Brush Country Nursing and Rehabilitation
Owned by: For profit - Corporation
Safety Pulse
AI-GENERATED FAMILY INSIGHTS
**Unmet Basic Needs:** Documented failures in providing adequate assistance with daily living activities, indicating potential neglect of fundamental resident needs.
**Medication Safety Concerns:** Violations related to drug labeling and storage raise serious questions about medication errors and potential harm to residents.
**Care Planning and Pain Management Deficiencies:** Issues with timely care plan development and appropriate pain management suggest a lack of individualized and responsive care.
Note: This summary is generated from recently documented safety inspections and citations.
Regional Context
333% more violations than city average
Source: 3-year federal inspection history (CMS.gov)
Quick Stats
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Violation History
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide pharmaceutical services, including timely administration of all drugs and biologicals to meet the needs for 2 (Resident #1 & #2) of 5 residents reviewed for pharmaceutical services.<BR/>1. The facility failed to ensure Resident #1's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #1 was not given her carvedilol (a medication to lower blood pressure and regulate the heart rate) a total of 3 times, her hydralazine (a medication to lower blood pressure) a total of one time, isosorbide dinitrate (a medication to lower blood pressure) a total of one time and ciprofloxacin (an antibiotic) a total of one time. Resident #1 was given the following medications outside of the one hour before and one hour after window that meets professional standards: sodium bicarbonate (for acid indigestion) seven times, carvedilol (to lower blood pressure), Abilify (a mood stabilizer) eight times, sertraline (an antidepressant) eight times, amlodipine besylate (to lower blood pressure) eight times, lisinopril (to lower blood pressure) ten times, hydralazine (to lower blood pressure) thirteen times, isosorbide dinitrate (to lower blood pressure) sixteen times, ciprofloxacin (an antibiotic) five times, Acidophilus (a probiotic) four times, Vitamin D3 (a supplement) one time, Mirtazapine (an antidepressant) two times, and Med pass (a calorie supplement) one time from October 15, 2024 to October 31, 2024 <BR/>2. The facility failed to ensure Resident 2's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #2 was not given his armodafinil (a medication to treat excessive daytime sleepiness) a total of 2 times and Omeprazole (a medication for acid indigestion) a total of one time. Resident #2 was given the following medication outside of the one hour before and one hour after window that meets professional standards: Jardiance (a medication for diabetes) seven times, Toprol XL (a medication to lower blood pressure) five times, Cholecalciferol (a supplement) five times, Vitamin C (a supplement) six times, senna-docusate (a stool softener) five times, torsemide (a medication to decrease fluid retention and lower blood pressure) 5 times, citalopram (an antidepressant) five times, lactulose (a medication given for constipation) a total of five times, ferrous sulfate (an iron supplement) five times, potassium chloride ER (a supplement) a total of five times, Rivaroxaban (a medication to prevent blood clots because of an abnormal heart rhythm) a total of two times, metformin (a medication to lower blood sugar) a total of four times, and diltiazem (a medication to lower blood pressure and prevent chest pain) one time within the first eight days of January 2025. <BR/>This failure could place residents at risk of not receiving their scheduled medications in an accurate and timely manner to promote healing and to meet the needs and care of the residents.<BR/>Findings included:<BR/>1. Review of Resident #1's, face sheet dated 1/8/2024, revealed an [AGE] year-old female admitted on [DATE] and discharged on 12/15/2024. Her Diagnoses include metabolic encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), malignant neoplasm of breast (breast cancer), dementia (a progressive degenerative disorder of the brain causing memory loss and confusion), aphasia (a difficulty in speech), dysphagia (difficulty swallowing), acute kidney failure (the kidneys inability to function properly), depression, gastro-esophageal reflux disease (a chronic digestive disease where the liquid content of the stomach refluxes into the throat), and hypertensive heart disease (chronic high blood pressure that puts a strain on the heart and makes it harder for it to pump your blood). <BR/>Review of Resident #1's discharge MDS assessment, dated 12/14/2024, reflected a BIMS of 15 indicating his cognition was intact. <BR/>Review of Resident #1's care plan date initiated on 10/15/2024 reflected: <BR/>1. Focus: I use antidepressant medication to treat depression and poor appetite with interventions that include: Administer antidepressant medications as ordered by physician. Monitor/document side effects and effectiveness q shift.<BR/>2. Focus: I use psychotropic medications in conjunction with my antidepressant to control my depression symptoms with an intervention: Administer psychotropic medications as ordered by physician. Monitor for side effects and effectiveness q shift.<BR/>3. Focus: Dx of hypertension and at risk for hyper/hypotensive episodes, medication side effects with interventions: Provide medications as ordered.<BR/>Review of Resident #1's Active order summary report dated 1/7/2025 revealed: <BR/>Abilify 15mg Give 1 tablet by mouth one time a day for depression<BR/>Acidophilus 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Amlodipine Besylate 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP < 110, HR < 60<BR/>Carvedilol 25mg Give 1 tablet by mouth two times a day for HTN Hold for BP <110, HR <60<BR/>Hydralazine 100mg Give 1 tablet by mouth three times a day for HTN Hold for SBP <110, HR <60<BR/>Isosorbide Dinitrate 20mg Give 1 tablet by mouth every 8 hours for HTN Hold for SBP <110, HR <60<BR/>Lisinopril 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP <100, HR <60<BR/>Mirtazapine 15mg Give 2 tablet by mouth at bedtime for depression<BR/>Sodium Bicarbonate 650mg Give 2 tablet by mouth two times a day for acid indigestion<BR/>Vitamin D3 5000 unit Give 1 capsule by mouth one time a day for supplement/ vitamin D deficiency.<BR/>Sertraline 50mg Give 1 tab by mouth one time a day related to depression<BR/>Record review of Medication Admin Audit Report for Resident # 1 for the month of October 2024 revealed late, and missing doses as follows:<BR/>1. Sodium Bicarbonate Oral Tablet 650mg Give 2 tablets by mouth twice daily for acid indigestion.<BR/>Due 10/15/2024 17:00(5:00PM) administered at 18:15(6:15PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:08(PM)<BR/>Due 10/25/2024 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 09:00(AM) administered at 12:12(PM)<BR/>2. Carvedilol Tablet 12.5mg give 1 tablet by mouth two times daily for HTN hold for SBP 100, HR 60, take with meals.<BR/>Due 10/15/2024 17:00(05:00PM) administered at 18:18(6:18PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:07(PM)<BR/>Due 10/24/2024 17:00(05:00PM)-missed dose<BR/>Due 10/25/2024 17:00(05:00PM)-missed dose<BR/>Due 10/26/2024 09:00(AM) administered at 12:19(PM)<BR/>Due 10/29/2024 17:00(05:00PM)-missed dose<BR/>3. Abilify 15mg give 1 tablet by mouth one time a day for depression.<BR/>Due 10/16/2024 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 08:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 08:00(AM) administered at 09:08(AM)<BR/>4. Sertraline HCl Tablet 100mg Give 1 tablet by mouth one time a day for depression<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>5. Amlodipine Besylate tablet 10mg Give 1 tablet by mouth one time a day for HTN hold for SBP 110, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:35(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:06(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:18(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:08(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>6. Lisinopril tablet 5 mg Give 1 tablet by mouth one time a day for HTN hold for SBP 100, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:09(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:36(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:53(AM)<BR/>7. Hydralazine HCl 50mg give 1 tablet by mouth three times a day for HTN Hold for SBP 110, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:22(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:05(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at -16:55(04:30PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:56(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19(PM)<BR/>Due 10/26/2024 at 14:00(02:00PM) administered at 17:38(05:38PM)<BR/>Due 10/26/2024 at 20:00(08:00PM) administered at 21:25(09:25PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>8. Isosorbide Dinitrate 20mg Give 1 tablet by mouth every eight hours for HTN hold for SBP 100, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:23(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:06(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at 16:56(04:56PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:57(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/25/2024 at 22:30(10:30PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 at 06:30(AM) administered at 12:17(PM)<BR/>Due 10/26/2024 at 14:30(02:30PM) administered at 17:39(05:39PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:07(AM)<BR/>Due 10/29/2024 at 22:30(10:30PM) administered on 10/30/2024 at 00:20(12:20AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:52(AM)<BR/>Due 10/30/2024 at 22:30(10:30PM) administered on 10/30/2024 at 20:04(08:30PM)<BR/>Due 10/31/2024 at 06:30(AM) administered at 08:20(AM)<BR/>9. Ciprofloxacin HCl Tablet 250mg Give 1 tablet by mouth twice a day for UTI for 7 days<BR/>Due 10/25/2024 at 09:00(AM)-missed dose<BR/>Due 10/26/2024 at 09:00(AM) administered at 11:04(AM)<BR/>Due 10/27/2024 at 09:00(AM) administered at 10:50(AM)<BR/>Due 10/28/2024 at 09:00(AM) administered at 13:17(01:17PM)<BR/>Due 10/29/2024 at 09:00(AM) administered at 11:10(AM)<BR/>Due 10/30/2024 at 09:00(AM) administered at 10:48(AM)<BR/>10. Acidophilus Capsule 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Due 10/26/2024 at 06:30(AM) administered at 12;12(PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:06(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:34(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:46(AM)<BR/>11. Vitamin D3 capsule 5000units Give 1 capsule by mouth one time a day for supplement/Vitamin D deficiency<BR/>Due 10/26/2024 at 09:00(AM) administered at 12:12(PM)<BR/>12. Mirtazapine 15mg 1 tablet by mouth at bedtime for depression<BR/>Due 10/15/2024 at 21:00(09:00PM) administered at 22:56(10:56PM)<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>13. Med Pass 2.0 at bedtime for supplement for 6 weeks 120ml<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 04:45(AM)<BR/>2. Review of Resident #2's face sheet, dated 01/08/2025, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), atrial fibrillation (a abnormal hearth rhythm), dysphagia (difficulty swallowing), heart failure (the heart is unable to pump blood to the body effectively), depression, diabetes mellitus (the inability to regulate blood sugars), edema (swelling), and hyperlipidemia (high cholesterol). <BR/>Review of Resident #2's quarterly MDS, dated [DATE], reflected a BIMS of 12 indicating he had mild cognitive deficits. <BR/>Review of Resident #2's care plan, date initiated on 09/23/2024 reflected:<BR/>1. <BR/>Focus: I have Congestive Heart Failure and at risk for SOB, fluid overload, and weight gain with interventions that include Give cardiac medications as ordered. <BR/>2. <BR/>Focus: I have transient ischemic attacks (mini strokes) with interventions that include Give medication as ordered by physician. Monitor/document side effects and effectiveness.<BR/>3. <BR/>Focus: I have a DX of Hyperlipidemia with interventions that include Provide medications as ordered.<BR/>4. <BR/>Focus: I have DX of A-fib and take an anticoagulant to treat it. I am at risk for easy bruising and prolonged bleeding with interventions that include Provide medications as ordered.<BR/>5. <BR/>Focus: I have DX of Depression and at risk for adverse reaction side effect with interventions that include Provide medications as ordered.<BR/>6. <BR/>Focus: I have a DX of Hypertension and at risk for hyper/hypotensive (high/low blood pressure) episodes, medication side effects with interventions that include Provide medications as ordered.<BR/>7. <BR/>Focus: At risk for GI upset due to DX of GERD with interventions that include Provide medications as ordered.<BR/>Review of Resident #2's Active order summary report dated 01/08/2025 revealed: <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2<BR/>Toprol XL 50mg Give 1 tablet by mouth one time a day for Afib Hold for SBP <110, HR<60 ***DO NOT CRUSH MEDICATION***<BR/>Cholecalciferol 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for <BR/>constipation<BR/>Potassium Chloride 20meq Give 1 tablet by mouth two times a day for hypokalemia (low potassium in the blood)<BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR <60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD (reflux of liquified stomach contents into the throat) ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Record review of Medication Admin Audit Report for Resident # 2 for the month of January 2025 revealed late, and missing doses as follows:<BR/>1. <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2.<BR/>Due 01/01/2025 06:30(AM) administered at 10:26(AM)<BR/>Due 01/02/2025 06:30(AM) administered at 08:20(AM)<BR/>Due 01/03/2025 06:30(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 06:30(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 06:30(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 06:30(AM) administered at 11:29(AM)<BR/>Due 01/08/2025 06:30(AM) administered at 08:42(AM)<BR/>2. <BR/>Toprol XL tab Extended Release 24-hour 50mg Give 1 tablet by mouth one time a day for A-fib Hold for SBP 110, HR 60 **DO NOT CRUSH MEDICATION**<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:30(AM)<BR/>3. <BR/>Cholecalciferol Tab 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM) <BR/>4. <BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/01/2025 17:00(PM) administered at 18:29(06:29PM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>5. <BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>6. <BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>7. <BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>8. <BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>9. <BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>10. <BR/>Potassium Chloride 20meqGive 1 tablet by mouth two times a day for hypokalemia<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>11. <BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>12. <BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Due 01/04/2025 at 08:00AM missed dose<BR/>Due 01/05/2025 at 08:00AM missed dose<BR/>13. <BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR<60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Due 01/03/2025 21:00(09:00PM) administered at 22:32(10:32PM)<BR/>14. <BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Due 01/06/205 at 05:30AM missed dose<BR/>Interview on 01/08/2025 at 02:30 PM with the NP revealed she has received complaints from some residents in the past related to late medications. When a resident has brought up any concerns to her, she relayed it to the nurse in charge of the resident at that time. The NP stated to her knowledge there has not been any adverse outcomes at this time due to late or missing medications. She stated a negative impact on residents for missing or late medications depended on the medication in question. There could be a change in vital signs and lab work or even a decline in condition.<BR/>Interview on 01/08/2025 at 03:26 PM with the DON revealed his expectations for medication administration was medications are to be given within an hour before to an hour after the medication due time. He stated there was a common issue with the internet going down and the medication aide's have gone back to sign off on medications they gave while the internet was down. The DON stated the times may not be accurate. He stated they contacted the internet company, but the issue has not been resolved. He stated the internet was down for sometimes 30 minutes or more and sometimes it was only a few minutes.<BR/>Interview on 01/08/2025 at 04:25 PM with the ADM revealed his expectations for medication administration was for staff to do everything possible to follow guidelines in the policy. She stated, but I'm sure as we all understand, there are times and circumstances that affect our ability to do that. She stated that the impact to the resident for late or missing medications all depending on the medication and the patient.<BR/>Facility undated policy titled Administering Oral Medications revealed no specific information in relation medication timing
Provide care and assistance to perform activities of daily living for any resident who is unable.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain personal hygiene for three (Resident #1, Resident #2, and Resident #3) out of five residents reviewed for ADLs, in that:<BR/>The facility failed to provide showers to Resident #1, Resident #2, and Resident #3 in compliance with their shower schedules.<BR/>This deficient practice placed residents at risk of a decline in hygiene, at risk of skin breakdown, and reduced feelings of self-worth.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including morbid obesity, chronic pain syndrome, and muscle weakness.<BR/>Review of Resident #1's MDS assessment, dated 02/01/23, reflected a BIMS of 15, indicating no cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #1's initial care plan, dated 01/18/23, reflected she had an ADL self-care performance deficit related to decreased strength and mobility with no intervention for bathing.<BR/>Review of Resident #1's bathing tasks in her EMR, on 02/11/23, reflected she went eight days without a shower, from 01/31/23 - 02/07/23. There was no documentation that she refused a shower.<BR/>During and observation and interview on 02/07/23 at 10:26 AM, Resident #1 was laying in her bed softly crying. Her hair was matted to the back of her head and her face was greasy. She stated she just wanted to be clean. She stated she had gone at least eight days without a shower, and she felt gross. She stated if she asked for a shower, the aides would respond, it is not your shower day. She stated not receiving regular showers had made her depressed .<BR/>Review of Resident #2's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), osteoarthritis (inflammation of joints), and muscle weakness.<BR/>Review of Resident #2's quarterly care plan, dated 11/09/22, reflected she had an ADL self-care performance deficit related to Parkinson's and fracture of pelvis and weakness, with an intervention of requiring assistance by one staff with bathing.<BR/>Review of Resident #2's quarterly MDS assessment, dated 01/31/23, reflected a BIMS of 11, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #2's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/27/23 and 01/30/23 (total dependance) within the last 30 days. There was no documentation that she refused a shower.<BR/>During an observation and interview on 02/11/23 at 10:43 AM, Resident #2 was sitting in her wheelchair in her room. Her hair and face were greasy. She stated she could not remember the last time she was given a shower. She stated the aides always seemed too busy. She stated it made her feel like she was not important .<BR/>Review of Resident #3's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including tremors, unspecified dementia, and muscle weakness.<BR/>Review of Resident #3's initial care, dated 01/12/23, reflected he had an ADL self-care performance deficit related to recent hospital stay with an intervention of requiring one staff physical assistance with bathing.<BR/>Review of Resident #3's admission MDS assessment, dated 01/16/23, reflected a BIMS of 12, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #3's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/13/23 and 02/06/23 (total dependance) within the last 30 days. She refused shower once - on 01/16/23.<BR/>During an observation and interview on 02/11/23 at 12:42 PM, Resident #3 was in her room which had a foul urine odor. Her hair was matted to the back of her head. She stated, while in tears, that she had not received a shower in a long time, and she hated feeling dirty .<BR/>During an interview on 02/11/23 at 12:54 PM, the DON stated it was her expectations that residents were to be showered at least three times a week and as needed. She stated it was a little bit of everybody's responsibility to review the care tracker to ensure showers were getting done. She stated if a resident was not receiving a shower regularly, it could lead to skin breakdown or a fungal rash.<BR/>During an interview on 02/11/23 at 1:13 PM, RN A stated residents should be showered at least three times a week. She stated the expectation was that the nurses wrote down who should be showered that day according to the residents' shower schedule, and the aides would notify them when it had been completed or if a resident had refused.<BR/>During an interview on 02/11/23 at 1:22 PM, CNA B stated the aides knew when it was a resident's shower day because it would pop up on the kiosk (where they document completed resident care tasks). She stated that sometimes it was hard to get all residents showered on their scheduled day because of being short-staffed. She stated she was unaware she was supposed to notify the nurse each shift of who was showered or who refused. She stated if a resident refused a shower, there was an option for refusal in the care tracker.<BR/>During an interview on 02/11/23 at 1:27 PM, the ADM stated it was the nurses' responsibility to ensure showers were getting down by looking in the residents' chart in the care tracker. She stated if a resident refused a shower, her expectation would be for the aide to notify the nurse and for the resident to be asked again later in the day. She stated not receiving showers regularly could lead to a lot of different skin issues. She stated they did not have a policy on ADL care or showers.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Based on observation and interview the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and the facility failed to ensure, in accordance with State and Federal laws, all drugs were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 2 of 4 medication carts (#1 and #2) reviewed for medication storage.<BR/>1. The facility failed to ensure the medication carts #1 and #2 were secured and unable to be accessed by unauthorized personnel and residents. <BR/>These failures could place residents at risk for not receiving drugs and biologicals as needed and a drug diversion.<BR/>Findings include:<BR/>An observation on 06/14/23 at 12:15 PM revealed a medication cart #1 was parked at the nurse's station and was unlocked. There were no staff observed at or near the medication cart or nurse's station. There were no residents observed near the medication cart. <BR/>During an observation on 06/14/23 at 12:15 PM revealed the MDS Coordinator walked by, saw the State Surveyor examining the unlocked and unattended medication cart. The MDS Coordinator locked medication cart.<BR/>In an interview with on 06/14/23 at 12:20 PM with the MDS coordinator who stated that she did not know who was assigned to medication cart #1, but it should not have been left unlocked, nor should medication bottle be left on top. She said she would ask the DON who was assigned the cart and lock it now to prevent access by visitors, other staff, or residents that could cause harm if accessed or other residents to miss medication.<BR/>An observation on 06/14/23 at 12:20 PM revealed the RN-R (assigned medication cart #1) was located near the administrator's office in the lobby. <BR/>An observation on 06/15/23 at 1:45 PM revealed medication cart #2 was parked in front of a resident room. The resident room door was open, and no residents or visitors were observed near the medication cart. The MDS Coordinator locked the cart and stated that she did not know how was assigned to medication cart #2, but she would contact the ADON. <BR/>In an interview with RN-R-R on 06/14/23 at 12:22 PM revealed he left the cart to speak with a staff up front (in the lobby). Upon closer examination the medication bottle was empty and discarded. He said he was gone for few minutes. The RN-R said he did not recall leaving the medication cart unlocked. He said the protocol was for the medication cart to be locked when unattended to prevent unauthorized staff, visitors, and residents from accessing the medication. He said leaving a medication cart unlocked could lead to a resident accessing and overdosing or being harmed. RN-R said he was responsible for locking the medication cart when walking away and discarding empty medication bottles.<BR/>During an interview on 06/15/23 at 2:00 PM, LVN N said she was not thinking when she left medication cart #2 unlocked. LVN N said the medication cart should have never been left unlocked as it could allow residents to access medication and take the incorrect meds or for medications to be stolen. She said the medication carts should be locked when not attended by authorized personnel.<BR/>During an interview on 06/15/23 at 2:10 PM, the ADON who said medication carts should never be left unattended. The ADON said the importance of locking medication carts was due to prevent others from accessing the resident medications and narcotics and taking medications that could cause harm or steal and residents miss their medications. She said authorized personnel was responsible for managing the medication carts on the units and locking when away.<BR/>During an interview on 06/15/23 at 2:25 PM, the DON said she expected medication carts to always be locked when unattended by authorized personnel. The DON said the importance of keeping the medication carts locked was to keep residents, visitors, and staff out of the medications.<BR/>During an interview on 06/15/23 at 2:29 PM with the ADM revealed she expected medication carts to be locked when unattended by authorized personnel. The ADM said the importance of locking the medication carts was to protect the residents, visitors, and staff out of the medications.<BR/>Record review of the facility's in-service with RN-R, dated 06/14/23, revealed no time. Subject: medication/TX carts must be locked when not in use. The RN-R was able to demonstrate how to lock the cart and ensure the medications were secured. The in services one on one Inservice was signed by RN-R and the DON. <BR/>Record review of the facility's, undated, policy titled Storge of Medication indicated, .compartments containing drugs and biologicals are locked when not in use. Unlocked medications carts are not left
Provide safe, appropriate pain management for a resident who requires such services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review, the facility failed to ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for one (Resident #1) of three residents reviewed for pain. The facility failed to provide effective pain interventions for Resident #1 on 09/14/2025. Resident #1 called for emergency transfer to the ER for pain management. An IJ was identified on10/03/2025. The IJ template was provided to the facility on [DATE] at 12:34 pm. While the IJ was removed on 10/04/2025, the facility remained out of compliance at a scope of pattern and a severity level of no actual harm because the facility needs to evaluate the effectiveness of the corrective systemsThese failures could place residents at risk of increased pain, hospitalization, and a decreased quality of life.These failures could place residents at risk of increased pain, hospitalization, and a decreased quality of life. Findings included Review of Resident #1's face sheet printed 10/02/2025 reflected a [AGE] year-old female who was admitted on [DATE] with the following dx. Chronic pain syndrome (is a long-term condition characterized by persistent pain that lasts for months or years, significantly affecting daily life. It can arise from various causes, including injury, illness, or underlying medical conditions, and may lead to complications such as depression and anxiety), Migraines with aura (is characterized by sensory disturbances that occur before or during a migraine attack, including visual changes, tingling sensations, and sometimes speech difficulties. The auras typically occur 30 to 60 minutes before the onset of a headache.), contracture left wrist (refers to the tightening and stiffening of the soft tissues around the wrist, which can lead to reduced mobility and function), need assistance with personal care and lack of coordination. Review of Resident#1's quarterly minimum data set (MDS) assessment dated [DATE] reflected a brief interview for mental status (BIMS) score 15, indicating no impairment. Section J (Health Conditions) reflected pain presence was continuous, Pain frequency was frequent, pain interference with therapy activities was frequent, pain effect on sleep was frequent and pain Numerical rating was 7 on the scale with 10 being the worst pain. Review of Resident 1's care plan initiated 08/15/2025 reflected Resident #1 had chronic pain, muscle spasms and neuropathy (is a condition that occurs when the peripheral nerves are damaged, leading to symptoms such as tingling, burning, or numbness in the affected areas, typically the legs, feet, arms and hands.) and Resident #1 took pain medication. It was also reflected Resident #1 was at risk for GI upset (Gastrointestinal -GI encompasses various conditions affecting the digestive system) due to abdominal pain, nausea and vomiting and GERD (GERD-Gastroesophageal Reflex Disease is a chronic disease where the stomach contents flow back to the esophagus, leading to symptoms like heart burns, regurgitation, and inflammation.) with intervention to give analgesia (pain) medication as ordered. Review of Resident #1's physician orders reflected an order dated 08/14/2025 for Oxycodone HCl Oral Tablet 5 MG (Oxycodone HCl) Give 1 tablet by mouth every 6 hours as needed for pain. Review of Resident #1's Narcotic count sheet reflected Resident #1 was admitted with 5 pills of Oxycodone 5mg on 08/14/2025. It also reflected that Resident #1 Oxycodone 5 mg was administered on the following dates:08/20/2025 at 7:04 pm08/21/2025 at 5:14 am 08//22/2025 at 11:00 pm08/25/2025 at 5:20 am 08/25/2025 at 10:00 pm Review of Resident #1's MAR/TAR reflected:Oxycodone HCl Oral Tablet 5 MG (Oxycodone HCl) Give 1 tablet by mouth every 6 hours as needed for pain was given on 08/20 and 08/21/2025 for pain level of 7 on the scale 0-10. There was no evidence that Resident #1 was given pain medication in the month of September. Review of Pharmacy receipt for Resident #1 from 08/14/2025 through 10/02/2025 reflected Oxycodone 5 mg was never filled out by the local pharmacy. Review of Resident #1's hospital records reflected the following:Hospital record dated 08/31/2025 reflected: Reason for visit- Abdominal pain. Diagnosis - Diarrhea. Treatment -Morphine (pain medication) given at 4:49 pm and Hydromorphone (Pian medication) at 5:55 pm andHospital record dated 09/14/2025 reflected: Reason for visit-Abdominal pain and diarrhea. Diagnoses-Chronic abdominal pain Review of Resident #1's Progress notes from 08/14/2025 through 10/03/2025 reflected no evidence that staff had attempted to contact Resident #1's NP or MD regarding triplicate for Resident #1's oxycodone 5 mg. Review of Resident #1's progress notes dated 09/14/2025 reflected written by LVN A reflected: RESIDENT COMPLAINT OF ABDOMINAL PAIN, RESIDENT HAS SOME PRN PAIN MEDICATION, WHICH OXYCODONE 5 MG EVERY 8 HOURS AND TYLENOL 500MG PRN, INSIDE THE CONTROL BOX, THERE IS NO OXYCODONE FIND. NURSE OFFER RESIDENT TYLENOL 500MG SINCE THERE IS NO OXYCODONE. RESIDENT REFUSED AND STATED SHE WILL LIKE TO GO TO HOSPITAL FOR EVALUATION. [XX] PHARMACY WAS CALLED TO ASK IF THE CAN AUTHORIZED NURSE TO TAKEOXYCODONE 5MG. PHARMACY PERSON SAID RESIDENT HAS NOT FILL OXYCODONE BEFORE, NURSE CALLED ON CALL NP. NP STATED SHE CAN'T BE ABLE TO AUTHORIZE. SHE SAID TO GIVE RESIDENT TYLENOL 500MG AND TO DO KUB(Kidney, Ureter and Badder-refers to an x-rays or ultrasound that visualizes these organs, often to diagnose conditions of kidney stones, blockages, or abdominal pain). RESIDENT SAID NO AND STATED THAT SHE WOULD LIKE TO GO TO HOSPITAL.911 NONE EMERGENCY CALLED AND THE CAME AND TRANSFER RESIDENT TO ER FOR EVAL AND TREAT. Review of Resident #1's Assessments reflected that no pain assessment was completed on 09/14/2025 when Resident #1 complained of pain and went to the ER for pain management. Observation of the medication cart on 10/02/2025 at 1:32 pm with LVN A revealed there was no oxycodone for Resident #1 in the facility.Review of pharmacy receipt of medication delivery for Resident #1 reflected Oxycodone 5mg was only delivered on the evening of 10/02/2025. During an interview on 10/02/2025 at 11:26 am Resident #1, she stated I have been asking for my oxycodone, and I have not been getting it. They said it required a triplicate from the Doctor; the doctor will take care of it. Sometimes they would say, maybe the pharmacy will send your oxycodone today. They gave me oxycodone at the beginning of my stay here; I had brought some oxycodone pills with me, and they said it was finished. Resident #1 stated her order for Oxycodone was for every 6 hours as needed, 4 pills a day and she only requested Oxycodone when she was hurting, and it was only 4 pills a day. Last time I had to go to the ER to get pain medication. During an interview on 10/02/2025 at 1:32pm LVN A stated she was the nurse on working with Resident #1 on 09/14/2025 when Resident #1 requested pain medication. LVN A stated there was an order for Resident #1 to get pain medication, oxycodone 5 mg every 6 hours as needed, but there was no Oxycodone available on 09/14/2025 when Resident #1 requested. LVN A stated she called the on-call NP for approval for the triplicate for Resident #1's oxycodone but was told by the on-call NP that that they couldn't send the triplicate to the pharmacy. LVN A stated Resident #1 requested to go to the ER for pain management, Resident #1 called EMS for transport to the ER. LVN A stated she had been talking to the NP regarding Resident #1's Oxycodone, the NP had been calling the pharmacy for refill but, and I didn't know why the pharmacy had not yet sent Resident #1's oxycodone. LVN A stated she spoke with the DON and the ADON regarding Resident #1's oxycodone for pain management not being available. LVN A stated Resident #1 always call EMS to go to the ER for pain management. During an interview on 10/02/2025 at 2:07 pm, the DON stated she had been in her position for about 1 month. The DON stated she was not made aware of Resident #1's pain medication not being available. The DON stated Oxycodone is for pain and was very important. The DON stated she was not told Resident #1 went to the ER for pain management but for things other than pain management. The DON stated Resident #1 not getting her pain medication as ordered had impact on her normal functional daily activities, not being happy, not doing anything normal, would cause the resident refuse ADLs. The DON stated a Focused assessment (Pain) on what the resident was complaining of should have been completed, what the pain level and documented to enable staff to know what treatment to provide. On 10/02/2025 at 2: 19 pm LVN A stated she contact Resident #1's MD and requested triplicate for Resident #1's Oxycodone. During an on 10/02/2025 at 2:27 pm the ADON stated he had been in his position for about 1 week. The DON stated If a resident didn't have pain medication as ordered, it would affect the resident's mood and how the Resident interacts with other residents. The ADON stated that the Resident's entire ADLs would be affected, and the Resident wouldn't be able to function. The ADON stated he had not been approached by any nurse or medication aide regarding Resident #1's oxycodone. During an interview on 10/02/2025 at 4:33 pm the MD stated he knew Resident #1 had pain in the past and had been taking pain medication. The MD also stated the facility reached out to him earlier today, 10/02/2025 requesting triplicate/ script for Resident #1's oxycodone. The MD stated he could not remember specifics on if Resident #1 oxycodone had been filled out since she had been in the facility. The MD stated to contact the NP because she had more specific details. During an interview on 10/03/2025 at 09:38 pm the NP stated she was familiar with Resident #1 and Resident #1 had chronic diarrhea that led to abdominal cramps and Resident #1 needed pain medication due to that. The NP stated Resident #1's oxycodone was ordered as needed when Resident #1 was in pain and needed the medication. The NP stated if Resident #1 needed the medication and went to the ER due to the medication not being available, the staff should have contacted her. The NP stated she was not sure if Resident #1's oxycodone was ordered upon admission to the facility. The NP also stated that usually the NP's send the information for triplicate to the MD and the MD signed off on it and sent it to the pharmacy. Review of facility's policy titled Medication Orders dated November 2014 reflected: Purpose The purpose of this procedure is to establish uniform guidelines in the receiving and recording of medication orders. Review of facility's policy titled Pain Assessment and Management dated reflected: Purpose The purposes of this procedure are to help the staff identify pain in the resident, and to develop interventions that are consistent with the resident's goals and needs and that address the underlying causes of pain. General Guidelines 1. The pain management program is based on a facility-wide commitment to appropriate assessment and treatment of pain, based on professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management.2. Pain management is defined as the process of alleviating the resident's pain based on his or her clinical condition and established treatment goals.3. Pain management is a multidisciplinary care process that includes the following:a. Assessing the potential for pain;b. Recognizing the presence of pain;c. Identifying the characteristics of pain;d. Addressing the underlying causes of the pain;e. Developing and implementing approaches to pain management;f. Identifying and using specific strategies for different levels and sources of pain;g. Monitoring for the effectiveness of interventions; andh. Modifying approaches as necessary.4. Cognitive, cultural, familial, or gender-specific influences on the resident's ability or willingness to verbalize pain are considered when assessing and treating pain. Comprehensive pain assessments are conducted upon admission to the facility, at the quarterly review, whenever there is a significant change in condition, and when there is onset of new pain or worsening of existing pain.5. Acute pain (or significant worsening of chronic pain) should be assessed every 30 to 60 minutes after the onset and reassessed as indicated until relief is obtained.For stable chronic pain the resident's pain and consequences of pain are assessed at least weekly. Equipment and SuppliesThe following equipment and supplies will be necessary when performing this procedure.Standardized pain assessment tool, as indicated per facility protocol; and 2. Personal protective equipment (e.g., gowns, gloves, mask, etc., as needed). Assessing Pain1. Assess the resident at admission and during ongoing assessments to help identify the resident who is experiencing pain or for whom pain may be anticipated during specific procedures, care, or treatment.2. Monitor the resident for the presence of pain and the need for further assessment when there is a change of condition.3. Assess the resident whenever there is a suspicion of new pain or worsening of existing pain.4. Assess pain using a consistent approach and a standardized pain assessment instrument appropriate to the resident's cognitive level.5. During the pain assessment gather the following information as indicated from the resident (or legal representative):a. History of pain and its treatment, including pharmacological and non-pharmacological interventions.b. History of addiction, past and/or ongoing and related treatment for opioid use disorder (OUD); c. Characteristics of pain: (1) Location of pain;(2) Intensity of pain (as measured on a standardized pain scale);(3) Characteristics of pain (e.g., aching, burning, crushing, numbness, burning, etc.);(4) Pattern of pain (e.g., constant or intermittent); and (5) Frequency, timing and duration of pain;d. Impact of pain on quality of life;e. Factors such as activities, care or treatment that precipitate or exacerbate pain;f. Factors and strategies that reduce pain;g. Symptoms that accompany pain (e.g., nausea, anxiety);h. Physical and psychosocial issues (physical examination of the site of the pain, movement, or activity that causes the pain, as well as any discussion with resident about any psychological or psychosocial concerns that may be causing or exacerbating the pain);i. Current medical conditions and medications including medication assisted treatment for OUD; andj. The resident's goals for pain management and his or her satisfaction with the current level of pain control. Defining Goals and Appropriate Interventions1. The pain management interventions are consistent with the resident's goals for treatment which are defined and documented in the care plan. Pain management interventions reflect the sources, type and severity of pain including whether the pain is acute or chronic.2. Pain management interventions shall address the underlying causes of the residents' pain.3. For those situations where the cause of the resident's pain has not been or cannot be determined, current standards of practice for managing pain are followed to help determine appropriate options. Implementing Pain Management StrategiesEstablish a treatment regimen that is specific to the residents based on consideration of the following: a. The residents' medical condition.b. Current medication regimen. c. History of addiction or opioid use disorder.d. Nature, severity and cause of the pain.e. Course of the illness; andf. Treatment goals. This failure resulted in the identification of an IJ on 10/03/2025. The ADM was notified and provided with the IJ template on 10/03/2025 at 12:34 pm. The following Plan of Removal was submitted by the facility and accepted on 10/03/2025 at 5:00 p m Plan of Removal (POR) - F697 POR Accepted at - 10/03/2025 at 5:00 p m Plan of RemovalImmediate Threat Problem: Medication not available. On 10/3/25, an abbreviated survey was initiated at the facility. On 10/3/25 the surveyor provided an Immediate Jeopardy (IJ) Template notification that the Regulatory Services has determined that a condition at the facility constitutes an immediate jeopardy to resident health and safety. The notification of Immediate Jeopardy states as follows: The facility failed to provide effective pain interventions for Resident #1 on 9/14/2025. Resident called for emergency transfer to the ER for pain management. Interventions: One on One in-service with DON and ADON conducted by Administrator regarding oversight of medication order by nurses on 10/3/2025. All nurses and certified medication aides to include PRN, new staff and agency if present are to be in-serviced regarding medication ordering process. The following in-services were initiated on 10/3/2025 by administrator and DON, and any staff member not present or in-serviced on 10/3/2025, will not be allowed to assume their duties until in-services have been completed. Any new employees or agency staff or PRN staff utilized will receive the following in-services before first shift to be worked. Nurses and certified medication aides Medication Ordering Review of orders for new admission Who to report to when medication is needed or not available from e-kit Pain management interventions Head to toe assessment to be completed on patient 10/3/2025.Staff will be questioned on in-services randomly, 3x a week for 4 weeks or until compliance is met. Random questioning will be documented and maintained in monitoring binder. Administrator will be responsible for oversight of the staff interviews. DON will conduct competency tests to ensure medication order process is understood and completed. Staff will need to complete tests to identify when medication is to be ordered and identify alternate availability of medication i.e. (e-kit, alternate medication from provider) Medication for resident #1 was obtained in the facility 10/2/2025. The medical director was notified of the immediate jeopardy situation on 10/3/2025 by Administration. Ombudsman was notified of the immediate jeopardy situation on 10/3/2025 by Administration. On 10/3/2025 a complete audit of all narcotic medications for residents was completed with a result of 100% availability of all medications. ADHOC QAPI discussed with IDT on 10/3/2025. Head to toe assessment completed by charge nurse for resident #1 no issues or complaints of pain. All residents that receive pain medications to be assessed for pain by charge nurses and documented into clinical progress notes on 10/3/2025. All residents that receive pain medications to have pain levels assessed Q shift by charge nurses and documented on MARS.Monitoring DON/ADON/ADMIN will interview staff nurses and medication aides weekly for 6 weeks regarding medication ordering procedures, status and any additional concerns. DON/ADMIN/Designee will interview 5 residents weekly for 6 weeks to ensure they are receiving their medication. This will be effective 10/4/2025. VP of Clinical Services will review and monitor weekly monitoring tools for 6 weeks. These monitoring tools will include staff interviews and resident interviews. The Quality Assurance committee will review the findings monthly for 3 months and make changes or recommendations as needed. The Administrator will resolve once no further issues have been identified. Effective 10/4/2025. The Surveyor monitored the POR on 10/04/2025 from 12:20 through 4:15 pm as follows: During an interview on 10/04/2025 at 12:20 pm the DON stated that the Administrator provided 1:1 in service training regarding oversight of medication order by nurses on 10/3/2025. The DON stated she was in-serviced 10/3/2025 by the ADM about the proper way to audit med carts, request medications, check e-kits. Notify MD if resident ran out, but DON can also call pharmacy to reorder. DON completed a competency quiz. New orders are handled by NP and in PCC. DON stated she participated in the skin and pain assessment. DON was responsible for acquiring Narcotics pain medication, responsible for ensuring pain assessment was done daily/q-shift and reviewing orders in PCC and checking that nurses were accessing for pain. The DON stated that all nurses and certified medication aides to include PRN, new staff and agency staff present were in-serviced regarding medication ordering process by the ADON or ADM on 10/3/2025. The DON stated staff present staff present today were the same staff that worked on 10/03/2025 as they work Friday/Sat/Sunday rotation. The DON stated the Licensed nurses completed the pain assessment on all residents on 10/3/2025. The DON stated In-service training of the nurses and CMA was done 10/3/2025 regarding: Medication Ordering, Review of orders for new admission, Who to report to when medication is needed or not available from e-kit, and Pain management interventions. New admission yesterday and head-to-the assessment was completed. The DON stated that staff have not been randomly questioned about in-services because in-services were just done. The DON stated she has started conducting competency tests to ensure the medication order process was understood and completed. The DON stated that Medication for Resident #1 was obtained in the facility on 10/2/2025 and proof was provided to the State surveyor yesterday. The DON stated that the medical director and Ombudsman were notified of the immediate jeopardy situation on 10/3/2025 by the Administration. The DON stated that the ADON did a complete audit of all narcotic medications on 10/2/2025 and she did follow up on 10/3/2025. The DON stated that the ADHOC QAPI discussed with IDT on 10/3/2025. DON stated all residents that receive pain medications were assessed for pain by charge nurses and documented on the MARS. The DON stated that staff were aware of the monitoring plan and measures in place, but due to the POR accepted less than 24 hours ago, some monitoring has not been done. During an interview on 10/04/2025 at 1:12 pm the Administrator stated all tasks regarding the POR, except for monitoring, had been completed. The Administrator stated some monitoring had been completed. The Administrator stated she notified the Ombudsman and medical director about the IJ. The Administrator stated she provided an in-service to the DON and ADON about narcotic pain medication. The Administrator stated the VP of clinical services provided in-service training to her (Administrator). The Administrator stated that her responsibility regarding acquiring Narcotic pain medication was to contact the pharmacy director about pain medication if her staff exhausted their change of command and could not obtain the pain medication. The Administrator stated nurses would assess pain every shift on the MARS, pain management interventions. The Administrator stated in- services of all nurses and MAs regarding medication orders, how to obtain pain medications would be completed. The Administrator stated she had oversight for monitoring but no direct resident care. The Administrator confirmed each detail on the POR and monitoring plan. The Administrator provided the POR binder, which showed POR details and in-service training. The Administrator stated that the staff interviews for monitoring were documented in the binder. During an interview on 10/04/2025 at 1:22 pm RN D stated she was in-serviced on 10/2/2024 and 10/3/2025 by the DON and ADM about the review of medication, narcotic ordering process, review of orders for new admissions, and who to report to. RN D stated she would review the medications with the provider (MD/NP), and have the provider call in the pain medication to the pharmacy to have it delivered. RN D stated, if resident ran out of pain medication, she would check the Resident for pain, contact the provider to request refill / Triplicate, follow up with pharmacy, and notify the ADON and DON for support to ensure medications were delivered. RN D stated that she completed a test/questionnaire after in-service, and it was reviewed with the DON and ADM to check for understanding. RN D described pain management intervention: repositioning, cold or warm clothes, therapy involved, referrals to pain management to help. RN D participated in the skin and pain assessment that were done 10/2/2025 and 10/3/2025. During an interview on 10/04/2025 at 1:59 pm, LVN E stated she had been in-serviced on 10/4/2025 by the DON and ADM regarding e-kit, when to pull meds out, who to report to about medication ordering, pain management intervention (if resident low on pain medication, when and who to notify about reordering). LVN E stated for new admission, she would call and discuss with the MD, NP, fax orders, call pharmacist to ensure they received the script/Triplicate. LVN E stated, if a Resident was on a PRN narcotic, she would do a pain tool assessment, verify meds, and try to pull the medication out of e-kit. LVN E stated, if residents ran out of pain medication, she would call the pharmacy to get code to pull out of e-kit, reorder or get new script /triplicate by calling the MD and notify DON and ADON. LVN E stated she took a test regarding the in-service and the DON reviewed it with her. LVN stated she participated in the skin and pain assessment on the new admission. During an interview on 10/04/2025 at 2:27 pm MA F stated she normally works the 6 am to 10 pm shift on the weekends, Saturdays and Sundays. MA F stated she was in-serviced today before she started work by the DON on what to do when they are missing pain medications. MA F stated If medications were missing, she had to report to the charge nurse so that they can get it out of the e-kit. MA F stated she would report to the NP if a resident was running out of pain medication. MA F stated if the nurse was unable to pull the pain medication out of the e-kit, she would notify the ADON and DON to get assessment. MA F stated she took a test about the training, and it was reviewed with her to make sure she understood the material. During an interview on 10/04/2025 at 2:33 pm MA G works weekend doubles from 6 am to 10 pm shift on Saturday and Sunday. MA G stated she was in-serviced today before she started work by the DON on what to do when they are missing pain medications. MA G stated if medications were missing, she would report to her using her chain of command starting with the charge nurse, ADON, and DON. MA G stated she took a test about the training. During an interview on 10/04/2025 at 2:37 pm the ADON stated he was in-serviced by the DON on 10/3/2025 on narcotic medication ordering, orders for new residents, who to report to if medication was not available. The ADON stated he would call NP for new admissions to call in script/triplicate to pharmacy and medications should come in that night. The ADON stated they have an e-kit that dispenses narcotic pain medication and explained the process to get meds (needs code from pharmacy). The ADON stated he received in-service from the DON on pain management interventions, and he would report to DON and NP if unable to get refills or the medication was not in the e-kit. The ADON stated he participated in skin and pain assessments of resident. He stated the wound care nurse will do skin assessment. The ADON stated his responsibility regarding acquiring Narcotic pain medication was to verify the medication, call the pharmacy, call the provider. The ADON stated the floor nurse was responsible for ensuring pain assessment was done daily. He stated he would audit the process by looking in PCC and reviewing the daily physical paperwork. The ADON stated that he did have a questionnaire/test to complete regarding the in-service training. During a phone interview on 10/04/2025 at 2:51 pm LVN H stated he worked 6 pm to 6 am shifts and was in-serviced by the DON on 10/3/2025 regarding the process for reordering pain medication and the process for new orders and new admissions. LVN H stated it was important to reorder the 7 days before (have 7 days left of pain medication). LVN H stated he would notify the ADON, DON, MD and family members if the medication supply was running low. LVN H stated he would try to get the medication out of the e-kit or from pharmacy. LVN H stated he did not participate in the pain and skin assessments, but he took a test, and it was reviewed with him. During a phone interview on 10/04/2025 at 2:57 pm RN I stated she worked the 6pm to 6am and was in-serviced by the DON on 10/3/2025 regarding the process for reordering pain medication and the process for new orders and new admissions. RN I explained reporting to the ADON and DON if she was unable to obtain pain medication after she confirmed orders with the provider and NP, calling the pharmacy, trying to get it out of the e-kit. RN I stated she completed a questionnaire about the training.Observations of Medication carts revealed sampled Residents pain medications being available. Review of Resident #1's pharmacy receipt reflected Resident #1's Oxycodone 5mg was delivered on the evening of 10/02/2025 in the amount of 60 pills. Review of Resident #1 MAR/TAR reflected Resident #1 was administered Oxycodone 5mg on 10/02/2025 for a pain level of 3. Review of Resident #1's progress notes dated 10/03/2025 reflected the MD was contacted for Resident #1 and pain and skin assessments were completed. Review of sampled Residents progress notes reflected pain and skin assessments were completed on 10/03/2025. Reviewed of facility's POR binder reflected: Reviewed in-service training on oversight of medication orders by charge nurses, reviewing orders for new admission, reviewing received medication, monitoring medications for residents; who to report to when medication is needed or unavailable from e-kit; pain management interventions. Reviewed pain assessment for resident #1. Reviewed staff interviews. Reviewed competency tests. Reviewed medication arrival confirmation, MD notification, Ombudsman notification, narcotic audit, ADHOC QAPI meeting, Resident #1 assessment, resident assessments, and monitoring interviews. An IJ was identified on10/03/2025. The IJ template was provided to the facility on [DATE] at 12:34 pm. While the IJ was removed on 10/04/2025, the facility remained out of compliance at a scope of pattern and a severity level of no actual harm because the facility needs to evaluate the effectiveness of the corrective systems
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review, the facility failed to develop and implement a comprehensive person-centered care plan 7 days after each comprehensive assessment and no more than 21 days after admission for 2 of 5 residents (Residents #1 and Resident #2) reviewed for care plan revision and timing. 1. The facility failed to updated Resident #1's care plan to reflect Resident #1's foley catheter was removed in 2023. 2. The facility failed to implement a comprehensive care plan for Resident #2. This failure placed residents at risk of not receiving the appropriate care and services to maintain the highest practical well-being. Findings include: Review of Resident #1 face sheet reflected an [AGE] year-old man admitted on [DATE] with diagnoses of unspecified dementia (group of symptoms affecting memory, thinking, and social abilities), depression (mood disorder that causes persistent feelings of sadness and loss of interest in activities), dysphagia (difficulty swallowing), and type 2 diabetes (chronic condition where the body doesn't properly use insulin to regulate blood sugar). Review of Resident #1's care plan dated 09/27/2023 reflected Resident #1 had an indwelling foley catheter. Goal included catheter would be removed, when possible, over next 90 days with target date of 11/25/2025. Further review of care plan dated 09/26/2023 reflected Resident #1 was a new admission to SNF with goal to adjust to facility with target date of 11/25/2025. Review reflected Resident #1 had impaired cognitive function and required 1:1 staff assistance with toileting and hygiene. Review of Resident #1's orders reflected an order for catheter care every shift was discontinued on 10/02/2023. Review of Resident #1's NP progress note dated 10/05/2023 reflected foley catheter was discontinued. Review of Resident #1's quarterly MDS dated [DATE] reflected Resident #1's BIMS was not conducted as he was rarely or never understood. Review of MDS section H reflected none of the above was selected for bowel and bladder appliances. Indwelling catheter was not selected. Review of Resident #1's orders reflected an order for catheter care every shift was discontinued on 10/02/2023. Review of Resident #1's NP progress note dated 10/05/2023 reflected foley catheter was discontinued. Observation and attempted interview on 08/04/2025 at 11:16 AM revealed Resident #1 sat in the dining room with no foley bag observed on his wheelchair or leg. Resident #1 was unable to answer questions and mumbled as residents approached him. Review of Resident #2's face sheet reflected a [AGE] year-old man admitted on [DATE] with diagnoses of nontraumatic intracerebral hemorrhage in brain stem (stroke where bleeding occurs within the brain stem), malignant neoplasm of prostate (prostate cancer), alcoholic cirrhosis of liver (breakdown of the liver due to alcohol use) and type 2 diabetes (chronic condition where the body does not properly use insulin to regulate blood sugar). Review of Resident #2 quarterly MDS dated [DATE] reflected a BIMS score of 11 which indicated a moderate cognitive impairment. Review of Resident #2's baseline care plan reflected a date of 05/24/2025. Review reflected Resident #2 was always incontinent of bowel and bladder. Review of Resident #2's chart on 08/05/2025 reflected he had no comprehensive care plan created. Resident #2 comprehensive care plan should have been created 21 days after admission on [DATE]. During an interview on 08/05/2025 at 3:01 PM, LVN A stated that cares are generated by an RN and include any devices a resident had and had information to care for the resident. During an interview on 08/05/2025 at 3:28 PM, the DON stated that for the comprehensive care plan, each discipline completed their section and stated that wounds were care planned by the wound nurse, antibiotics by the MDS coordinator and room information by the social worker. The DON stated that the MDS coordinator was responsible to start the comprehensive care plan. The DON stated that she expected every resident to have a care plan in place. The DON stated that the importance of the care plan was to monitor any changes and the resident's condition. The DON stated it showed the residents' baseline at admission and evaluates their status quarterly. The DON stated the care plan was updated quarterly. The DON stated that she did not think there was a definitive person that audited that care plans were updated or completed behind the MDS coordinator, but the DON reviewed care plans sporadically. During an interview at 08/05/2025 at 5:17 PM, LVN B stated that a care plan included general needs of the resident, behaviors, ADL needs and bowel and bladder information. LVN B stated that a care plan has the residents needs to be cared for. During observation and interview on 08/05/2025 at 3:47 PM, the MDS coordinator stated that her role for the comprehensive care plan was to open up or create the care plan if the resident was a new admission. The MDS coordinator stated that she updated the care plan with triggers from the MDS. The MDS coordinator stated that the care plan was also a working document and can be updated as things come up such as dietary changes or behaviors. The MDS coordinator stated that at the latest the care plan had to be completed 21 days after admission but could be completed sooner. The MDS coordinator stated that the importance of the care plan was that it was based on assessment and discovered potential problems, situation or things that needed to be addressed. The MDS coordinator was observed viewing Resident #2's care plan and stated there was no care plan in place and was blank. The MDS coordinator stated she was not in the role at that time and started at the facility on 07/07/2025 and had not reviewed all of the care plans. During an interview on 08/05/2025 at 5:22 PM, the ADM stated the purpose of the care plan was to create a plan of care for the resident upon admission through discharge. The ADM stated she expected the comprehensive care plan to be completed within 21 days of admission. The ADM stated that the care plan was updated every 90 days. The ADM stated she expected the catheter or treatment to be discontinued on the care plan when it occurred. The ADM stated each department was responsible for updating the care plan. The ADM stated there was not any process in place to follow up that care plans were updated behind the MDS coordinator, but there was an audit being completed and all care plans were being reviewed. Review of the facility policy titled Care Plans, Comprehensive Person-Centered with revision date of December 2016, reflected the comprehensive person-centered care plan was completed within seven days of the completion of the comprehensive assessment. The policy reflected that the IDT should review and update the care plan where there has been a significant change in the resident's condition.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide pharmaceutical services, including timely administration of all drugs and biologicals to meet the needs for 2 (Resident #1 & #2) of 5 residents reviewed for pharmaceutical services.<BR/>1. The facility failed to ensure Resident #1's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #1 was not given her carvedilol (a medication to lower blood pressure and regulate the heart rate) a total of 3 times, her hydralazine (a medication to lower blood pressure) a total of one time, isosorbide dinitrate (a medication to lower blood pressure) a total of one time and ciprofloxacin (an antibiotic) a total of one time. Resident #1 was given the following medications outside of the one hour before and one hour after window that meets professional standards: sodium bicarbonate (for acid indigestion) seven times, carvedilol (to lower blood pressure), Abilify (a mood stabilizer) eight times, sertraline (an antidepressant) eight times, amlodipine besylate (to lower blood pressure) eight times, lisinopril (to lower blood pressure) ten times, hydralazine (to lower blood pressure) thirteen times, isosorbide dinitrate (to lower blood pressure) sixteen times, ciprofloxacin (an antibiotic) five times, Acidophilus (a probiotic) four times, Vitamin D3 (a supplement) one time, Mirtazapine (an antidepressant) two times, and Med pass (a calorie supplement) one time from October 15, 2024 to October 31, 2024 <BR/>2. The facility failed to ensure Resident 2's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #2 was not given his armodafinil (a medication to treat excessive daytime sleepiness) a total of 2 times and Omeprazole (a medication for acid indigestion) a total of one time. Resident #2 was given the following medication outside of the one hour before and one hour after window that meets professional standards: Jardiance (a medication for diabetes) seven times, Toprol XL (a medication to lower blood pressure) five times, Cholecalciferol (a supplement) five times, Vitamin C (a supplement) six times, senna-docusate (a stool softener) five times, torsemide (a medication to decrease fluid retention and lower blood pressure) 5 times, citalopram (an antidepressant) five times, lactulose (a medication given for constipation) a total of five times, ferrous sulfate (an iron supplement) five times, potassium chloride ER (a supplement) a total of five times, Rivaroxaban (a medication to prevent blood clots because of an abnormal heart rhythm) a total of two times, metformin (a medication to lower blood sugar) a total of four times, and diltiazem (a medication to lower blood pressure and prevent chest pain) one time within the first eight days of January 2025. <BR/>This failure could place residents at risk of not receiving their scheduled medications in an accurate and timely manner to promote healing and to meet the needs and care of the residents.<BR/>Findings included:<BR/>1. Review of Resident #1's, face sheet dated 1/8/2024, revealed an [AGE] year-old female admitted on [DATE] and discharged on 12/15/2024. Her Diagnoses include metabolic encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), malignant neoplasm of breast (breast cancer), dementia (a progressive degenerative disorder of the brain causing memory loss and confusion), aphasia (a difficulty in speech), dysphagia (difficulty swallowing), acute kidney failure (the kidneys inability to function properly), depression, gastro-esophageal reflux disease (a chronic digestive disease where the liquid content of the stomach refluxes into the throat), and hypertensive heart disease (chronic high blood pressure that puts a strain on the heart and makes it harder for it to pump your blood). <BR/>Review of Resident #1's discharge MDS assessment, dated 12/14/2024, reflected a BIMS of 15 indicating his cognition was intact. <BR/>Review of Resident #1's care plan date initiated on 10/15/2024 reflected: <BR/>1. Focus: I use antidepressant medication to treat depression and poor appetite with interventions that include: Administer antidepressant medications as ordered by physician. Monitor/document side effects and effectiveness q shift.<BR/>2. Focus: I use psychotropic medications in conjunction with my antidepressant to control my depression symptoms with an intervention: Administer psychotropic medications as ordered by physician. Monitor for side effects and effectiveness q shift.<BR/>3. Focus: Dx of hypertension and at risk for hyper/hypotensive episodes, medication side effects with interventions: Provide medications as ordered.<BR/>Review of Resident #1's Active order summary report dated 1/7/2025 revealed: <BR/>Abilify 15mg Give 1 tablet by mouth one time a day for depression<BR/>Acidophilus 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Amlodipine Besylate 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP < 110, HR < 60<BR/>Carvedilol 25mg Give 1 tablet by mouth two times a day for HTN Hold for BP <110, HR <60<BR/>Hydralazine 100mg Give 1 tablet by mouth three times a day for HTN Hold for SBP <110, HR <60<BR/>Isosorbide Dinitrate 20mg Give 1 tablet by mouth every 8 hours for HTN Hold for SBP <110, HR <60<BR/>Lisinopril 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP <100, HR <60<BR/>Mirtazapine 15mg Give 2 tablet by mouth at bedtime for depression<BR/>Sodium Bicarbonate 650mg Give 2 tablet by mouth two times a day for acid indigestion<BR/>Vitamin D3 5000 unit Give 1 capsule by mouth one time a day for supplement/ vitamin D deficiency.<BR/>Sertraline 50mg Give 1 tab by mouth one time a day related to depression<BR/>Record review of Medication Admin Audit Report for Resident # 1 for the month of October 2024 revealed late, and missing doses as follows:<BR/>1. Sodium Bicarbonate Oral Tablet 650mg Give 2 tablets by mouth twice daily for acid indigestion.<BR/>Due 10/15/2024 17:00(5:00PM) administered at 18:15(6:15PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:08(PM)<BR/>Due 10/25/2024 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 09:00(AM) administered at 12:12(PM)<BR/>2. Carvedilol Tablet 12.5mg give 1 tablet by mouth two times daily for HTN hold for SBP 100, HR 60, take with meals.<BR/>Due 10/15/2024 17:00(05:00PM) administered at 18:18(6:18PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:07(PM)<BR/>Due 10/24/2024 17:00(05:00PM)-missed dose<BR/>Due 10/25/2024 17:00(05:00PM)-missed dose<BR/>Due 10/26/2024 09:00(AM) administered at 12:19(PM)<BR/>Due 10/29/2024 17:00(05:00PM)-missed dose<BR/>3. Abilify 15mg give 1 tablet by mouth one time a day for depression.<BR/>Due 10/16/2024 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 08:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 08:00(AM) administered at 09:08(AM)<BR/>4. Sertraline HCl Tablet 100mg Give 1 tablet by mouth one time a day for depression<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>5. Amlodipine Besylate tablet 10mg Give 1 tablet by mouth one time a day for HTN hold for SBP 110, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:35(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:06(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:18(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:08(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>6. Lisinopril tablet 5 mg Give 1 tablet by mouth one time a day for HTN hold for SBP 100, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:09(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:36(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:53(AM)<BR/>7. Hydralazine HCl 50mg give 1 tablet by mouth three times a day for HTN Hold for SBP 110, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:22(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:05(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at -16:55(04:30PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:56(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19(PM)<BR/>Due 10/26/2024 at 14:00(02:00PM) administered at 17:38(05:38PM)<BR/>Due 10/26/2024 at 20:00(08:00PM) administered at 21:25(09:25PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>8. Isosorbide Dinitrate 20mg Give 1 tablet by mouth every eight hours for HTN hold for SBP 100, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:23(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:06(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at 16:56(04:56PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:57(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/25/2024 at 22:30(10:30PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 at 06:30(AM) administered at 12:17(PM)<BR/>Due 10/26/2024 at 14:30(02:30PM) administered at 17:39(05:39PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:07(AM)<BR/>Due 10/29/2024 at 22:30(10:30PM) administered on 10/30/2024 at 00:20(12:20AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:52(AM)<BR/>Due 10/30/2024 at 22:30(10:30PM) administered on 10/30/2024 at 20:04(08:30PM)<BR/>Due 10/31/2024 at 06:30(AM) administered at 08:20(AM)<BR/>9. Ciprofloxacin HCl Tablet 250mg Give 1 tablet by mouth twice a day for UTI for 7 days<BR/>Due 10/25/2024 at 09:00(AM)-missed dose<BR/>Due 10/26/2024 at 09:00(AM) administered at 11:04(AM)<BR/>Due 10/27/2024 at 09:00(AM) administered at 10:50(AM)<BR/>Due 10/28/2024 at 09:00(AM) administered at 13:17(01:17PM)<BR/>Due 10/29/2024 at 09:00(AM) administered at 11:10(AM)<BR/>Due 10/30/2024 at 09:00(AM) administered at 10:48(AM)<BR/>10. Acidophilus Capsule 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Due 10/26/2024 at 06:30(AM) administered at 12;12(PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:06(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:34(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:46(AM)<BR/>11. Vitamin D3 capsule 5000units Give 1 capsule by mouth one time a day for supplement/Vitamin D deficiency<BR/>Due 10/26/2024 at 09:00(AM) administered at 12:12(PM)<BR/>12. Mirtazapine 15mg 1 tablet by mouth at bedtime for depression<BR/>Due 10/15/2024 at 21:00(09:00PM) administered at 22:56(10:56PM)<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>13. Med Pass 2.0 at bedtime for supplement for 6 weeks 120ml<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 04:45(AM)<BR/>2. Review of Resident #2's face sheet, dated 01/08/2025, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), atrial fibrillation (a abnormal hearth rhythm), dysphagia (difficulty swallowing), heart failure (the heart is unable to pump blood to the body effectively), depression, diabetes mellitus (the inability to regulate blood sugars), edema (swelling), and hyperlipidemia (high cholesterol). <BR/>Review of Resident #2's quarterly MDS, dated [DATE], reflected a BIMS of 12 indicating he had mild cognitive deficits. <BR/>Review of Resident #2's care plan, date initiated on 09/23/2024 reflected:<BR/>1. <BR/>Focus: I have Congestive Heart Failure and at risk for SOB, fluid overload, and weight gain with interventions that include Give cardiac medications as ordered. <BR/>2. <BR/>Focus: I have transient ischemic attacks (mini strokes) with interventions that include Give medication as ordered by physician. Monitor/document side effects and effectiveness.<BR/>3. <BR/>Focus: I have a DX of Hyperlipidemia with interventions that include Provide medications as ordered.<BR/>4. <BR/>Focus: I have DX of A-fib and take an anticoagulant to treat it. I am at risk for easy bruising and prolonged bleeding with interventions that include Provide medications as ordered.<BR/>5. <BR/>Focus: I have DX of Depression and at risk for adverse reaction side effect with interventions that include Provide medications as ordered.<BR/>6. <BR/>Focus: I have a DX of Hypertension and at risk for hyper/hypotensive (high/low blood pressure) episodes, medication side effects with interventions that include Provide medications as ordered.<BR/>7. <BR/>Focus: At risk for GI upset due to DX of GERD with interventions that include Provide medications as ordered.<BR/>Review of Resident #2's Active order summary report dated 01/08/2025 revealed: <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2<BR/>Toprol XL 50mg Give 1 tablet by mouth one time a day for Afib Hold for SBP <110, HR<60 ***DO NOT CRUSH MEDICATION***<BR/>Cholecalciferol 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for <BR/>constipation<BR/>Potassium Chloride 20meq Give 1 tablet by mouth two times a day for hypokalemia (low potassium in the blood)<BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR <60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD (reflux of liquified stomach contents into the throat) ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Record review of Medication Admin Audit Report for Resident # 2 for the month of January 2025 revealed late, and missing doses as follows:<BR/>1. <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2.<BR/>Due 01/01/2025 06:30(AM) administered at 10:26(AM)<BR/>Due 01/02/2025 06:30(AM) administered at 08:20(AM)<BR/>Due 01/03/2025 06:30(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 06:30(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 06:30(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 06:30(AM) administered at 11:29(AM)<BR/>Due 01/08/2025 06:30(AM) administered at 08:42(AM)<BR/>2. <BR/>Toprol XL tab Extended Release 24-hour 50mg Give 1 tablet by mouth one time a day for A-fib Hold for SBP 110, HR 60 **DO NOT CRUSH MEDICATION**<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:30(AM)<BR/>3. <BR/>Cholecalciferol Tab 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM) <BR/>4. <BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/01/2025 17:00(PM) administered at 18:29(06:29PM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>5. <BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>6. <BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>7. <BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>8. <BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>9. <BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>10. <BR/>Potassium Chloride 20meqGive 1 tablet by mouth two times a day for hypokalemia<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>11. <BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>12. <BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Due 01/04/2025 at 08:00AM missed dose<BR/>Due 01/05/2025 at 08:00AM missed dose<BR/>13. <BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR<60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Due 01/03/2025 21:00(09:00PM) administered at 22:32(10:32PM)<BR/>14. <BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Due 01/06/205 at 05:30AM missed dose<BR/>Interview on 01/08/2025 at 02:30 PM with the NP revealed she has received complaints from some residents in the past related to late medications. When a resident has brought up any concerns to her, she relayed it to the nurse in charge of the resident at that time. The NP stated to her knowledge there has not been any adverse outcomes at this time due to late or missing medications. She stated a negative impact on residents for missing or late medications depended on the medication in question. There could be a change in vital signs and lab work or even a decline in condition.<BR/>Interview on 01/08/2025 at 03:26 PM with the DON revealed his expectations for medication administration was medications are to be given within an hour before to an hour after the medication due time. He stated there was a common issue with the internet going down and the medication aide's have gone back to sign off on medications they gave while the internet was down. The DON stated the times may not be accurate. He stated they contacted the internet company, but the issue has not been resolved. He stated the internet was down for sometimes 30 minutes or more and sometimes it was only a few minutes.<BR/>Interview on 01/08/2025 at 04:25 PM with the ADM revealed his expectations for medication administration was for staff to do everything possible to follow guidelines in the policy. She stated, but I'm sure as we all understand, there are times and circumstances that affect our ability to do that. She stated that the impact to the resident for late or missing medications all depending on the medication and the patient.<BR/>Facility undated policy titled Administering Oral Medications revealed no specific information in relation medication timing
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received necessary treatment and services, consistent with professional standards of practice to promote wound healing and to prevent new pressure ulcers from developing for one (Resident #1) of five residents reviewed for pressure injuries.<BR/>The facility failed to:<BR/>- Complete weekly skin assessments for Resident #1 or provide treatments from 04/18/25 - 05/06/25 to a pressure area on his left foot which developed into a pressure wound.<BR/>- Provide wound care consistently to Resident #1's sacral wound causing it to worsen.<BR/>These failures resulted in an identification of an Immediate Jeopardy (IJ) on 05/06/25 at 4:54 PM, and an IJ template was given. While the IJ was removed on 05/07/25 at 3:45 PM, the facility remained out of compliance at a level of no actual harm at a scope of pattern that was not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems.<BR/>These failures could place residents at risk of improper wound management, the development of new pressure injuries, deterioration in existing pressure injuries, infection, and pain.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses including complete paraplegia (a form of paralysis that affects the lower half of the body), muscle weakness, and sepsis (a serious condition when the body has an extreme reaction to an infection) to sacral wound.<BR/>Review of Resident #1's EMR, on 05/06/25, reflected neither his admission nor 5-day MDS assessment had not been completed.<BR/>Review of Resident #1's EMR, on 05/06/25, reflected his baseline care plan had not been completed.<BR/>Review of Resident #1's admission skin assessment, dated 04/15/25, reflected he had open areas/lesions:<BR/>Stage IV pressure ulcer to the sacrum measuring 6.8 cm x 4.7 cm x 5.9 cm.<BR/>Unstageable pressure area to the left heel measuring 6.0 cm x 8.5 cm x nmcm.<BR/>Review of Resident #1's Braden Scale, dated 04/16/25, reflected a score of 15, indicating he was a mild risk of developing pressure injuries. <BR/>Review of Resident #1's physician order, dated 04/15/25, reflected treatment to sacrum: stage 4 pressure: Cleanse wound bed with normal saline or wound cleanser. Pat dry. Apply skin prep to peri wound. Cut foam to fit shape of wound. Place foam in wound bed. Cut foam to buttocks. Cut and apply transparent dressing over foam. Cut a dime size hole in transparent dressing over foam. Apply suction bell/pad over cut hole. Connect the dressing tubing to wound vac. Turn on wound vac to 124mmgh continuous very day shift every Monday, Wednesday, and Friday. <BR/>Review of Resident #1's TAR, April of 2025, reflected he did not receive treatment to his sacral wound on 04/18/25 and 04/28/25 (two of seven opportunities).<BR/>Review of Resident #1's TAR, May of 2025, reflected he did not receive treatment to his sacral wound on 05/05/25 (one of two opportunities).<BR/>Review of Resident #1's physician order, dated 04/16/25, reflected treatment to left heel: unstageable (due to necrosis): Cleanse wound bed with normal saline or wound cleanser. Pat dry. Swab wound bed with betadine. Leave open to air every day shift and as needed.<BR/>Review of Resident #1's TAR, April of 2025, reflected he did not receive treatment to his left heel on 04/20/25, 04/27/25, 04/28/25, and 04/29/25 (four of 14 opportunities).<BR/>Review of Resident #1's TAR, April of 2025, reflected he did not receive treatment to his left heel on 05/03/25 and 05/05/25 (two of five opportunities).<BR/>Review of Resident #1's WCD assessment, dated 04/21/25, reflected a stage 4 pressure wound to his sacrum, measuring, 6.5 cm x 5.5 cm x 5.0 cm (surface area 35.75 cm). There was no assessment of the pressure area to his left heel.<BR/>Review of Resident #1's WCD assessment, dated 04/30/25, reflected a stage 4 pressure wound to his sacrum, measuring, 6.5 cm x 6 cm x 4.0 cm (surface area 39.0 cm). There were no assessments of the pressure area to his left heel. From his admission skin assessment on 04/15/25 his wound increased from the surface area measuring 31.96 cm to 39.0 cm on 04/30/25.<BR/>Review of Resident #1's WCD assessment, dated 05/05/25, reflected his visit had been rescheduled. <BR/>Review of Resident #1's assessments in his EMR, on 05/06/25, reflected no weekly skin assessments had been conducted since the initial skin assessment upon admission.<BR/>During observation and interview on 05/06/25 at 10:22 AM revealed Resident #1 laying in his bed with his wound vac on and running. He stated he was not sure if he had a wound to his left heel because, due to his paralysis, he could not feel anything. He stated no one had been treating his left heel. He stated the WCD did not see him the day before (05/05/25) because he was eating lunch in the dining room. He stated when he went back to his room, he was told the WCD had already left for the day. He stated he did not believe his wound vac was changed three times a week, but did state it had been changed a few times. He stated it would be okay for his left heel to be observed after lunch.<BR/>During a telephone interview on 05/06/25 at 11:30 AM, Resident #1's NP stated her expectations were that weekly skin assessments were done weekly by the WCD. She stated if the WCD could not complete an assessment, for whatever reason, the nurses should be conducting the assessment. She stated if resident's skin/wounds were not monitored, they could get worse. She stated if a resident missed one wound vac treatment in a week, they would be okay. <BR/>During a telephone interview on 05/06/25 at 12:42 PM, the WCD stated he completed wound assessments on the residents weekly. He stated he was at the facility the day prior (05/05/25) and he was told the wound vac had already been changed so he did not complete an assessment because he assumed the nurse who changed the wound vac had completed one. He stated weekly skin assessments were important to determine if there were any changes or if anything was worsening. He stated if a resident had a pressure area, he would expect to be notified so he could assess the area weekly. He stated he was not aware Resident #1 had a pressure area to his left heel. <BR/>During an interview on 05/06/25 at 1:55 PM, the DON stated it was her second day at the facility. She stated weekly skin assessments should be completed by nurses weekly, regardless of if the resident was seen by the wound care doctor. She stated it was important for the nurses to see all areas of the skin to ensure it was intact. She stated if not, something could be missed or go untreated. She stated it did not meet her expectations that any skin treatments get missed.<BR/>An observation and interview on 05/06/25 at 2:00 PM revealed Resident #1 laying in his bed. This Surveyor asked permission to have a nurse help to observe his left foot and he agreed. LVN A and the DON entered the room and stated she (LVN A) did wound care rounds with the WCD weekly. She stated she was not sure if the WCD had been assessing his left foot. LVN A left the room and this Surveyor requested she (DON) remove Resident #1's pressure-relieving boot and sock from his left foot. The sock appeared dirty, and she had a difficult time taking it off. When the sock was removed, there was a dressing on his left heel dated 04/18/25. The DON's face was shocked, and she stated having a dressing on with a date from weeks ago, did not meet her expectations. While the DON began peeling/ripping the dressing off, flakes of dislodged skin were seen all around his foot. When the dressing was fully removed, there was a full thickness open wound surrounded by thick white peeling edges with irregular shaped black peri wound.<BR/>During an interview on 05/06/25 at 3:32 PM, LVN A stated the WCN walked out two weeks ago, and she was trying to pick up the pieces. She stated her first time rounding with the WCD was the week prior. When asked why she had been checking off the treatment to Resident #1's left foot in his TAR, she stated it had been a mistake, she felt horrible, and she could not believe she had missed that. She stated she did not even know why he had a bandage to his left heel because upon admission there was just brown eschar to the area. She stated since they did not have a WCN, skin assessments should be done weekly by the floor nurses. She stated all orders should be followed and completed as ordered and it was unacceptable what happened to Resident #1's heel. <BR/>Review of the facility's Pressure Ulcers/Skin Breakdown Policy, revised April of 2018, reflected the following:<BR/> .<BR/>2. In addition, the nurse shall describe and document/report the following:<BR/>a. Full assessment of pressure sore including location, stage, length, width and depth, presence of exudates or necrotic tissue.<BR/>Review of the facility's Prevention of Pressure Ulcers/Injuries, revised July of 2017, reflected the following:<BR/> .<BR/>Risk Assessment:<BR/> .<BR/>4. Inspect the skin on a daily basis when performing or assisting with personal care or ADLs.<BR/> .<BR/>b. Inspect pressure points (sacrum, heels, buttocks, coccyx, elbows, ischium, trochanter, etc.)<BR/> . <BR/>Monitoring: <BR/>1. Evaluate, report and document potential changes in the skin.<BR/>The ADM and DON were notified on 05/06/25 at 4:54 PM that an IJ had been identified and an IJ template was provided. <BR/>The following POR was approved on 05/07/25 at 10:17 AM:<BR/>All items listed will be completed by 7:00PM on 5/6/2025 with continued follow-up for scheduled staff. <BR/>1.R#1 immediately received a head-to-toe assessment including skin by the DON, findings of a worsening left heel were relayed to Medical Director and new orders received to clean wound with normal saline, pat dry, apply alginate with silver and cover with non-adherent dressing daily.<BR/>2. Findings were relayed to the Medical Director immediately.<BR/>3. Emotional Distress Assessment completed for R#1 by the Social Worker on 5/6/2025 with no emotional distress observed.<BR/>4. R#1's Care Plan was updated by Corporate MDS Nurse regarding wound care and observations to be performed by staff. All nursing staff were in-serviced including PRN, agency staff and all newly hired staff prior to their shift.<BR/>5. On 5/6/2025 charge nurses on staff conducted a 100% skin audit on 78 residents overseen by the DON. Charge nurses were in-serviced on proper skin assessment by the DON prior to the conduction of assessments. No other residents were identified as having unidentified skin issues.<BR/>6. Administrator/DON initiated Staff in-service for ALL NURSING STAFF on 5/6/2025 on Prevention of Pressure Ulcers, Pressure Ulcers/Skin Breakdown - Clinical Protocol & Abuse and Neglect. DON trained by VP of Clinical Services prior to start of in-service on 5/6/2025<BR/>If staff are unable to attend any of the in-services, they will be required to complete them before starting their assigned shift to include PRN staff, agency staff and any new hires. <BR/>The Medical Director was first made aware of the Immediate Jeopardy 5/6/2025 at 5:45:00PM and has been involved in developing the Plan of Removal. These conversations are considered a part of the QA process. A QAPI meeting was held on 5/6/2025 with attendance of the Company President, Director of Nursing & VP of Clinical Services.<BR/>This plan was initially implemented 5/6/2025 and will be monitored through completion by corporate staff.<BR/>Plan of Removal completion date is 5/7/2025 by 5:00 pm with continuation of oncoming staff and follow up.<BR/>The Surveyor monitored the POR on 05/07/25 as followed:<BR/>Observations on 05/07/25 from 2:14 PM - 2:48 PM revealed the VPO conducting a skin assessment on two residents. Both had skin that was intact, no redness, and no concerns. <BR/>During interviews on 05/07/25 from 11:09 AM - 3:25 PM, four LVNs and three CNAs from different shifts all stated they had been in-serviced before working the floor. The nurses were able to describe how to conduct a head-to-toe skin assessment and the importance of them being completed once a week. The nurses all stated they looked for skin tears, open areas, redness, and focused on areas such as heels and the coccyx. The nurses stated they would notify the NP immediately of any new skin concerns and that weekly skin assessments were important to ensure there were no new skin areas and wounds were not worsening. The nurses stated it was important to ensure staff were only signing off on orders they completed. The aides stated whenever they gave care or showers to residents, they were to notify the nurses immediately of any changes in the skin such as rashes, bruises, or redness. The aides stated any kind of bath/shower, including a bed bath, should include washing the whole body, including the residents' feet.<BR/>Review of the facility's QAPI minutes, dated 05/06/25, reflected the ADM, the DON, the MDSC, and the MD were in attendance.<BR/>Review of Resident #1's Emotional Distress Assessment, dated 05/06/25 and conducted by the SW, reflected no emotional distress observed.<BR/>Review of five residents' EMRs (including Resident #1), on 05/07/25, reflected a weekly skin assessment had been conducted on 05/06/25 with no concerns.<BR/>Review of Resident #1's physician order, dated 05/06/25, reflected to cleanse the left heel with normal saline, apply alginate with silver, and cover with non-adherent dressing every day shift.<BR/>Review of Resident #1's TAR, May 2025, reflected treatments had been completed on 05/06/25 and 05/07/25 to both his sacral and heel wounds. <BR/>Review of Resident #1's initial care plan, initiated 05/07/25, reflected he was at risk for complications related to existing wounds (sacral stage IV and unstageable to left heel) with interventions of weekly and PRN skin assessments.<BR/>Review of an in-service, dated 05/06/25 - 05/07/25 and conducted by the DON, reflected all nurses were being in-serviced on weekly skin assessments, wound treatments, pressure ulcer prevention, comprehensive care plans, and abuse and neglect.<BR/>Review of an in-service, dated 05/06/25 - 05/07/25 and conducted by the ADM, reflected all aides were being in-serviced on recognizing skin changes and informing their charge nurses.<BR/>The ADM and ADON were notified on 05/07/25 at 3:45 PM that the IJ had been removed. While the IJ was removed, the facility remained at a level of no actual harm at a scope of pattern that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems.
Prepare residents for a safe transfer or discharge from the nursing home.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to ensure the correct the resident and their family members had sufficient preparation and orientation to ensure safe and orderly discharge from the facility to home for 1 (Resident #1) of 3 resident's reviewed for discharge rights.<BR/>The facility failed to ensure Resident #1 had the correct medications that were prescribed to her upon discharge on [DATE]. Resident #1 was discharged on 12/15/2024 with a blister card of Furosemide 40mg tablets, that were prescribed to Resident #3. Resident #1 was prescribed Furosemide 20mg tablets upon discharge.<BR/>This failure could put the resident at risk for adverse reactions to a medication not prescribed to her including worsening kidney function, low blood pressure, and hospitalization.<BR/>Findings included:<BR/>Review of Resident #1's face sheet dated 1/8/2025, revealed an [AGE] year-old female admitted on [DATE] and discharged on 12/15/2024. Her Diagnoses include metabolic encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), malignant neoplasm of breast (breast cancer), dementia (a progressive degenerative disorder of the brain causing memory loss and confusion), aphasia (a difficulty in speech), dysphagia (difficulty swallowing), acute kidney failure (the kidneys inability to function properly), depression, gastro-esophageal reflux disease (a chronic digestive disease where the liquid content of the stomach refluxes into the throat), and hypertensive heart disease (chronic high blood pressure that puts a strain on the heart and makes it harder for it to pump your blood). <BR/>Review of Resident #1's discharge MDS assessment, dated 12/14/2024, reflected a BIMS of 15 indicating her cognition was intact. <BR/>Review of Resident #1's care plan date initiated on 10/15/2024 reflected: <BR/>1. Focus: Dx of hypertension and at risk for hyper/hypotensive (high/low blood pressure) episodes, medication side effects with interventions: Provide medications as ordered.<BR/>Review of Resident #1's Resident Drug Release dated 12/14/2024 revealed Resident #1 discharged with Furosemide 40mg tablet quantity of 13.<BR/>Record review of Resident #1's order summary dated 01/07/2025 revealed an order for Lasix(furosemide) 20mg 1 tablet by mouth one time a day for HTN.<BR/>Review of Resident #3's face sheet, dated 01/08/2025, revealed a [AGE] year-old male admitted on [DATE] and discharge on [DATE]. His diagnoses include fracture of shaft of right tibia (break in the lower right leg), malignant neoplasm of bladder(cancer), peripheral vascular disease (decreased circulation in the legs), hypertensive heart disease with heart failure (inability for the heart to adequately pump blood throughout the body due to damage sustained by high blood pressure), and diabetes mellitus (inability to regulate blood sugar).<BR/>Review of Resident #3's discharge MDS assessment, dated 12/31/2024, reflected a BIMS of 15 indicating his cognition was intact.<BR/>Review of Resident #3's care plan date initiated on 12/26/2024 reflected:<BR/>1. <BR/>Focus: At risk for fluid deficits due to taking diuretics for HTN and CKD with interventions: Provide medications as ordered<BR/>Record review of Resident #3's Order Summary dated 01/08/2025 revealed an order for furosemide 40mg Give 1 tablet by mouth one time a day for Edema. <BR/>Record review of Incident and Accident Reports dated 01/07/2025 for dates 07/07/2024 to 01/07/2025 had no mentions of Resident #1 or Resident #3.<BR/>During an interview and observation on 01/07/2025 at 11:09 AM, family member stated when Resident #1 was discharged she got a blister card of Resident #3's medications. She stated that the error was discovered after leaving the facility but before administering any medication. The family member provided a picture of the blister card of medication Resident #1 was provide by the facility during the interview. Observed across the top of the blister card was Resident #3's name, the name of the medication was furosemide 40mg tablet, instructions for use state Give 1 tablet by mouth one time a day for edema. The blister card appears to have 2 pills missing from blister #14 and blister #15. <BR/>During an interview on 01/08/2025 at 2:30 PM with NP, she stated that the wrong medication was sent home with Resident #1 in the past. She stated the furosemide was a larger dose than was originally ordered though she couldn't recall the exact dosage. She stated that potential negative impacts if the resident would have taken the medication include worsened kidney function and a HIPAA breach.<BR/>During an interview on 01/08/2025 at 3:26 PM with the DON, he revealed he had been filling in as the interim DON for the past couple months. The DON stated his expectations for discharging a resident with medication were checking the medications against their chart prior to dispensing them out. Make sure the resident was getting the medications that were prescribed to them. He stated a potential negative impact for residents not getting the medication that was prescribed to them could be and adverse effect, a HIPAA violation, but I would hope that the family would read the names on the card.<BR/>During an interview on 01/08/2025 at 4:24 PM, the ADM stated her expectations for discharging a resident was to ensure the resident has their medications. She stated she believed the name and quantity was documented in the chart when a resident was discharged with medications. She stated they found out the day after the resident was discharged and told the family member of the resident to bring back in the incorrect card of medications and they would give her the correct one, but the family member never returned. She stated they also sent a prescription for furosemide over to the pharmacy. She stated the Resident #3 got his scheduled medication from the E-kit. The ADM stated the potential negative impact on a resident would depend on circumstances. It is difficult to say. It depends. When questioned about possible HIPAA violation she stated, The only thing I can think of it was just the resident's name and the name of the medication.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide pharmaceutical services, including timely administration of all drugs and biologicals to meet the needs for 2 (Resident #1 & #2) of 5 residents reviewed for pharmaceutical services.<BR/>1. The facility failed to ensure Resident #1's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #1 was not given her carvedilol (a medication to lower blood pressure and regulate the heart rate) a total of 3 times, her hydralazine (a medication to lower blood pressure) a total of one time, isosorbide dinitrate (a medication to lower blood pressure) a total of one time and ciprofloxacin (an antibiotic) a total of one time. Resident #1 was given the following medications outside of the one hour before and one hour after window that meets professional standards: sodium bicarbonate (for acid indigestion) seven times, carvedilol (to lower blood pressure), Abilify (a mood stabilizer) eight times, sertraline (an antidepressant) eight times, amlodipine besylate (to lower blood pressure) eight times, lisinopril (to lower blood pressure) ten times, hydralazine (to lower blood pressure) thirteen times, isosorbide dinitrate (to lower blood pressure) sixteen times, ciprofloxacin (an antibiotic) five times, Acidophilus (a probiotic) four times, Vitamin D3 (a supplement) one time, Mirtazapine (an antidepressant) two times, and Med pass (a calorie supplement) one time from October 15, 2024 to October 31, 2024 <BR/>2. The facility failed to ensure Resident 2's scheduled medications were administered in a timely manner in accordance with professional standards. Resident #2 was not given his armodafinil (a medication to treat excessive daytime sleepiness) a total of 2 times and Omeprazole (a medication for acid indigestion) a total of one time. Resident #2 was given the following medication outside of the one hour before and one hour after window that meets professional standards: Jardiance (a medication for diabetes) seven times, Toprol XL (a medication to lower blood pressure) five times, Cholecalciferol (a supplement) five times, Vitamin C (a supplement) six times, senna-docusate (a stool softener) five times, torsemide (a medication to decrease fluid retention and lower blood pressure) 5 times, citalopram (an antidepressant) five times, lactulose (a medication given for constipation) a total of five times, ferrous sulfate (an iron supplement) five times, potassium chloride ER (a supplement) a total of five times, Rivaroxaban (a medication to prevent blood clots because of an abnormal heart rhythm) a total of two times, metformin (a medication to lower blood sugar) a total of four times, and diltiazem (a medication to lower blood pressure and prevent chest pain) one time within the first eight days of January 2025. <BR/>This failure could place residents at risk of not receiving their scheduled medications in an accurate and timely manner to promote healing and to meet the needs and care of the residents.<BR/>Findings included:<BR/>1. Review of Resident #1's, face sheet dated 1/8/2024, revealed an [AGE] year-old female admitted on [DATE] and discharged on 12/15/2024. Her Diagnoses include metabolic encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), malignant neoplasm of breast (breast cancer), dementia (a progressive degenerative disorder of the brain causing memory loss and confusion), aphasia (a difficulty in speech), dysphagia (difficulty swallowing), acute kidney failure (the kidneys inability to function properly), depression, gastro-esophageal reflux disease (a chronic digestive disease where the liquid content of the stomach refluxes into the throat), and hypertensive heart disease (chronic high blood pressure that puts a strain on the heart and makes it harder for it to pump your blood). <BR/>Review of Resident #1's discharge MDS assessment, dated 12/14/2024, reflected a BIMS of 15 indicating his cognition was intact. <BR/>Review of Resident #1's care plan date initiated on 10/15/2024 reflected: <BR/>1. Focus: I use antidepressant medication to treat depression and poor appetite with interventions that include: Administer antidepressant medications as ordered by physician. Monitor/document side effects and effectiveness q shift.<BR/>2. Focus: I use psychotropic medications in conjunction with my antidepressant to control my depression symptoms with an intervention: Administer psychotropic medications as ordered by physician. Monitor for side effects and effectiveness q shift.<BR/>3. Focus: Dx of hypertension and at risk for hyper/hypotensive episodes, medication side effects with interventions: Provide medications as ordered.<BR/>Review of Resident #1's Active order summary report dated 1/7/2025 revealed: <BR/>Abilify 15mg Give 1 tablet by mouth one time a day for depression<BR/>Acidophilus 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Amlodipine Besylate 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP < 110, HR < 60<BR/>Carvedilol 25mg Give 1 tablet by mouth two times a day for HTN Hold for BP <110, HR <60<BR/>Hydralazine 100mg Give 1 tablet by mouth three times a day for HTN Hold for SBP <110, HR <60<BR/>Isosorbide Dinitrate 20mg Give 1 tablet by mouth every 8 hours for HTN Hold for SBP <110, HR <60<BR/>Lisinopril 10mg Give 1 tablet by mouth one time a day for HTN Hold for SBP <100, HR <60<BR/>Mirtazapine 15mg Give 2 tablet by mouth at bedtime for depression<BR/>Sodium Bicarbonate 650mg Give 2 tablet by mouth two times a day for acid indigestion<BR/>Vitamin D3 5000 unit Give 1 capsule by mouth one time a day for supplement/ vitamin D deficiency.<BR/>Sertraline 50mg Give 1 tab by mouth one time a day related to depression<BR/>Record review of Medication Admin Audit Report for Resident # 1 for the month of October 2024 revealed late, and missing doses as follows:<BR/>1. Sodium Bicarbonate Oral Tablet 650mg Give 2 tablets by mouth twice daily for acid indigestion.<BR/>Due 10/15/2024 17:00(5:00PM) administered at 18:15(6:15PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:08(PM)<BR/>Due 10/25/2024 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 09:00(AM) administered at 12:12(PM)<BR/>2. Carvedilol Tablet 12.5mg give 1 tablet by mouth two times daily for HTN hold for SBP 100, HR 60, take with meals.<BR/>Due 10/15/2024 17:00(05:00PM) administered at 18:18(6:18PM)<BR/>Due 10/16/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 09:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 09:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 09:00(AM) administered at 12:07(PM)<BR/>Due 10/24/2024 17:00(05:00PM)-missed dose<BR/>Due 10/25/2024 17:00(05:00PM)-missed dose<BR/>Due 10/26/2024 09:00(AM) administered at 12:19(PM)<BR/>Due 10/29/2024 17:00(05:00PM)-missed dose<BR/>3. Abilify 15mg give 1 tablet by mouth one time a day for depression.<BR/>Due 10/16/2024 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 08:00(AM) administered at 10:31(AM)<BR/>Due 10/19/2024 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 08:00(AM) administered at 09:08(AM)<BR/>4. Sertraline HCl Tablet 100mg Give 1 tablet by mouth one time a day for depression<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:20(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:13(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:12(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>5. Amlodipine Besylate tablet 10mg Give 1 tablet by mouth one time a day for HTN hold for SBP 110, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:35(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:06(PM)<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:57(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:18(PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:08(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>6. Lisinopril tablet 5 mg Give 1 tablet by mouth one time a day for HTN hold for SBP 100, HR 60<BR/>Due 10/16/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/18/2024 at 08:00(AM) administered at 10:36(AM)<BR/>Due 10/19/2024 at 08:00(AM) administered at 10:24(AM)<BR/>Due 10/20/2024 at 08:00(AM) administered at 12:07<BR/>Due 10/21/2024 at 08:00(AM) administered at 09:56(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:09(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:36(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:53(AM)<BR/>7. Hydralazine HCl 50mg give 1 tablet by mouth three times a day for HTN Hold for SBP 110, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:22(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:05(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at -16:55(04:30PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:56(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/26/2024 at 08:00(AM) administered at 12:19(PM)<BR/>Due 10/26/2024 at 14:00(02:00PM) administered at 17:38(05:38PM)<BR/>Due 10/26/2024 at 20:00(08:00PM) administered at 21:25(09:25PM)<BR/>Due 10/27/2024 at 08:00(AM) administered at 09:06(AM)<BR/>Due 10/28/2024 at 08:00(AM) administered at 09:08(AM)<BR/>8. Isosorbide Dinitrate 20mg Give 1 tablet by mouth every eight hours for HTN hold for SBP 100, HR 60<BR/>Due 10/17/2024 at 22:00(10:00PM) administered on 10/18/2024 at 05:48(AM)<BR/>Due 10/19/2024 at 06:00(AM) administered at 10:23(AM)<BR/>Due 10/20/2024 at 06:30(AM) administered at 12:06(PM)<BR/>Due 10/20/2024 at 14:30(02:30PM) administered at 16:56(04:56PM)<BR/>Due 10/21/2024 at 06:30(AM) administered at 09:57(AM)<BR/>Due 10/21/2024 at 14:30(02:30PM) administered at 16:15(04:15PM)<BR/>Due 10/22/2024 at 06:30(AM) administered at 08:30(AM)<BR/>Due 10/24/2024 at 14:30(02:30PM) missed dose<BR/>Due 10/25/2024 at 06:30(AM) administered at 07:51(AM)<BR/>Due 10/25/2024 at 22:30(10:30PM) administered on 10/26/2024 at 04:45(AM)<BR/>Due 10/26/2024 at 06:30(AM) administered at 12:17(PM)<BR/>Due 10/26/2024 at 14:30(02:30PM) administered at 17:39(05:39PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:07(AM)<BR/>Due 10/29/2024 at 22:30(10:30PM) administered on 10/30/2024 at 00:20(12:20AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:52(AM)<BR/>Due 10/30/2024 at 22:30(10:30PM) administered on 10/30/2024 at 20:04(08:30PM)<BR/>Due 10/31/2024 at 06:30(AM) administered at 08:20(AM)<BR/>9. Ciprofloxacin HCl Tablet 250mg Give 1 tablet by mouth twice a day for UTI for 7 days<BR/>Due 10/25/2024 at 09:00(AM)-missed dose<BR/>Due 10/26/2024 at 09:00(AM) administered at 11:04(AM)<BR/>Due 10/27/2024 at 09:00(AM) administered at 10:50(AM)<BR/>Due 10/28/2024 at 09:00(AM) administered at 13:17(01:17PM)<BR/>Due 10/29/2024 at 09:00(AM) administered at 11:10(AM)<BR/>Due 10/30/2024 at 09:00(AM) administered at 10:48(AM)<BR/>10. Acidophilus Capsule 100mg Give 1 capsule by mouth one time a day for GI health<BR/>Due 10/26/2024 at 06:30(AM) administered at 12;12(PM)<BR/>Due 10/27/2024 at 06:30(AM) administered at 09:06(AM)<BR/>Due 10/29/2024 at 06:30(AM) administered at 07:34(AM)<BR/>Due 10/30/2024 at 06:30(AM) administered at 07:46(AM)<BR/>11. Vitamin D3 capsule 5000units Give 1 capsule by mouth one time a day for supplement/Vitamin D deficiency<BR/>Due 10/26/2024 at 09:00(AM) administered at 12:12(PM)<BR/>12. Mirtazapine 15mg 1 tablet by mouth at bedtime for depression<BR/>Due 10/15/2024 at 21:00(09:00PM) administered at 22:56(10:56PM)<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 at 04:45(AM)<BR/>13. Med Pass 2.0 at bedtime for supplement for 6 weeks 120ml<BR/>Due 10/25/2024 at 21:00(09:00PM) administered on 10/26/2024 04:45(AM)<BR/>2. Review of Resident #2's face sheet, dated 01/08/2025, reflected a [AGE] year-old male who was admitted to the facility on [DATE] with diagnoses encephalopathy (a change in how the brain works causing confusion, memory loss and loss of consciousness), atrial fibrillation (a abnormal hearth rhythm), dysphagia (difficulty swallowing), heart failure (the heart is unable to pump blood to the body effectively), depression, diabetes mellitus (the inability to regulate blood sugars), edema (swelling), and hyperlipidemia (high cholesterol). <BR/>Review of Resident #2's quarterly MDS, dated [DATE], reflected a BIMS of 12 indicating he had mild cognitive deficits. <BR/>Review of Resident #2's care plan, date initiated on 09/23/2024 reflected:<BR/>1. <BR/>Focus: I have Congestive Heart Failure and at risk for SOB, fluid overload, and weight gain with interventions that include Give cardiac medications as ordered. <BR/>2. <BR/>Focus: I have transient ischemic attacks (mini strokes) with interventions that include Give medication as ordered by physician. Monitor/document side effects and effectiveness.<BR/>3. <BR/>Focus: I have a DX of Hyperlipidemia with interventions that include Provide medications as ordered.<BR/>4. <BR/>Focus: I have DX of A-fib and take an anticoagulant to treat it. I am at risk for easy bruising and prolonged bleeding with interventions that include Provide medications as ordered.<BR/>5. <BR/>Focus: I have DX of Depression and at risk for adverse reaction side effect with interventions that include Provide medications as ordered.<BR/>6. <BR/>Focus: I have a DX of Hypertension and at risk for hyper/hypotensive (high/low blood pressure) episodes, medication side effects with interventions that include Provide medications as ordered.<BR/>7. <BR/>Focus: At risk for GI upset due to DX of GERD with interventions that include Provide medications as ordered.<BR/>Review of Resident #2's Active order summary report dated 01/08/2025 revealed: <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2<BR/>Toprol XL 50mg Give 1 tablet by mouth one time a day for Afib Hold for SBP <110, HR<60 ***DO NOT CRUSH MEDICATION***<BR/>Cholecalciferol 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for <BR/>constipation<BR/>Potassium Chloride 20meq Give 1 tablet by mouth two times a day for hypokalemia (low potassium in the blood)<BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR <60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD (reflux of liquified stomach contents into the throat) ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Record review of Medication Admin Audit Report for Resident # 2 for the month of January 2025 revealed late, and missing doses as follows:<BR/>1. <BR/>Jardiance 10mg Give 1 tablet by mouth one time a day for DM2.<BR/>Due 01/01/2025 06:30(AM) administered at 10:26(AM)<BR/>Due 01/02/2025 06:30(AM) administered at 08:20(AM)<BR/>Due 01/03/2025 06:30(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 06:30(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 06:30(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 06:30(AM) administered at 11:29(AM)<BR/>Due 01/08/2025 06:30(AM) administered at 08:42(AM)<BR/>2. <BR/>Toprol XL tab Extended Release 24-hour 50mg Give 1 tablet by mouth one time a day for A-fib Hold for SBP 110, HR 60 **DO NOT CRUSH MEDICATION**<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:30(AM)<BR/>3. <BR/>Cholecalciferol Tab 125mcg Give 1 tablet by mouth one time a day for supplement<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM) <BR/>4. <BR/>Vitamin C 500mg Give 1 tablet by mouth two times a day for wound healing<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/01/2025 17:00(PM) administered at 18:29(06:29PM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>5. <BR/>Senna-Docusate Sodium 8.6-50mg Give 1 tablet by mouth two times a day for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>6. <BR/>Torsemide 20mg Give 1 tablet by mouth one time a day for fluid retention<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>7. <BR/>Citalopram 20mg Give 1 tablet by mouth one time a day for depression<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>8. <BR/>Lactulose 10Gm/15ml Give 30ml by mouth two times a day for constipation. Hold for loose stools.<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>9. <BR/>Ferrous Sulfate 325mg Give 1 tablet by mouth one time a day for iron deficiency anemia. Monitor for constipation<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>10. <BR/>Potassium Chloride 20meqGive 1 tablet by mouth two times a day for hypokalemia<BR/>Due 01/01/2025 09:00(AM) administered at 10:26(AM)<BR/>Due 01/03/2025 09:00(AM) administered at 11:11(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>11. <BR/>Metformin 1000mg Give 1 tablet by mouth two times a day for DM2<BR/>Due 01/03/2025 09:00(AM) administered at 11:12(AM)<BR/>Due 01/05/2025 09:00(AM) administered at 10:19(AM)<BR/>Due 01/06/2025 09:00(AM) administered at 11:27(AM)<BR/>Due 01/07/2025 09:00(AM) administered at 11:29(AM)<BR/>12. <BR/>Armodafinil 150mg Give 1 tablet by mouth one time a day for excessive daytime sleepiness<BR/>Due 01/04/2025 at 08:00AM missed dose<BR/>Due 01/05/2025 at 08:00AM missed dose<BR/>13. <BR/>Diltiazem ER 180mg Give 1 capsule by mouth at bedtime for high blood pressure. Hold for BP<110, HR<60 ***DO NOT CRUSH OR OPEN THIS MEDICATION***<BR/>Due 01/03/2025 21:00(09:00PM) administered at 22:32(10:32PM)<BR/>14. <BR/>Omeprazole Delayed Release 20mg Give 1 capsule by mouth two times a day for GERD ***DO NOT CRUSH OR OPEN MEDICATION*** give 30 to 60 min before bkfst & HS<BR/>Due 01/06/205 at 05:30AM missed dose<BR/>Interview on 01/08/2025 at 02:30 PM with the NP revealed she has received complaints from some residents in the past related to late medications. When a resident has brought up any concerns to her, she relayed it to the nurse in charge of the resident at that time. The NP stated to her knowledge there has not been any adverse outcomes at this time due to late or missing medications. She stated a negative impact on residents for missing or late medications depended on the medication in question. There could be a change in vital signs and lab work or even a decline in condition.<BR/>Interview on 01/08/2025 at 03:26 PM with the DON revealed his expectations for medication administration was medications are to be given within an hour before to an hour after the medication due time. He stated there was a common issue with the internet going down and the medication aide's have gone back to sign off on medications they gave while the internet was down. The DON stated the times may not be accurate. He stated they contacted the internet company, but the issue has not been resolved. He stated the internet was down for sometimes 30 minutes or more and sometimes it was only a few minutes.<BR/>Interview on 01/08/2025 at 04:25 PM with the ADM revealed his expectations for medication administration was for staff to do everything possible to follow guidelines in the policy. She stated, but I'm sure as we all understand, there are times and circumstances that affect our ability to do that. She stated that the impact to the resident for late or missing medications all depending on the medication and the patient.<BR/>Facility undated policy titled Administering Oral Medications revealed no specific information in relation medication timing
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for three (Resident #1, Resident #4, and Resident #5) of four residents, in that:<BR/>The facility failed to use dishes and silverware for Resident #1, Resident #4, and Resident #5, instead using disposable plasticware and Styrofoam. <BR/>This failure placed residents at risk of living in an undignified and unhomelike environment leading to a risk loss of self-worth and a decreased quality of life.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including unspecified dementia, unspecified protein-calorie malnutrition, age-related physical debility, and adult failure to thrive.<BR/>Review of Resident #1's quarterly MDS assessment, dated 03/27/23, reflected a BIMS of 11, indicating a moderate cognitive impairment.<BR/>Review of Resident #1's quarterly care plan, revised 03/27/23, reflected she was at risk for impaired skin integrity with an intervention of encouraging adequate food/fluid intake.<BR/>During an observation and interview on 04/18/23 at 8:50 AM, Resident #1 was attempting to cut a piece of breakfast sausage on a Styrofoam plate with a plastic fork and knife. She stated it was not right that they were served meals on Styrofoam all of the time. She said she did not like it at all and never used Styrofoam when she was at home. <BR/>Review of Resident #4's undated face sheet reflected a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses including paraplegia (paralysis that affects the ability to move the lower half of the body), traumatic brain injury, and type II diabetes.<BR/>Review of Resident #4's quarterly MDS assessment, dated 02/24/23, reflected a BIMS of 15, indicating no cognitive impairment.<BR/>Review of Resident #4's quarterly care plan, revised 02/24/23, reflected he had an ADL self-care performance deficit with an intervention of being able to eat meals on his own and at times, required tray set up.<BR/>During an observation and interview on 04/18/23 at 8:43 AM, Resident #4 was just finishing up his breakfast that was served on a Styrofoam plate. He stated they were not served meals on Styrofoam all of the time and was not sure why they occasionally were. He stated it annoyed him, but as the Resident Council President, he heard a lot of grumblings about it from the other residents, and believed they were even more upset by it than he was. <BR/>Review of Resident #5's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including muscle wasting and atrophy, major depressive disorder, and osteoarthritis (inflammation of joints).<BR/>Review of Resident #5's quarterly MDS assessment, dated 03/30/23, reflected a BIMS of 15, indicating no cognitive impairment. <BR/>Review of Resident #5's quarterly care plan, revised 03/30/23, reflected she had an ADL self-care performance deficit with an intervention of requiring supervision assistance by (1) staff to eat.<BR/>During an interview on 04/18/23 at 9:28 AM, Resident #5 was in her room. She stated she had already finished her breakfast. She stated her breakfast was not served on Styrofoam that morning, but meals were served with it (and plastic cutlery) a lot of the time, especially at night and on weekends. She stated it was ridiculous and made her feel like an idiot.<BR/>During an interview on 04/18/23 at 1:11 PM, the DM stated she had only been working at the facility for a couple of weeks. She stated they rarely utilized Styrofoam/plasticware, but they sometimes had to because they only had the exact number of dishes per resident. She stated that morning (04/18/23), they had to utilize Styrofoam/plasticware for about 15 meal trays because not all of the dirty dinner trays had been returned to the kitchen from the night before. She stated they did not have time to get them sanitized before the breakfast meal. She stated dishes/silverware had been ordered and she had been thinking about going (local store) to purchase some in the meantime.<BR/>During an interview on 04/18/23 at 1:25 PM, the DON stated she had seen Styrofoam/plasticware being utilized a few times, but not a lot. She stated she was not sure why it had been used. She stated she could understand why the residents would not like it as she did not like them herself. She stated the residents should be served their meals on glass plates and bowls with silverware.<BR/>During an interview on 04/18/23 at 1:55 PM, the AD stated she had only been working at the facility for about two. She stated she was unable to locate the resident council minutes from January or February of 2023. She stated she had not paid attention during mealtimes and was not sure if Styrofoam was being utilized to serve residents their food.<BR/>Review of the Resident Council Minutes, March of 2023, reflected no grievances concerning the use of Styrofoam. A request was made for the minutes from January and February of 2023, but they were not provided prior to exit.<BR/>Review of the facility's undated Resident Rights policy reflected the following:<BR/>Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to:<BR/>a. <BR/>A dignified existence
Ensure each resident receives an accurate assessment.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure assessments accurately reflected the resident's status for 3 of 3 residents (Resident #48, Resident #68, and Resident #93) reviewed for accuracy of assessments. 1. The facility failed to ensure Resident #48's admission MDS, dated [DATE], accurately reflected his smoking status.2. The facility failed to ensure Resident #68's quarterly MDS, dated [DATE], accurately reflected her smoking status. 3. The facility failed to ensure Resident #93's quarterly MDS, dated [DATE], accurately reflected her smoking status. These failures could place residents at risk of inadequate supervision due to an inaccurate assessment for smoking status. Findings include: 1. Record review of Resident #48's face sheet, dated 08/20/2025, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #48 had a diagnosis which included hemiplegia (paralysis and weakness on one side of the body that can affect the arms, legs, and facial muscles). Record review of Resident #48's admission MDS, dated [DATE], revealed Resident #48 had a BIMS of 14, which indicated intact cognitive response. The MDS also revealed current tobacco use was not checked. Record review of Resident #48's care plan, dated 8/14/2025, revealed Resident #48 was a smoker. The goal in place was the resident will not suffer injury from unsafe smoking practices through the review. Interventions were instructing resident about smoking risks and hazards and about smoking cessation aids that were available. Instruct resident about the facility policy on smoking: locations, times, safety concerns. Smoking assessment per facility Policy. Record review of Resident #48's Smoking Assessment, dated 8/15/2025, revealed Resident #48 required partial physical assistance with mobility and supervision during smoke break. 2. Record review of Resident #68's face sheet, dated 08/19/2025, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #68 had diagnoses which included cerebral infraction (stroke), major depressive disorder (mental health disorder characterized by persistent depressed mood), lack of coordination, viral hepatitis C (a bloodborne virus that causes liver inflammation), Parkinson's disease (a progressive disorder that affects the nervous system), anxiety (feeling of uneasiness or worry), muscle weakness and morbid obesity. Record review of Resident #68's quarterly MDS, dated [DATE], revealed Resident #68 had a BIMS of 15, which indicated intact cognitive response. The MDS also revealed current tobacco use was not on the MDS. Record review of Resident #68's care plan, dated 07/29/2025, revealed Resident #68 did not have her smoking status on the care plan. Record review of Resident #68's Smoking Assessment, dated 06/02/2025, revealed Resident #68 required supervision and one-on-one assistance. The resident needed to be supervised due to contractions. 3. Record review of Resident #93's face sheet, dated 08/20/2025, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #93 had diagnoses which included lack of coordination, anemia (not enough healthy red blood cells), Schizophrenia (mental disorder that affects a person's ability to think, feel and behave clearly), bipolar (extreme mood swings), anxiety (feeling of uneasiness or worry), depressive disorder (mental health disorder characterized by persistent depressed mood), hypertension (high blood pressure), insomnia (difficulty sleeping), muscle wasting, muscle weakness, and lack of coordination. Record review of Resident #93's admission MDS, dated [DATE], revealed Resident #93 had a BIMS of 15, which included intact cognitive response. The MDS also revealed current tobacco use was not checked on the MDS. Record review of Resident #93's care plan, dated 08/14/2025, revealed Resident #93 did not have her smoking status on the care plan. Record review of Resident #93's Smoking Assessment, dated 08/17/2025, revealed Resident #93 required supervision when smoking. The resident could light her own cigarette, but the facility would follow policy and have the resident supervised. During an interview with the MDSN on 08/21/2025 at 2:02 p.m., revealed she was trained on the MDS but not at the facility. She said the IDT was responsible for the MDS, but she completed most of the MDS's. She said information that was on the MDS were assessments, pain, and data collection from a resident's medical records. She said the MDS should be updated when there was a significate change, or a regulatory requirement. She said she had fourteen days from admission to complete the MDS. She said there was a question on the MDS about the resident's tobacco use and if the resident were a smoker, it would be checked yes. She said if the resident's smoking status were not coded correctly it would not get addressed. She said staff may not know who needs supervision. She said she was never told who smokers were did not answer why she did not know. She said the reason Resident #48, Resident #68, and Resident #93's smoking status was not on the MDS, was because she did not know who the smokers were. She also said she assumed there was not a list available or a clear way of knowing who the smokers were. During an interview with the SW on 08/21/2025 at 2:38 p.m., revealed she had not had any formal training on MDS's or care plans. She said she did not have anything to do with the MDS. Said then said she entered behavior notes and she did sections B, C, D, E and Q (section B covered hearing, vision and speech, section C covered cognitive patterns, section D covered mood, section E covered behavior and Q covered participation in assessment and goal setting). She said every department would have a part on the MDS and care plan. She also said she did not put the smoking status on the MDS. She said the MDS would make a list of things that needed to be done on the MDS, or care plan and staff would go through it daily. She said if a resident did not have their smoking status on the MDS the resident may not get the proper supervision. She said she did not know why Resident #48, Resident #68, and Resident #93's smoking status was not on the MDS. During an interview with the ADM on 08/21/2025 at 3:44 p.m., revealed she had not been trained on MDS's. She said the MDS nurse was responsible for doing the MDS. She said the resident's current smoking status was to be on the MDS. She said if the resident's smoking status were not on the MDS the information would be inaccurate and staff would not know the resident was a smoker. She said staff would not know if the resident needed an apron or supervision. She said she did not know why Resident #48, Resident #68, and Resident #93's smoking status was not on the MDS. During an interview with the ADM on 08/20/2025 at 4:17p.m., the MDS Policy and Accuracy of Assessments Policy was requested from the ADM and was not received on exit. Record review of the Smoking Residents provided on 08/19/2025 revealed that Resident #48, Resident #68, and Resident #93 were all smokers. Record review of the Smoking Residents list provided on 08/19/2025 revealed Resident #48, Resident #68, and Resident #93 were all smokers.
PASARR screening for Mental disorders or Intellectual Disabilities
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure a new resident was not admitted with mental illness unless the state mental health authority determined, based on independent physical and mental evaluation performed by a person or entity other than the State mental health authority, prior to admission for 1 of 12 residents (Resident #17) reviewed for PASRR services. The facility failed to ensure a PASRR screening was completed for Resident #17. This deficient practice could place residents at risk for not obtaining the services needed to treat their mental health diagnoses.The findings include: Record review of Resident #17's admission sheet, dated 08/19/2025, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had diagnoses which included cystitis without hematuria (inflammation of the bladder), somatization disorder (tendency to experience and express psychological distress as physical symptoms), fusion of the spine (surgical procedure that connect two or more parts in the spine), muscle weakness, congenital malformation of nervous system (birth defect that affects the structure and development of the brain and spinal cord), lack of coordination, anxiety disorder (feeling of uneasiness or worry) and hypertension (high blood pressure). Record review of Resident #17's admission MDS assessment, dated 06/23/2025, revealed Resident #17 had a BIMS score of 13, which indicated intact cognitive response. Resident #17's mood indicators were present which included little interest or pleasure in doing things, feeling down, depressed, or hopeless. The MDS also documented somatization disorder (tendency to experience and express psychological distress as physical symptoms), and anxiety disorder (feeling of uneasiness or worry) as active diagnoses. Record review of Resident #17's care plan, dated on 07/01/2025, noted the resident used an anti-anxiety medication r/t anxiety. The goal was Resident #17 would be free from discomfort or adverse reactions related to anti-anxiety therapy. The interventions were Administer anti-anxiety medications as ordered by physician. Monitor for side effects and effectiveness every shift. Monitor/document/report PRN any adverse reactions to anti-anxiety therapy: drowsiness, lack of energy, clumsiness, slow reflexes, slurred speech, confusion and disorientation, depression, dizziness, lightheadedness, impaired thinking and judgment, memory loss, forgetfulness, nausea, stomach upset, blurred or double vision. Unexpected side effects: Mania, hostility, rage, aggressive or impulsive behavior, hallucination. Record review revealed Resident #17 did not have a PASRR completed. During an interview with Resident #17 on 08/21/2025 at 11:02 a.m., Resident #17 said she was diagnosed with her mental disorders when she was [AGE] years old. She said she was taking anxiety medication. She said the only other service she was getting for her mental illness was seeing the psychiatrist. She said she did not know if there were other services she might want. During an interview with Marketing on 08/21/2025 at 11:30 p.m. revealed she had not been completely trained on PASRR. She said she was responsible for making sure the resident had a PASRR when they entered the facility. She said the only training she got on PASRR was the PASRR needed to be filled out. She said she could not answer the question of the process, or referrals. She also said she did not know when the PASRR should be done. She said all she knew was the resident needed a PASRR when the resident admitted to the facility for skilled. She said she did not know she needed a PASRR for long term care. She said she was confused on that part. She said she did not know what to do if a resident had a positive PASRR. She said her job was to go out and educate the community about the facility's services. She said when a referral came in, she would send an email the nursing team with the resident's clinical records. She said she did not know what could happen to the residents if they did not have a PASRR. She said she did not know why Resident #17 did not have the PASRR on admission. During an interview with the SW on 08/21/2025 at 2:38 p.m. revealed she had not been trained on PASRR. She also said she did not have anything to do with the PASRR's. During an interview with the MDSN on 08/21/2025 at 2:20 p.m. revealed she was trained on PASRR. She said she did not know what the policy was for PASRR. She said she knew she must have a PASRR before a resident was admitted . She also said if the resident was coming from the community a PASRR needed to be done prior to admission. She said marketing was responsible for ensuring each resident had a PASRR prior to admission. She also said she would ask for the PASRR level one to see if the resident had a qualifying diagnosis. She said if the resident had a qualifying diagnosis, she would submit to the portal so the mental health case worker could come do an assessment on the resident. She said the purpose of the PASRR was to make sure the resident got the services they required and were in the least restrictive environment. She said the facility would have an IDT meeting if the resident had a positive PASRR. She said in the IDT meeting it would discuss the services for the resident and did the referral for the services the resident wanted. She said if the PASRR was not done the facility could not bill Medicaid. She said she monitored the PASRRs on admission and looked at all referrals when she did an admission, and the resident had a qualifying diagnosis, she would do another PASRR. Said she did not know who ensured competency. She said she did not know why Resident #17 did not have a PASRR at admission. During an interview with the ADM on 08/21/2025 at 11:40 a.m., revealed she was trained on PASRR. She said the SW was responsible for doing PASRRs. She also said the SW was responsible for ensuring all residents had a PASRR. She said she did not have a policy for PASRR. She said the facility would get the PASRR for the resident from the hospital and if the resident were coming from the community, the facility would have the family fill the PASRR out. She said all residents were to have a PASRR completed prior to admission into the facility. She said the facility would identify residents with possible MI or ID through the PASRR screening. She said the resident with a qualifying diagnosis should be referred to the PASRR person and a meeting set up with PASRR people. She said the facility did not have anyone who ensured staff competency in PASRR. She said if a resident did not have a PASRR, the facility would not recognize if the resident were positive or not, and the resident could be missing services. She said Resident #17 did not have a PASRR because Marketing did not get the PASRR on admission. During an interview with the ADM on 08/21/2025 at 9:21am the ADM said the facility did not have a PASRR policy. Record review of, undated, Form 1012 Policy and Procedure with Instructions revealed the following: Purpose: Form 1012 assists nursing facilities (NF) in determining whether a resident with a negative Preadmission Screening and Resident Review (PASRR) Level I Screening form submitted into the Long-Term Care (LTC) Portal, needs further evaluation for Mental Illness (Ml). This form is used to determine whether the individual has a primary dementia diagnosis or if the individual has a mental illness diagnosis. This form also serves as the NF's documentation for the individual's medical record as to why further evaluation was or was not completed. Only a physician, which includes a psychiatrist, can complete Section D this form. A Nurse Practitioner or Physician's Assistant cannot complete Section D. Procedure When to Prepare The NF completes Form 1012 following: A determination that a resident with a negative PASRR level 1 screening form submitted into the LTC Portal needs further evaluation for Ml. An individual's diagnosis is changed. The PL 1 on file remains negative. The resident does not need a new PL 1 or further evaluation at this time. A new PL 1 is needed at this time. A full PASRR Evaluation will be conducted after the NF submits a new positive PL 1. After form submission on the LTC Online Portal, include the date of submission and the positive PL 1 document locator number (DLN) on this form. The NF staff completing Form 1012 will complete this section with their name, title, signature, and the date the form was signed. Maintain the completed 1012 form in the individual's medical record.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that met professional standards of quality care for one of three residents (Resident # 29) reviewed for baseline care plans. The facility failed to complete a baseline care plan within 48 hours of admission for Resident #29. This failure could place residents at risk for not receiving care and services to meet their needs. Findings include: Record review of Resident #29's face sheet, dated 08/21/2025, reflected an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #29 had diagnoses which included tracheostomy status ( a resident's condition of having a surgically created opening in their windpipe with a tube inserted to help them breathe), nontraumatic intracerebral hemorrhage, unspecified (bleeding within the brain tissue that is not caused by a physical injury or trauma), and unspecified convulsions (involuntary spasms and contractions). Record review of Resident#29's admission MDS Assessment, dated 08/13/2025, reflected it was in progress. Record review of Resident #29's Baseline Care Plan, dated 08/07/2025, reflected the following sections were not completed: therapy services- physical therapy, occupational therapy, speech therapy, restorative therapy (the comment section under therapy was blank), and social services: social service provided, mental health needs, behavioral concerns, PASARR Level II ( a comprehensive assessment conducted after a positive Level I screening in the Preadmission Screening and Resident Review process) recommendations, social service goals, and depression screening. The section where the resident's preference for being notified of updates to Plan of Care was blank. The signature of the resident and Representative were not obtained for the baseline care plan. Signed by: Treatment Nurse. Interview on 08/21/2025 at 1:30 PM, the Administrator stated she expected the baseline care plan to be completed including the section on therapy and social services. She stated it was important for the staff to know any interventions needed if a resident had behaviors. She stated if a resident had triggers such as using certain words the staff would need to know this to prevent the resident from having anxiety or depression. She stated she expected the baseline care plan to be signed by the resident or family. The administrator stated therapy information needed to be documented on the baseline care plan and if the resident did not need therapy the staff was expected to document this information in the comment section. The Administrator stated the nurse supervisor who received the resident upon admission was responsible to begin the baseline care plan and it was to be completed within 48 hours upon admission date. She stated the DON, or the Treatment Nurse was responsible to review the baseline care plan after completion to ensure accuracy and completion within 48 hours. Interview on 08/21/2025 at 1:59 PM, the MDSN stated the charge nurse was responsible for the new admission and was in charge of completing the baseline care plan. She stated all the baseline care plans were to be completed in its entirety within 48 hours of the resident's admission date. The MDSN stated the social service section needed to be completed especially if a resident had any type of emotional or psychosocial needs the staff needed to be aware of to give care to the resident. She stated if a resident needed to be assessed by therapy the nurse completing the baseline care plan was expected to document this information within 48 hours of the admission date. Interview on 08/21/2025 at 2:24 PM, the Treatment Nurse, RN stated she did assess Resident # 29 upon admission. She stated she completed Resident #29's baseline care plan. She stated the social service section was vital information to provide to the staff. The Treatment Nurse, RN stated if a resident had any type of behaviors and needed special interventions the staff would not know how to care for the resident if the resident exhibited behaviors. She also stated a resident may have PTSD (post-traumatic stress disorder) and the staff would need to know the residents' triggers to prevent any type of anxiety or depression. The Treatment Nurse stated the resident, or family was expected to sign the baseline care plan, and she did not review the baseline care plan with Resident #29's family or with Resident #29. She stated therapy information was expected to be documented on the baseline care plan to ensure the staff knew the resident would need to be assessed by therapy. She stated she did not recall the reason she did an incomplete baseline care plan on Resident #29. The Treatment Nurse stated it was her responsibility or the Director of Nurses responsibility to ensure all the baseline care plans were completed. She stated all baseline care plans were to be completed within 48 hours of the admission date. She stated if a charge nurse completed the baseline care plan, either she or the Director of Nurses would review the baseline care plan to ensure it was completed and accurate within 48 hours. Interview on 08/21/2025 at 2:50 PM, the Director of Nurses stated baseline care plans were to be completed within 48 hours of the resident's admission date. She stated it was the nurse in charge of the resident's responsibility to complete baseline care plan. The Director of Nurses stated it was reviewed by her or the treatment nurse once the baseline care plan was completed within 48 hours. She stated if a resident's social section and therapy section were not completed, there was a potential a resident may be depressed or have emotional issues. She stated the therapy section and social service section of the baseline care plan was pertinent information to ensure residents received the correct therapy and met their psychosocial needs. She stated if a resident had PTSD, their triggers would need to be added to the baseline care plan. Record review of facility's Baseline Care Plan Policy, dated 12/2016, reflected A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission. The Interdisciplinary Team will review the healthcare practitioner's orders (dietary needs, medications, routine treatments) and implement a baseline care plan to meet the resident's immediate care needs including but not limited to:a. Initial goals based on admission orders.b. Physician orders.c. Dietary orders.d. Therapy services.e. Social Services; andf. PASARR recommendations, if applicable. The baseline care plan will be used until the staff can conduct the comprehensive assessment and develop and interdisciplinary person-centered care plan.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the residents rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 8 of 16 (Resident #7, Resident #10, Resident #17, Resident #21 Resident #31, Resident #65, Resident #68 and Resident #86) reviewed for care plans. 1. The facility failed to ensure Resident #7's comprehensive care plan was updated after the code status was changed from full code to DNR on [DATE]. 2. The facility failed to ensure Resident # 10, Resident #17 and Resident #21's comprehensive care plan was updated with Resident #10, Resident #17, and Resident #21's in room activity needs. 3. The facility failed to ensure Resident #31's comprehensive care plan was updated with Resident #31's advance directive when the care plan was completed on [DATE].4. The facility failed to ensure Resident #65 and Resident #86's comprehensive care plan was updated to include contact isolation.5. The facility failed to ensure Resident #68's comprehensive care plan was updated with her smoking status when the care plan was completed on [DATE]. This deficient practice could place residents at risk of not being provided with the necessary care or services and the implementation of personalized plan of care developed to address their specific needs. The findings include: 1. Record review of Resident #7's face sheet, dated [DATE], revealed an [AGE] year-old male who was admitted to the facility on [DATE]. Resident #7 had diagnoses which included hemiplegia and hemiparesis following cerebral infraction affecting right dominant side (paralysis and weakness on right side after stroke), muscle weakness, dysphagia oropharyngeal phase (inability to empty from the throat to the esophagus), lack of coordination, adjustment disorder, hypertensive heart disease without heart failure (damage to heart due to chronic high blood pressure), repeated falls, cerebral infraction (long term effects of a stroke), and protein-calorie malnutrition (inadequate intake of both protein and calories). Record review of Resident #7's quarterly MDS, dated [DATE], revealed Resident #7 had a BIMS of 08, which indicated moderate impairment. The MDS did not document Resident #7's code status. Record review of Resident #7's care plan, dated [DATE], revealed Resident #7 was a full code. The Goal was Resident #7 would be provided with necessary resuscitative measures. Interventions were to advise MD, RP & family of any changes in condition per facility policy. Educate and discuss with resident/family about Full Code status versus OOHDNR code status on an annual basis or as needed. Review Advanced Directives with resident/family annually, upon change in condition andas needed. Record review of Resident #7's Advance Directive Order, dated [DATE], revealed Resident #7 was a DNR. Record review of Resident #7's OOHDNR, dated [DATE], had all the required signatures (doctor signature, RP signature and witness signatures). 2. Record review of Resident #10's face sheet, dated [DATE], reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident#10 had a diagnosis which included depression (when a person experiences a persistent sad mood), cognitive communication deficit (communication skills that results from impaired memory, attention, reasoning, and problem-solving which are necessary for effective communication), and generalized anxiety disorder (excessive, persistent, and unrealistic worry about everyday things). Record review of Resident#10's admission MDS Assessment, dated [DATE], reflected Resident #10 had a BIMS score of 15, which indicated her cognition was intact. The following activities were very important to Resident #10: reading, music, being around animals, keep up with the news, going outside for fresh air and participating in religious practices. Record review of Resident#10's Comprehensive Care Plan, revised on [DATE], did not reflect Resident #10's activity plan. 3. Record review of Resident #17's face sheet, dated [DATE], reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had a diagnosis which included somatization disorder (a mental health condition characterized by excessive focus on physical symptoms, causing significant distress and functional impairment. Intense worry and preoccupation with these symptoms), congenital malformation of nervous system, unspecified (a birth defect affecting the structure or function of the brain, spinal cord, or other parts of the nervous system, but the specific type of malformation is not known), and anxiety disorder ( a mental health condition characterized by excessive and persistent fear, worry or tension that interferes with daily life causing distress). Record review of Resident #17's admission MDS Assessment, dated [DATE], reflected Resident #15 had a BIMS score of 13, which indicated her cognition was intact. The following activities were important to Resident#17: listening to music, being around animals, keep up with the news, go outside when the weather was good and participate in religious services and practices. Record review of Resident #17's Comprehensive Care Plan, dated [DATE], reflected the resident's current activity plan was not documented. 4. Record review of Resident # 21's face sheet, dated [DATE], reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #21 had a diagnoses which included cognitive communication deficit (communication skills that results from impaired memory, attention, reasoning, and problem-solving which are necessary for effective communication), unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety ( it is a group of symptoms that can affect thinking, memory, and reasoning without behaviors), and adult failure to thrive ( a syndrome of general decline in an older adult's physical and functional capabilities, marked by symptoms like weight loss, poor appetite, and decrease in physical activity). Record review of Resident #21's admission MDS Assessment, dated [DATE], reflected Resident #21 had a BIMS score of 15, which indicated her cognition was intact. The following activities were very important to Resident #21: reading, listen to music, being around animals, keep up with the news, going outside to get fresh air when weather permits. Record review of Resident #21's Quarterly MDS Assessment, dated [DATE], reflected Resident #21 had a BIMS score of 11, which indicated her cognition was moderately impaired. Record review of Resident #21's Comprehensive Care Plan, dated [DATE], reflected Resident #21 did not have an activity care plan. 5. Record review of Resident #31's face sheet, dated [DATE], revealed an [AGE] year-old male who was admitted to the facility on [DATE]. Resident #31 had diagnoses which included muscle weakness, neurocognitive disorder with Lewy bodies (type of progressive dementia that leads to a decline in thinking, reasoning, and independent function), vascular dementia (lack of blood that carries oxygen and nutrients to a part of the brain), anxiety (feeling of uneasiness or worry), hypertensive heart disease without heart failure (damage to heart due to chronic high blood pressure), hyperlipidemia (high cholesterol), fall and anemia (not enough healthy red blood cells). Record review of Resident #31's quarterly MDS, dated [DATE], revealed Resident #31 had a BIMS of 12, which indicated moderate impairment. The MDS also did not have Resident #31's code status. Record review of Resident #31's care plan, dated [DATE], revealed Resident #31 did not have a code status documented on his care plan. Record review of Resident #31's Advance Directive Order, dated [DATE], revealed Resident #31 was a DNR. Record review of Resident #31's OOHDNR, dated [DATE], had all the required signatures (doctor signature, RP signature and witness signatures). 6. Record review of Resident #65's face sheet, dated on [DATE], reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #65 had diagnoses which included local infection of the skin and subcutaneous tissue, unspecified (a bacterial or fungal infection affecting a specific, limited area of the outer skin layers and the tissue beneath it), non-pressure chronic ulcer of skin of other sites limited to breakdown of skin (an open ,non-healing sore on the skin, not caused by prolonged pressure), and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (hemiplegia refers to paralysis- complete inability to move and hemiparesis - weakness). Record review of Resident # 65's admission MDS Assessment, dated [DATE], reflected Resident #65 had a BIMS score of 10, which indicated her cognition was moderately impaired. Resident #65 had stage 4 pressure ulcer. Record review of Resident #65's Comprehensive Care Plan, dated [DATE], reflected Resident #65 had stage 4 pressure ulcer to sacrum. The pressure ulcer was present upon admission. The care plan did not reflect Resident #65 required contact precautions. 7. Record review of Resident #68's face sheet, dated [DATE], revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #68 had diagnoses which included cerebral infraction (stroke), major depressive disorder (mental health disorder characterized by persistent depressed mood), lack of coordination, viral hepatitis C (a bloodborne virus that causes liver inflammation), Parkinson's disease (a progressive disorder that affects the nervous system), anxiety (feeling of uneasiness or worry), muscle weakness and morbid obesity. Record review of Resident #68's quarterly MDS, dated [DATE], revealed Resident #68 had a BIMS of 15, which indicated intact cognitive response. The MDS also revealed current tobacco use was not on the MDS. Record review of Resident #68's care plan, dated [DATE], revealed Resident #68 did not have her smoking status on the care plan. Record review of Resident #68's Smoking Assessment, dated [DATE], revealed Resident #68 required supervision and one-on-one assistance. The resident needed to be supervised due to contractions. 8. Record review of Resident # 86's face sheet, dated on [DATE], reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #86 diagnoses which included infection following a procedure, superficial incision surgical site, subsequent encounter (a bacterial or other microorganism infection that develops in the top layers of skin at a surgical wound site, rather than a deep one, for a resident receiving later follow-up medical care for the infection), methicillin resistant staphylococcus aureus infection, unspecified site (a common bacteria enter the body through a cut or wound , causing symptoms like red, painful, swollen areas, possibly with pus. Methicillin resistant- the bacteria has developed a resistance to certain antibiotics which are normally used to kill staph), and chronic pain (a long lasting, continuous, or recurring pain that persists for at least three months, beyond the normal healing time). Record review of Resident #86's Quarterly MDS Assessment, dated [DATE], reflected Resident #86 had a BIMS score of 15, which indicated her cognition was intact. Resident #86 had open lesions and skin tears. She received treatment for skin and ulcer/ injuries (non-surgical dressings and ointments) Record review of Resident #86's Comprehensive Care Plan, dated [DATE], reflected Resident #86 was at risk for skin breakdown and pressure ulcer development due to decreased mobility and obesity. Resident #86 comprehensive care plan did not reflect Resident #86 being on contact isolation. During an interview on [DATE] at 1:00 PM the Activity Director did not respond why Resident #21, Resident#17, and Resident #10's activities plan for the next quarter was not documented on the comprehensive care plan. She did not respond why it was important to have the residents in room activities on their care plan. During an interview on [DATE] at 1:59 PM, the MDSN stated infection control protocol was to be followed especially if someone was on contact isolation. She stated touching anything with contaminated gloves was considered cross contamination. The MDS RN stated any time someone was on contact isolation it was expected to be care planned. She stated she would need to review Resident #86 and Resident # 65's care plan to determine if contact isolation were care planned and she would inform the state surveyor with the information she gathered from their medical records. She said that she was responsible for updating the care plans and the IDT developed the care plan. She never reported any information to the state surveyor prior to exit. During an interview with the MDSN on [DATE] at 2:14 p.m., revealed she was trained on care plans. She said IDT was responsible for doing the care plan. She said the care plan had to be opened by the RN, but she did most of the care plan. She said smoking could be nursing or social services. She said the SW was responsible for doing the advance directives. She said she looked for special medication, diagnosis, and high-risk medication. She said she would also put the family dynamics on the care plan. She said the facility had 7 days to complete the care plan. She said the care plan should be updated when there was a change to the resident's care. She said the care plans were updated as needed or when the MDS was due. She said depending on the issue with the care plan depended on who was responsible. She said a resident's advance directive went on the care plan. She said if a resident changed their advance directive the care plan should be updated immediately. She also said smoking went on the care plan. She said if the advance directive and smoking status were not correct on the care plan the person looking at the care plan would not have the appropriate information. She said she assumed the SW did not update the care plans for Resident #7, Resident #31, and Resident #68. During an interview on [DATE] at 2:24 PM, the Treatment Nurse stated Resident #65, and Resident #86 were on contact isolation. She stated both residents had MRSA but in different areas. She stated she would need to review their medical charts and would give the areas on both residents (Resident #65 and Resident #86) and would report to state surveyor. The Treatment Nurse never reported this information to state surveyor prior to exit. She stated both residents were on contact isolation. The Treatment Nurse stated both residents required for gowns and gloves to be worn when giving care. She stated contact isolation was expected to be care planned. She stated if it was not care planned the staff would not have the information, they needed to know why the residents were on contact isolation. The Treatment Nurse stated if the staff had contaminated gloves on, picked up the call light, and placed it on the bed, the call light may become contaminated. She stated if a staff or family member visited the resident and had an open area on their fingers or hand the person may become contaminated with MRSA. he stated if there was a hole in the clear plastic bag and the staff carried the bag down the hall there was a potential if another resident had an open area on their arm and touched the contaminated gowns/gloves in the plastic bag, the resident may become contaminated with MRSA. She stated she had been in-service on infection control, and she was the infection control preventionist. She did not recall the date of her training. During an interview with the SW on [DATE] at 2:38 p.m., revealed she had not been trained on care plans. She said she did not know what the policy was for the care plans. She said she did not know who was responsible for updating the advance directives and smoking status. She said the code status was in the care plan. She said the resident's smoking status was also in the care plan. She said she was not responsible for put a resident's smoking status in the care plan. She said she did not know who put smoking status on the care plan. She also said if a resident changed their code status she would wait until she got the completed DNR back before she would update the care plan. She said she had two weeks to update the care plan. She said if the code status were not updated a resident who was a DNR could possibly be given CPR. She said she did not know why Resident #7's code status was not updated. She said she did not know why Resident #31's code status was not in the care plan or why Resident #68's smoking status was not in the care plan. During an interview on [DATE] at 2:50 p.m. The Director of Nurses stated anytime residents were on contact isolation this was required to be care planned. She stated anytime a resident had any type of infection the care plan was to reflect all interventions required to heal the infection. The Director of Nurses did not respond to other questions related to why it was important for infection and contact isolation needing to be care planned. During an interview with the ADM on [DATE] at 3:50 p.m., revealed she was trained on care plans. She said the IDT team, MDS nurse, therapy and nursing were responsible for doing the care plan. She said all the resident's information, goals, focus for the resident and the resident's discharge plans were on the care plan. She said the care plan had to be completed in 7 days and were updated quarterly. She said the care plan would also be updated in the event of a significate change. She said she thought nursing was responsible for putting a resident's smoking status on the care plan. She said the SW was responsible for updating the advance directives. She said the advance directives were to be updated immediately. She said if the care plan were not updated or did not have a resident's advance directive it could affect the outcome if something happened to the resident. She said if the smoking status was not on the care plan staff would not be able to identify the resident as a smoker. She said she did not know why Resident #7's advance directive was not updated. She also said she did not know why Resident #31's advance directive was not on the care plan. She said she did not know why Resident #68's smoking status was not on the care plan. During an interview with the DON on [DATE] at 4:17p.m., revealed she had not been trained on care plans. She said she was knowledgeable from working in PCC and knew how to do the care plans. She said the RN opened the care plan, the MDS followed up and the DON reviewed the care plan. She said the care plan had the resident's skin integrity, medication, if the resident refused medication, any chronic conditions, advance directives, and infections. She said she did not know how long the facility had to complete the care plan. She said the care plan was updated quarterly or as soon as a significate change happened. She said advance directives and smoking status went on the care plan. She said if a resident went from a full code to DNR the facility had to do a document and uploaded it. She said then the code status needed to be changed in the care plan. She said if an advance directive was not correct on the care plan, staff may do CPR on a resident who should not be getting CPR. She said if the smoking status were not on the care plan there was a possibility the resident would not be monitored or a new issue with smoking identified. She said she did not know why Resident #7's advance directive was not updated. She also said she did not know why Resident #31's advance directive was not on the care plan. She said she did not know why Resident #68's smoking status was not on the care plan. Record review of the facility's, undated, Care Plans, Comprehensive Person-Centered Policy reflected a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. The comprehensive, person-centered care plan includes measurable objectives and timeframes; describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Record review of the facility's, undated, Advance Directives Policy reflected the plan of care for each resident will be consistent with his or her documented treatment preferences and/or advance directive. The Interdisciplinary Team will conduct ongoing review of the resident's decision-making capacity and communicate significant changes to the resident's legal representative. Such changes will be documented in the care plan and medical record. The Interdisciplinary Team will review annually with the resident his or her advance directives to ensure that such directives are still the wishes of the resident. Such reviews will be made during the annual assessment process and recorded on the resident assessment instrument (MDS). Changes or revocations of a directive must be submitted in writing to the Administrator. The Administrator may require new documents if changes are extensive. The Care Plan Team will be informed of such changes and/or revocations so that appropriate changes can be made in the resident assessment (MDS) and care plan. The Director of Nursing Services or designee will notify the Attending Physician of advance directives so that appropriate orders can be documented in the resident's medical record and plan of care. The Attending Physician will not be required to write orders for which he or she has an ethical or conscientious objection. Record review of the facility's Activity Director Job Description, dated [DATE], reflected this person provides for an ongoing program of activities designed to meet, following the comprehensive assessment, the interests, and the physical, mental, and psycho-social well-being of each resident. Contribute to facility efforts to maintain and/or improve quality of care through participation in care plan meetings. Assess resident needs and develop resident activities goals for the written care plan. Signed by: Activity Director on [DATE].
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review, the facility failed to develop and implement a comprehensive person-centered care plan 7 days after each comprehensive assessment and no more than 21 days after admission for 2 of 5 residents (Residents #1 and Resident #2) reviewed for care plan revision and timing. 1. The facility failed to updated Resident #1's care plan to reflect Resident #1's foley catheter was removed in 2023. 2. The facility failed to implement a comprehensive care plan for Resident #2. This failure placed residents at risk of not receiving the appropriate care and services to maintain the highest practical well-being. Findings include: Review of Resident #1 face sheet reflected an [AGE] year-old man admitted on [DATE] with diagnoses of unspecified dementia (group of symptoms affecting memory, thinking, and social abilities), depression (mood disorder that causes persistent feelings of sadness and loss of interest in activities), dysphagia (difficulty swallowing), and type 2 diabetes (chronic condition where the body doesn't properly use insulin to regulate blood sugar). Review of Resident #1's care plan dated 09/27/2023 reflected Resident #1 had an indwelling foley catheter. Goal included catheter would be removed, when possible, over next 90 days with target date of 11/25/2025. Further review of care plan dated 09/26/2023 reflected Resident #1 was a new admission to SNF with goal to adjust to facility with target date of 11/25/2025. Review reflected Resident #1 had impaired cognitive function and required 1:1 staff assistance with toileting and hygiene. Review of Resident #1's orders reflected an order for catheter care every shift was discontinued on 10/02/2023. Review of Resident #1's NP progress note dated 10/05/2023 reflected foley catheter was discontinued. Review of Resident #1's quarterly MDS dated [DATE] reflected Resident #1's BIMS was not conducted as he was rarely or never understood. Review of MDS section H reflected none of the above was selected for bowel and bladder appliances. Indwelling catheter was not selected. Review of Resident #1's orders reflected an order for catheter care every shift was discontinued on 10/02/2023. Review of Resident #1's NP progress note dated 10/05/2023 reflected foley catheter was discontinued. Observation and attempted interview on 08/04/2025 at 11:16 AM revealed Resident #1 sat in the dining room with no foley bag observed on his wheelchair or leg. Resident #1 was unable to answer questions and mumbled as residents approached him. Review of Resident #2's face sheet reflected a [AGE] year-old man admitted on [DATE] with diagnoses of nontraumatic intracerebral hemorrhage in brain stem (stroke where bleeding occurs within the brain stem), malignant neoplasm of prostate (prostate cancer), alcoholic cirrhosis of liver (breakdown of the liver due to alcohol use) and type 2 diabetes (chronic condition where the body does not properly use insulin to regulate blood sugar). Review of Resident #2 quarterly MDS dated [DATE] reflected a BIMS score of 11 which indicated a moderate cognitive impairment. Review of Resident #2's baseline care plan reflected a date of 05/24/2025. Review reflected Resident #2 was always incontinent of bowel and bladder. Review of Resident #2's chart on 08/05/2025 reflected he had no comprehensive care plan created. Resident #2 comprehensive care plan should have been created 21 days after admission on [DATE]. During an interview on 08/05/2025 at 3:01 PM, LVN A stated that cares are generated by an RN and include any devices a resident had and had information to care for the resident. During an interview on 08/05/2025 at 3:28 PM, the DON stated that for the comprehensive care plan, each discipline completed their section and stated that wounds were care planned by the wound nurse, antibiotics by the MDS coordinator and room information by the social worker. The DON stated that the MDS coordinator was responsible to start the comprehensive care plan. The DON stated that she expected every resident to have a care plan in place. The DON stated that the importance of the care plan was to monitor any changes and the resident's condition. The DON stated it showed the residents' baseline at admission and evaluates their status quarterly. The DON stated the care plan was updated quarterly. The DON stated that she did not think there was a definitive person that audited that care plans were updated or completed behind the MDS coordinator, but the DON reviewed care plans sporadically. During an interview at 08/05/2025 at 5:17 PM, LVN B stated that a care plan included general needs of the resident, behaviors, ADL needs and bowel and bladder information. LVN B stated that a care plan has the residents needs to be cared for. During observation and interview on 08/05/2025 at 3:47 PM, the MDS coordinator stated that her role for the comprehensive care plan was to open up or create the care plan if the resident was a new admission. The MDS coordinator stated that she updated the care plan with triggers from the MDS. The MDS coordinator stated that the care plan was also a working document and can be updated as things come up such as dietary changes or behaviors. The MDS coordinator stated that at the latest the care plan had to be completed 21 days after admission but could be completed sooner. The MDS coordinator stated that the importance of the care plan was that it was based on assessment and discovered potential problems, situation or things that needed to be addressed. The MDS coordinator was observed viewing Resident #2's care plan and stated there was no care plan in place and was blank. The MDS coordinator stated she was not in the role at that time and started at the facility on 07/07/2025 and had not reviewed all of the care plans. During an interview on 08/05/2025 at 5:22 PM, the ADM stated the purpose of the care plan was to create a plan of care for the resident upon admission through discharge. The ADM stated she expected the comprehensive care plan to be completed within 21 days of admission. The ADM stated that the care plan was updated every 90 days. The ADM stated she expected the catheter or treatment to be discontinued on the care plan when it occurred. The ADM stated each department was responsible for updating the care plan. The ADM stated there was not any process in place to follow up that care plans were updated behind the MDS coordinator, but there was an audit being completed and all care plans were being reviewed. Review of the facility policy titled Care Plans, Comprehensive Person-Centered with revision date of December 2016, reflected the comprehensive person-centered care plan was completed within seven days of the completion of the comprehensive assessment. The policy reflected that the IDT should review and update the care plan where there has been a significant change in the resident's condition.
Provide care and assistance to perform activities of daily living for any resident who is unable.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain personal hygiene for three (Resident #1, Resident #2, and Resident #3) out of five residents reviewed for ADLs, in that:<BR/>The facility failed to provide showers to Resident #1, Resident #2, and Resident #3 in compliance with their shower schedules.<BR/>This deficient practice placed residents at risk of a decline in hygiene, at risk of skin breakdown, and reduced feelings of self-worth.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including morbid obesity, chronic pain syndrome, and muscle weakness.<BR/>Review of Resident #1's MDS assessment, dated 02/01/23, reflected a BIMS of 15, indicating no cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #1's initial care plan, dated 01/18/23, reflected she had an ADL self-care performance deficit related to decreased strength and mobility with no intervention for bathing.<BR/>Review of Resident #1's bathing tasks in her EMR, on 02/11/23, reflected she went eight days without a shower, from 01/31/23 - 02/07/23. There was no documentation that she refused a shower.<BR/>During and observation and interview on 02/07/23 at 10:26 AM, Resident #1 was laying in her bed softly crying. Her hair was matted to the back of her head and her face was greasy. She stated she just wanted to be clean. She stated she had gone at least eight days without a shower, and she felt gross. She stated if she asked for a shower, the aides would respond, it is not your shower day. She stated not receiving regular showers had made her depressed .<BR/>Review of Resident #2's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), osteoarthritis (inflammation of joints), and muscle weakness.<BR/>Review of Resident #2's quarterly care plan, dated 11/09/22, reflected she had an ADL self-care performance deficit related to Parkinson's and fracture of pelvis and weakness, with an intervention of requiring assistance by one staff with bathing.<BR/>Review of Resident #2's quarterly MDS assessment, dated 01/31/23, reflected a BIMS of 11, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #2's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/27/23 and 01/30/23 (total dependance) within the last 30 days. There was no documentation that she refused a shower.<BR/>During an observation and interview on 02/11/23 at 10:43 AM, Resident #2 was sitting in her wheelchair in her room. Her hair and face were greasy. She stated she could not remember the last time she was given a shower. She stated the aides always seemed too busy. She stated it made her feel like she was not important .<BR/>Review of Resident #3's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including tremors, unspecified dementia, and muscle weakness.<BR/>Review of Resident #3's initial care, dated 01/12/23, reflected he had an ADL self-care performance deficit related to recent hospital stay with an intervention of requiring one staff physical assistance with bathing.<BR/>Review of Resident #3's admission MDS assessment, dated 01/16/23, reflected a BIMS of 12, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #3's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/13/23 and 02/06/23 (total dependance) within the last 30 days. She refused shower once - on 01/16/23.<BR/>During an observation and interview on 02/11/23 at 12:42 PM, Resident #3 was in her room which had a foul urine odor. Her hair was matted to the back of her head. She stated, while in tears, that she had not received a shower in a long time, and she hated feeling dirty .<BR/>During an interview on 02/11/23 at 12:54 PM, the DON stated it was her expectations that residents were to be showered at least three times a week and as needed. She stated it was a little bit of everybody's responsibility to review the care tracker to ensure showers were getting done. She stated if a resident was not receiving a shower regularly, it could lead to skin breakdown or a fungal rash.<BR/>During an interview on 02/11/23 at 1:13 PM, RN A stated residents should be showered at least three times a week. She stated the expectation was that the nurses wrote down who should be showered that day according to the residents' shower schedule, and the aides would notify them when it had been completed or if a resident had refused.<BR/>During an interview on 02/11/23 at 1:22 PM, CNA B stated the aides knew when it was a resident's shower day because it would pop up on the kiosk (where they document completed resident care tasks). She stated that sometimes it was hard to get all residents showered on their scheduled day because of being short-staffed. She stated she was unaware she was supposed to notify the nurse each shift of who was showered or who refused. She stated if a resident refused a shower, there was an option for refusal in the care tracker.<BR/>During an interview on 02/11/23 at 1:27 PM, the ADM stated it was the nurses' responsibility to ensure showers were getting down by looking in the residents' chart in the care tracker. She stated if a resident refused a shower, her expectation would be for the aide to notify the nurse and for the resident to be asked again later in the day. She stated not receiving showers regularly could lead to a lot of different skin issues. She stated they did not have a policy on ADL care or showers.
Provide activities to meet all resident's needs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed, to provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing activities program to support residents in their choice of activities, both facility sponsored group and individual activities, and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community for three of six residents ( Resident #10, Resident #17, and Resident #21) reviewed for activities. The facility failed to provide Resident # 3, Resident #10, Resident #17, and Resident #21 in room activities during July 2025 and August 1st thru August 22, 2025.This failure could place residents at risk for boredom, depression, and a diminished quality of life.Findings include:Record review of Resident #10's face sheet, dated 08/21/2025, reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #10 had diagnoses which included depression (when a person experiences a persistent sad mood), cognitive communication deficit (communication skills that results from impaired memory, attention, reasoning, and problem-solving which are necessary for effective communication), and generalized anxiety disorder (excessive, persistent, and unrealistic worry about everyday things). Record review of Resident#10's admission MDS Assessment, dated 05/19/2025, reflected Resident #10 had a BIMS score of 15, which indicated her cognition was intact. The following activities were very important to Resident #10: reading, music, being around animals, keep up with the news, going outside for fresh air and participating in religious practices. Record review of Resident#10's Comprehensive Care Plan, revised on 08/28/2025 did not reflect Resident #10's activity plan. Record review of Resident #17's face sheet, dated 08/21/2025, reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had diagnoses which included somatization disorder (a mental health condition characterized by excessive focus on physical symptoms, causing significant distress and functional impairment. Intense worry and preoccupation with these symptoms), congenital malformation of nervous system, unspecified (a birth defect affecting the structure or function of the brain, spinal cord, or other parts of the nervous system, but the specific type of malformation is not known), and anxiety disorder (a mental health condition characterized by excessive and persistent fear, worry or tension that interferes with daily life causing distress). Record review of Resident #17's admission MDS Assessment, dated 06/23/2025, reflected Resident #17 had a BIMS score of 13 which indicated her cognition was intact. The following activities were very important to Resident#17: listening to music, being around animals, keep up with the news, go outside when the weather was good and participate in religious services and practices. Record review of Resident #17's Comprehensive Care Plan, dated 07/01/2025 reflected Resident current activity plan was not documented. Record review of Resident # 21's face sheet, dated 8/21/2025, reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #21 had diagnoses which included cognitive communication deficit (communication skills that results from impaired memory, attention, reasoning, and problem-solving which are necessary for effective communication), unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety (it is a group of symptoms that can affect thinking, memory, and reasoning without behaviors), and adult failure to thrive (a syndrome of general decline in an older adult's physical and functional capabilities, marked by symptoms like weight loss, poor appetite, and decrease in physical activity). Record review of Resident #21's admission MDS Assessment, dated 04/24/2025, reflected Resident #21 had a BIMS score of 15, which indicated her cognition was intact. The following activities were very important to Resident #21: reading, listen to music, being around animals, keep up with the news, going outside to get fresh air when weather permits. Record review of Resident #21's Quarterly MDS Assessment, dated 07/25/2025, reflected Resident #21 had a BIMS score of 11, which indicated her cognition was moderately impaired. Record review of Resident #21's Comprehensive Care Plan, dated 08/08/2025 reflected Resident #21 did not have an activity care plan. Record review of in room activity participation records, dated July 2025 and August 1, 2025, thru August 22, 2025, reflected Resident # 10, Resident #17 and Resident #21 did not receive in room activities. Record review of residents to receive in room activities for the month of July 2025 and August 2025 reflected Resident #10, Resident #17, and Resident #21 names were on the in-room record. During an interview with Resident #17 on 08/19/2025 at 10:27 AM, revealed that she does not get any activities. She said staff do not give her any books, puzzles, or anything else. She said she is bed bound and her roommate does not like to talk so she felt like she was just lying there to die.Interview on 08/21/2025 at 1:00 PM, the Activity Director stated Resident #3 did not receive in room activities from 07/03/2025 thru 08/11/2025. The Activity Director stated she was expected to ensure all residents received activities based on their preferences and their physical abilities. She stated if residents were not coming out of their room, the residents were to be provided in room activities. The Activity Director stated she provided in room activities at least twice a week. She stated there was not an excuse why Resident #10, Resident #17 or Resident #21 did not receive in room visits. The Activity Director stated if a resident was not receiving activities on a consistent basis there was a potential a resident may become bored, depressed, or have a decline in their quality of life. She stated she was responsible for ensuring all residents received their activity needs including in room activities. Interview on 08/21/2025 at 1:30 PM, the Administrator stated she expected in room activities be provided to the residents needing these types of activities. She stated if a resident was not receiving in room activities there was a possibility a resident may become depressed, bored, and isolated. She stated the Activity Director was responsible for all activities in the facility. She stated she was responsible for monitoring the Activity Director. The Administrator stated it was very important for all residents to receive the activities they needed to enhance their overall quality of life. Record review of the facility's Activity Documentation Policy, not dated, reflected the Activity Director shall coordinate and supervise all documentation and be ultimately responsible for all areas of documentation, according to required timeframes and practice guidelines. The following areas are considered documentation responsibilities of the Activity Director and staff and should be completed in a comprehensive and timely manner such as: resident participation records. All documentation is completed in a manner consistent with health care center policy and applicable state and federal laws.Record review of the facility's Activity Director Job Description, dated 01/30/2025, reflected this person provides for an ongoing program of activities designed to meet, following the comprehensive assessment, the interests, and the physical, mental, and psycho-social well-being of each resident. Provide an activities program daily including evenings and weekends. Provide a plan of activities appropriate to the needs of the residents that includes but is not limited to one-to one attention. Encourage resident participation in activities and document outcomes. Signed by: Activity Director on 01/30/2025.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident as determined by considering the number, acuity, and diagnoses of the facility's resident population in accordance with the facility assessment for 4 (Residents #17, #37, #3, and #73) of 20 residents reviewed for sufficient staffing. The facility failed to ensure that the facility had sufficient staffing to meet the needs of Residents #17, #37, #3, and #73. This failure could affect and diminish the resident's quality of life by potentially placing the residents at risk of not receiving timely care or receiving nursing interventions to meet the resident's needs, risk of injury, risk of safety, and/or it can make the resident feel neglected affecting their mental health and overall psychosocial well-being not being met by facility staff.Findings include: Record review of Resident #17's admission record, dated 08/21/2025, reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had diagnoses which included acute cystitis without hematuria (inflammation of the bladder), other benign neoplasm of uterus (noncancerous tumor in women and people assigned female at birth), somatization disorder (mental health condition characterized by significant distress and impairment related to physical symptoms that may not have a clear medical explanation), fusion of spine, muscle weakness, congenital malformation of nervous system (birth defects that affect the structure and function of the brain and spinal cord), lack of coordination, anxiety disorder, and aftercare following joint replacement surgery. Record review of Resident #17 admission MDS, dated [DATE], reflected a BIMS score of 13, which indicated cognition was intact. Section GG - Functional Abilities reflected Resident #17 required Dependent - Helper does ALL of the effort. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is required for the resident to complete the activity for toileting hygiene and chair/bed-to-chair transfer. Record review of Resident #17's care plan, dated 06/20/2025, reflected the following clean peri-area with each incontinence episode. Record review of Resident #37's admission record, dated 08/21/2025, reflected a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #37 had diagnoses which included local infection of the skin and subcutaneous tissue, chronic kidney disease, stage 4 (severe), iron deficiency anemia, irritable bowel syndrome, and muscle weakness. Record review of Resident #37's admission MDS, dated [DATE], reflected a BIMS score of 14, which indicated cognition was intact. Section GG - Functional Abilities reflected Resident #37 Needed Some Help - Resident needed partial assistance from another person to complete any activities for self-care and Partial/moderate assistance - Helper does LESS THAN HALF the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort for showers/bathing self. Record review of Resident #37's initial baseline care plan, undated with date initiated 07/10/2025 and last revised 08/19/2025 reflected the following, Resident #37 has limited physical mobility and requires staff assistance for ADLs. Interventions reflected Provide supportive care, assistance with mobility as needed. Further review of Resident #37's initial baseline care plan reflected the following, Resident #37 has occasional bowel and bladder incontinence r/t impaired mobility and IBS (common condition that affects the stomach and intestines). Interventions reflected Clean peri-area with each incontinence episode. Record review of Resident #3's admission record, dated 08/20/2025, reflected a [AGE] year-old female who was admitted to the facility on [DATE] with readmission on [DATE]. Resident #3 had diagnoses which included chronic obstructive pulmonary disease, unsteadiness on feet, cognitive communication deficit, pain in right shoulder, mild cognitive impairment, difficulty in walking, major depressive disorder, insomnia, muscle weakness, heart failure, sleep apnea, morbid obesity. Record review of Resident #3's Quarterly MDS, dated [DATE], reflected a BIMS score of 15, which indicated cognition was intact. Section GG0115. Functional Limitation in Range of Motion reflected Resident #3 required Partial/moderate assistance - Helper does LESS THAN HALF the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half.the effort for toileting hygiene. Record review of Resident #3's care plan, dated 04/27/2021 and last revised 02/14/2025, reflected the following I have an ADL self-care performance deficit r/t lack of safety awareness and muscle weakness. Interventions reflected TOILET USE: requires assistance by (1) staff for toileting. Record review of Resident #73's admission record, dated 08/21/2025, reflected a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #73 had diagnoses which included other sequelae of cerebral infarction (condition of brain swelling, blood clots, trouble swallowing, pneumonia, bladder and bowel problems, seizures, and headaches), muscle weakness, lack of coordination, depression, anxiety disorder, insomnia (common sleep disorder that can make it hard to fall asleep or stay asleep), polyneuropathy (condition characterized by damage to multiple peripheral nerves, leading to symptoms such as pain, weakness, and sensory loss), acute embolism (blood clot that blocks and stops blood flow to an artery in the lung) and thrombosis (condition that involves the formation of a blood clot in blood vessels) of unspecified deep veins, heart failure, obesity, and type 2 diabetes mellitus (condition that happens because of a problem in the way the body regulates and uses sugar as fuel). Record review of Resident #73's admission MDS, dated [DATE], reflected a BIMS score of 11, which indicated moderate cognitive impairment. Section GG - Functional Abilities reflected Resident #73 required Dependent - Helper does ALL the effort. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is required for the resident to complete the activity for toileting hygiene and chair/bed-to-chair transfer. Record review of Resident #73's care plan, dated 07/25/2025 and last revised 07/31/2025 reflected the following Resident #73 requires assistance from staff with ADLs such as Bed mobility, Transfers, Locomotion, Dressing, Toileting, Personal hygiene, and Bathing. Interventions reflected facility would Provide devices for mobility and assist as indicated. Staff will encourage resident to participate with ADLs as able. Staff to assist with/provide ADLs as needed. Further review of Resident #73's care plan reflected Resident #73 has bowel and bladder incontinence r/t CVA. Interventions reflected Check resident every two hours and assist with toileting as needed. During an interview and observation on 08/19/2025 at 3:40 PM, Resident #73 stated there was not enough staff and he stays wet often and must call his wife to call up to the nurse's station to get staff to answer his call light. He stated he wants staff to figure out to help him get up as he was supposed to be up and out of bed daily. He stated he presses the call light and at times will come into his room to turn it off and leave and do not return. Resident #73's wife was observed reaching behind his bed on the floor to pick up the call light that was out of reach for resident.During an interview on 08/19/2025 at 4:10 PM, Resident #37 stated call light response depends on the day, and at night he must wait 3 hours for a brief change. He stated he is concerned with having to lay in filth for so long. During an interview on 08/20/2025 at 8:40 AM, Resident #17 stated that staff do not answer the call light and when they do, they will come in and turn it off and not come back. During an interview on 08/20/2025 at 9:41 AM, Resident #3 stated call light response time depends on who is working on the shift. She stated call light response times can take more than 30 minutes during the overnight shifts. She stated she does not like to make waves so she would not speak up about the problem and would wait for staff. In an observation on 08/20/2025 at 10:27 AM revealed Resident #17 pressed the call light to ask for assistance with peri care. At 10:53 AM staff responded to call light, shut it off, and asked Resident #17 if she needed assistance. Resident #17 informed her that she needed to be changed. Staff stated she would get the supplies and return. At 10:58 AM, 31 minutes after the call light was originally pressed, staff returned with peri care supplies and stated she was back to change Resident #17. During an interview on 08/21/2025 at 3:30 PM, CNA J stated he has been in-serviced on resident rights and call lights are to be answered by available staff on the hall. He stated call lights are to be answered within a reasonable timeframe of less than 5 minutes. He stated if staff did not answer call lights in a reasonable timeframe this could cause the residents to become upset and could cause them to feel bad. During an interview on 08/21/2025 at 3:42 PM, CNA G stated she receives continuous in-services on resident rights and call lights. She started the expectation of call lights is to be answered right away, with a reasonable timeframe of 2 minutes or less. She stated if a staff cannot provide care immediately then a reasonable time to return is within 5 minutes to provide the necessary care. She stated 20 minutes or more to answer a call light would make the resident feel neglected. She stated that rounding, peri-care and change motion, rotation should be every 2 hours. She stated if rounding and peri-care is not provided for a resident they can develop bed sores. During an interview on 08/21/2025 at 6:31 PM, CNA I stated she has been in-serviced on call light response times and staff should respond within 1-5 minutes. She stated if staff is unable to provide care immediately the reasonable time to return would be 5-10 minutes. She provided an example requiring 2 staff for transfer, the coordination of staff can take time. She stated 20 minutes or more to answer a call light is unreasonable, and anything could happen in this time. She stated unreasonable response times could cause the residents to feel frustrated and neglected or mad. She stated staff are to provide rounding and per-care every two hours and to ensure resident is clean, as that area is a danger area and needs to stay clean, as resident can develop an infection. During an interview on 8/21/2025 at 6:55 PM, LVN K stated he has been employed one month with this facility and was in-serviced on neglect during orientation and it addressed call lights. He stated call lights are expected to be answered within a reasonable time and are not to be ignored. He believes ASAP is reasonable. He stated call lights should not take more than 10-15 minutes to answer and provide care. He stated 15 minutes is usually when staff is with another resident providing care. He stated not answering call lights is neglectful to residents can cause them mental distress. He stated the expectations for rounding and peri-care is to be thorough, make sure area is clean, brief fits, make sure resident is comfortable before, after, and during the change of their brief. He stated if the resident were not provided rounding and peri-care it could affect their wellbeing and can cause infections, infection control concerns if not staying clean and comfortable. He stated he was unfamiliar with Resident #73 and Resident #3's care as he is new to the facility, but he is working on it. Review of facility policy, undated titled Routine Resident Checks & Call Lights Revised July 2013 revealed Staff shall make routine resident checks to help maintain resident safety and well-being. 1. To ensure the safety and well-being of our residents, nursing staff shall make a routine resident check on each unit at least every 2 hours. 2. Routine resident checks involve entering the resident's room and/or identifying the resident elsewhere on the unit to determine if the resident's needs are being met, identify any change in the resident's condition, identify whether the resident has any concerns, and see if the resident is sleeping, needs toileting assistance, etc.4. The Nursing Supervisor/Charge Nurse shall keep documentation related to these routine checks, including the time, identity of the person making checks, and any outcomes of each check. (Note: CNAs may also record this information and provide it to the Nurse Supervisor/Charge Nurse.)5. This also includes answering the call light in a timely manner. Review of facility policy, undated, titled, Resident Rights revealed Employees shall treat all residents with kindness, respect, and dignity: 1. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to:a. a dignified existence.b. be treated with respect, kindness, and dignity.c. be free from abuse, neglect, misappropriation of property, and exploitation.f. communication with and access to people and services, both inside and outside the facility.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide food was prepared by methods that conserve nutritive value, flavor and appearance and food and drink was palatable, attractive, and at a safe and appetizing temperature for 1 of 8 residents (Residents #72 ) that were reviewed for meal presentation and taste.<BR/>1. The facility failed to ensure [NAME] A prepared regular, mechanical, and puree stir fry chicken and vegetables with taste and not overcooked during meal service on 06/14/23. Resident meals were observed mushy and watery for the puree, and the vegetables overcooked.<BR/>2. The DM failed to serve juice that was not watered down. The apple and cranberry juice contained more water than juice.<BR/>3. The DM failed to have orange juice available to resident's during the machine outage from 6/10/23 to 06/14/23.<BR/>The failures could place resident's at risk of a loss of appetite, altered nutritional status and weight loss.<BR/>Findings include:<BR/>Observation on 06/14/23 at 12:45 PM revealed [NAME] A placed prepared stir vegetables which consisted of French green beans, carrots which were mushy and overcooked with chicken. The puree vegetables and meat were separated and with a liquid soup consistency. <BR/>During survey test tray sample on 06/15/23 the puree vegetables had no flavor.<BR/>An observation on 06/15/23 at 1:15 PM of the apple and cranberry juice dispenser machine revealed only water dispensed for 3oz. of the cup then 1oz. of juice, which tasted like water and the orange juice was out. <BR/>A record review of Resident #72's face sheet revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #72 had diagnoses which included: benign neoplasm of pituitary gland (non-cancerous), type 2 diabetes mellitus without complications (fluctuating blood sugar levels), primary adrenocortical insufficiency (bodies fails to produce hormones of the adrenal, and depression (mood).<BR/>A record review of Resident #72's quarterly MDS, dated [DATE], revealed a BIMS of 11, which indicated moderate cognitive impairment. Resident #72 required supervision for assistance and 1 person assist with showers.<BR/>In an interview on 06/14/2023 at 10:15 AM, Resident #72 revealed the food did not taste good and residents were not offered alternate selections. There was no orange juice and the food had no taste.<BR/>Interview with [NAME] A on 06/14/23 at 12:55 PM revealed he used thickener to manage the consistency for puree vegetables and meat. He said broth was another form of flavoring used in the puree to maintain the taste of the vegetable and meat. He said he had not tasted the lunch food prepared as he did not like Chinese food. He would not taste the juice. He further stated he did not taste puree meals, because he did not like the texture. He said the juice was watery because the juice machine was not working properly, and the repairman had not arrived to repair the machine. He said this also, prevented the orange juice and thickener for tea and water to work properly. He said he would have the dietary manage to taste the food that he did not eat. The cook denied complaints about the taste of the food.<BR/>Interview with the DM on 06/14/23 at 1:18 PM revealed the juice machines had not been dispensing orange juice and dispensed watery apple, thickener, and cranberry juice since 6/10/23. The DM said she tasted the food prepared by [NAME] A. The DM said she had not purchased orange, apple, or cranberry juice since the juice machine stop working properly. She said she had contacted the repairman to come out, however he could not give her an exact day and time. She had not attempted to contact another provider for equipment repair to resume adequate juice to the residents for meals as she was waiting for the initial repairman to come. The DM said all residents were offered shakes with every meal or a choice of an alternate meal. She stated the that the food taste good.<BR/>Interview with the DM on 06/15/23 at 1:18 PM revealed she expected the food in the kitchen to be freshly prepared, appealing, and taste good for residents to consume. She expected the resident beverages to have the proper portions of mixture to maintain nutrition levels. She did routinely eat the meals and she did not have any concerns with the food taste and texture.<BR/>A record review of the kitchen diet roster revealed 68 regular diets, 7 mechanicals soft, and 6 pureed.<BR/>A record review of the facility's, undated, policy titled Food prep and services revealed .maintaining food temperatures of a safe zone and temperature for mechanically modified foods to maintain taste and nutrients. <BR/>The facility did not provide policy to address the pallability of the food.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for kitchen sanitation for 84 residents that received meals from the kitchen.<BR/> The facility kitchen staff failed to label and date food stored in the dry storage, preparing areas and the kitchen.<BR/>These failures could place residents at risk for food-born illness and food contamination. <BR/>The findings include:<BR/>During an initial tour of the facility kitchen on 06/13/23 at 9:00 AM revealed the following: <BR/>1- thickener observed in a clear plastic 4 oz. cup, therefore being exposed to environment and contaminants that affect the food quality.<BR/>1-28 oz. container of black pepper dated 4/18/21 indicating it had expired.<BR/>1-28 oz. container of cayenne pepper dated 1/5/21 indicating it had expired.<BR/>1 box of [NAME] noodles was undated<BR/>1 package of crackers revealed the date had rubbed off on the plastic unable to determine date opened or delivered.<BR/>2 boxes of coffee filters were unsealed and exposed to the environment. <BR/>3 <BR/>white buckets with dirty rags were unlabeled <BR/>3 boxes of cranberry juice were undated.<BR/>1 pair of latex gloves, used foil and ground meat soiled plastic.<BR/>1- 28 oz container of Basil lease was undated, <BR/>3 dish container chemical boxes were undated in dish room.<BR/>1 undated and exposed disposable drink tops were under the steam table. <BR/>1 clear container of individual honey packets were undated with spilled honey on the inside.<BR/>1 container of cooking and serving utensils were uncovered under and exposed to environment.<BR/>1-salt container of salt packets were undated.<BR/>1 container of yellow sweetener was undated.<BR/>1 container of Heinz bar-b-cue sauce was undated<BR/>1 container of salsa packets was undated<BR/>1 box of smuckers jelly was undated<BR/>1 trash can observed in the dining room was uncovered.<BR/>1 dining room hand sanitizer container was observed with dirt and grime on the handle and under the bottom.<BR/>In an interview on 06/13/23 at 09:00 AM with the DM, revealed she had been the dietary manager for two months. She said the coffee filters were exposed at the top of the box, because staff used the coffee filters for breakfast preparation of coffee. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers located under the steam table were labeled initially and an observation revealed they were not, and she said she would label them immediately. The DM said deep cleaning was conducted monthly, and she did not have documentation as this was something assured was done by staff. She said the facility policy was to label and date items delivered to the facility prior to storing on shelves to monitor dates for first come and first out as well as food integrity for resident meals. She expected the coffee filters to be properly covered when staff accessed them from the storage box, she expected the cook to cover and label food retrieved for preparation of meals, and she expected staff to practice sanitation in the kitchen during meal preparation by discarding all boxes, old food, and other trash properly in a covered garbage can. Failing to do so cold expose foods to the environment and food borne illnesses that could lead to resident complications. <BR/>In an interview on 6/13/23 at 9:30 AM with [NAME] A revealed he poured the thickener in a glass, to use while cooking the vegetables. He said it had only been uncovered int eh kitchen for 2 minutes. He said that he does not cover ingredients that are dispensed while cooking. He said he had not started cooking the vegetables; however he wanted the thickener in the prep area. He said failing to cover the thickener could lead to food borne illnesses and food contamination. <BR/>In an interview on 06/14/23 at 1:45 PM with the DM, revealed she had been working at the facility in this role for 2 months. She said the dish towels in the white bucket were dirty, and she was in the process of cleaning them. She said the coffee filters were open because they just finished breakfast. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers were labeled initially. She said she will redate the containers. The DM said deep cleaning was conducted monthly, and she did not have documentation. The DM said it was all dietary staff responsibility to assure food items were dated in the kitchen upon being delivered. She was said it was her responsibility to assure the foods were not outdated and discarded, food labeled and dated, and sanitary conditions for food preparations were compliant in the kitchen as the food could cause illnesses to residents if not discarded timely or labeled. <BR/>In an interview with the ADM on 6/15/23 at 1:55 PM revealed she expected the dietary staff to follow the diet per nutrients and MD orders, label and date the food upon being delivered to the facility and seal opened dietary food and materials to protect against food born bacteria's and discarding when outdated. She said failing to date, label, cover food and seal containers and packages were important for all dietary staff to prevent environment exposure and food contamination.
Keep all essential equipment working safely.
Based on observations, interviews, and record review the facility failed to maintain essential kitchen equipment in safe operating conditions and according to manufacturers' specifications for the facility's one walk-in refrigerator and one walk-in freezer. 1. The facility failed to ensure that the walk-in freezer temperature was in safe operating conditions of 0 . 2. The facility failed to ensure the walk-in refrigerator's cooling fans were in safe operating conditions. These failures could place residents at risk for health complications, foodborne illnesses, and decreased quality of life. Findings include: Observation in the kitchen on 08/19/2025 at 4:37 PM revealed the walk-in freezer thermometer panel mount temperature was reading 3 . Observation in the kitchen on 08/20/2025 at 10:59 AM revealed the walk-in freezer thermometer panel mount temperature was reading 3 . Observation and interview in the kitchen on 08/20/2025 at 11:00 AM revealed a slow steady water leak from the bottom of the refrigerator cooling fans dripping into a large black plastic bin positioned directly underneath. CDM stated this was a new leak that has been reported to the maintenance staff for immediate repairs. She stated the black plastic bin is to keep the water from leaking onto the food stored on the shelf. She stated all packaged food was removed from this shelf temporarily awaiting repairs. She stated she believes the walk-in freezer temperature is above 0 as staff have been in and out of it this morning prepping foods for the day and organizing frozen foods. During an interview on 08/20/2025 at 1:13 PM, MAIN stated kitchen work orders are managed by him and one other staff. He stated he will reach out to 3rd party contractors if unable to make a repair himself, such as the walk-in refrigerator and walk-in freezer. He stated the leak was reported to him last week some time, the refrigeration contractor visited the facility last week to look at it. He stated there was a delivery last week and staff had the refrigeration doors open, and a lot of condensation was building up when the contractor was assessing. He stated the contractor recommended for him to look at adding some fans to the refrigerator, so it does not create condensation. He stated he also believed since the freezer doors were open for delivery it caused the temperature to rise. He stated kitchen staff are emptying the black plastic bin during morning and night shifts. He stated he has been researching how to run fans for the condensation build up, and he will have to put in electrical system to install the fans. He stated he looked at the inside of the refrigerator not draining. He said he was not sure about the water build up. He said he was looking getting air curtains for the doors. He stated he has requested invoices and estimates for this work. MAIN stated if water were to leak onto the stored food staff should not use as this could affect the residents and make them sick. Surveyor requested work orders submitted for temperatures and water leak concerns, invoices, and estimates from contractors regarding recommendations and repairs and recommended plan to repair the refrigeration systems. These items were not provided prior to exit. Observation on 08/21/2025 at 9:00 AM revealed the walk-in freezer thermometer panel mount temperature was reading 15 and the 2 dial freezer thermometer located in the walk-in freezer was reading 30 . Observation on 08/21/2025 at 9:07 AM revealed the walk-in freezer thermometer panel mount temperature was reading 15 and the 2 dial freezer thermometer located in the walk-in freezer was reading 18 . Observation and interview on 08/21/2025 at 9:11 AM revealed the large black plastic bin positioned directly underneath the cooling fans in the walk-in refrigerator was filled with dirty water that has leaked into it. CDM stated the black bin fills throughout the day and is dumped out every morning and evening shift. She removed the plastic bin to drain water, and the piping of the refrigerator was exposed and had rust and black tape wrapped around the hinges. Observation and interview on 08/21/2025 at 9:12 AM revealed the left side of the cooling fans also had a very slow leak and had dripped into the black large plastic bin that contained cheese blocks. The CDM stated the leak had not been a concern to the left side of the cooling fans and she was not aware of any additional leaks. During an interview on 08/21/2025 at 9:12 AM KH N stated she has been employed a year at this facility and the black plastic bin has been there the entire time and staff have been tasked with emptying out daily. She stated MAIN has been notified numerous times of this concern. She stated residents can become ill if the food is contaminated with leaking water. She stated all staff are responsible for reporting any faulty equipment to the CDM to submit work orders for repairs. During an interview on 08/21/2025 at 9:12 AM, CDM stated she has been employed at the facility since March 2025. She stated the MAIN has been notified numerous times of the walk-in refrigerator leak and walk-in freezer temperatures. She stated she has entered work orders in TELS (software to manage work orders), and MAIN would have access to these workorders. She stated this was a concern that the dietician had addressed with her during her last visit and quality assurance evaluation on 08/08/2025. She stated she is aware this malfunction can be harmful to residents and insisted she has notified the MAIN and ADM of the concerns. During an interview on 08/21/2025 at 9:30 AM, KH O stated that she has been aware of the walk-in refrigerator leak for 2-3 months now. She stated the CDM is aware of the problem. She stated foods can become dangerous for residents if water drips onto it. During an interview on 08/21/2025 at 9:38 AM, CK L stated the leak in the walk-in refrigerator has been ongoing for some time and has not been repaired. She could not recall timeframes but believes a few months. She stated maintenance has assessed the issue and has tried to repair a few times now, but no success. She stated the leak could damage the food stored in the walk-in refrigerator and could make residents sick if water is leaking onto the food. She stated the freezer temperatures have also been reported to CDM and MAIN. She stated MAIN will come in and check the temperature and state the freezer door remains open too long and causes the temperature to go above 0 . She stated the dietitian also addressed this concern a few times during visits. During an interview on 08/21/2025 at 9:53 AM, MAIN stated he talked to a contractor for an estimate to repair the walk-in refrigerator. He stated the parts were not ordered as he had mentioned in an earlier interview. He stated parts have yet to be ordered as the contractor has yet to provide him with an estimate and timeframe to repair the walk-in refrigerator. He stated if the leaking water were to get onto the food stored in the refrigerator it could become contaminated and can cause the residents to become ill. During an interview on 08/21/2025 at 10:00 AM, ADM stated that she was aware of the walk-in refrigerator leak and freezer temperature gauge was having adjustment concerns that were brought to her attention around the 7th or 11th of August 2025. She stated the dietician visited the facility for her monthly evaluations and this concern was discussed and a work order was submitted immediately. She stated KH N is a disgruntled employee and told staff she would be getting people in trouble with the State and is giving an inaccurate timeframe of the walk-in refrigerator leak concerns. She stated her MAIN has been on top of these repairs and it seems to have reached the pinnacle and now needs a contractor that is knowledgeable in repairing refrigeration systems. She stated the MAIN was working on this work order and was trying to get the contractor to provide an estimate for repairs. She stated she was not sure why the delay in getting this estimate to begin the repairs. She stated she will be contacting the contractor herself today to let him know their walk-in refrigerator is a priority and he needs to be here today to repair the leaking refrigerator and the temperature gauge for the walk-in freezer or she would be canceling his contract with the facility. Observation on 08/21/2025 at 12:22 PM revealed two 2 dial freezer thermometers were reading 2 and the other reading 36 . Review of Work Order #1930 created on 08/11/ 2025 titled, Condensation walker in cooler revealed it was submitted for the kitchen and requested by CDM with a medium priority. Status was set to in-progress by MAIN. No details as to the work order progress. Review of third-party contractor email, 08/20/2025 1:32 PM, titled WIC (walk in cooler) revealed correspondence from contractor to MAIN, Per our recent conversation about our site visit last week, I am still working with the manufacture on upgrading the drainage system and installing additional ventilation. I will reach back out for an update and circle back to you shortly. Review of third-party contractor email, 08/21/2025 10:35 AM, titled Walk in cooler and Freezer revealed correspondence from contractor to MAIN, Touching base again, I was able to produce a resolution with the manufacturer on your Walk In cooler Issues. I have a tech that will be on site today between 3-5, He will also be addressing any temporary issues with your freezer while on site also. Review of facility report, 08/20/2025, titled Work Order revealed closed work orders submitted for repairs from 05/15/2025 to 08/20/2025: Work order #1811 submitted on 06/26/2025 by CDM, summary request adjust temperature of freezer. Work order #1933 submitted on 08/13/2025, no staff listed, summary request sealed cooler cracks. Review of facility reports, 06/10/2025 to 08/08/2025, titled QA I Monitor revealed the kitchen underwent monthly quality assurance evaluations conducted by the facilities' licensed dietician and results were reviewed and shared with the CDM and ADM. Areas of non-compliance and comments provided by dietician include: 08/08/2025 Section 5: Food Storage: Refrigerators (32-41 ) and freezers (0 or lower) at proper temperature; logs complete, internal thermometers present in each cooler/freezer.Foods free from freezer burn, dried out appearance, or other signs of quality change. Shelves, interior fans, gaskets, floors, walls clean and in good repair, shelves not lined with paper. Section 8: General Comments and Progress from Last Report: condensation continues with fresh produce continually stored beneath despite RD encouragement to relocate - this is significant contamination risk. 07/10/2025 Section 5: Food Storage: Coolers and freezers not overstocked to promote air circulation.Foods free from freezer burn, dried out appearance, or other signs of quality change. Section 8: General Comments and Progress from Last Report: significant condensation in fridge dripping into pan but also outside onto RTE foods - RD encouraged placing in TELS (software to manage work orders) and removing open RTE food from the area. Review of facility spreadsheet, undated, untitled, revealed dietician outlined problem areas in the kitchen, goals to correct, and specific tasks to successfully meet goals: 08/08/2025 Condensation leakage continues onto ready to eat foods despite RD encouragement for relocation of high-risk foods; interior of refrigerators/freezers are clean, and parts are in good repair; REMOVE ALL OPEN/READY TO EAT FOODS FROM BELOW CONDENSER. Comments: ensure storage of ready to eat items are free from condensation - no changes in last 3 visits with this issue. Review of facility policy undated, titled Refrigerators and Freezers revealed, This facility will ensure safe refrigerator and freezer maintenance, temperatures, and sanitation, and will observe food expiration guidelines. 1. Refrigerators and/or freezers are maintained in good working condition. 4. The supervisor takes immediate action if temperatures are out of range. Actions necessary to correct the temperatures are recorded on the tracking sheet, including the repair personnel and/or department contacted. 8. Maintenance will inspect refrigerators and freezers for gasket condition, fan condition, presence of rust, excess condensation, and any other damage or maintenance needs. Necessary repairs are initiated immediately. Review of facility policy, undated, titled Maintenance Service revealed, 1. The Maintenance Department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times. 2. Functions of maintenance personnel include but are not limited to: f. Establishing priorities in providing repair service. h. Providing routinely scheduled maintenance service to all areas.
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews the facility failed to develop, implement, and maintain an effective training program for all new and existing staff; individuals providing services under a contractual arrangement; and volunteers, consistent with their expected roles, for 2 of 3 (SW, and Marketing) staff reviewed for training in Care Plans and PASRR services in that:The facility failed to train the Social Worker in the assigned SW areas in the PASRR, and updating the Care Plans for advance directives. The facility failed to train the Marketing person about ensuring a PASRR was received at admission.This failure could place residents at risk for harm by not having a complete and accurate care plan or having a PASRR completed to support the residents needs and preferences. The finding included:Resident #7 Review of Resident #7's face sheet dated [DATE] revealed an [AGE] year-old male who was admitted on [DATE] with diagnoses including hemiplegia and hemiparesis following cerebral infraction affecting right dominant side (paralysis and weakness on right side after stroke), muscle weakness, dysphagia oropharyngeal phase (inability to empty from the throat to the esophagus), lack of coordination, adjustment disorder, hypertensive heart disease without heart failure (damage to heart due to chronic high blood pressure), repeated falls, cerebral infraction (long term effects of a stroke), and protein-calorie malnutrition (inadequate intake of both protein and calories). Review of Resident #7's quarterly MDS dated [DATE] revealed Resident #7 had a BIMS of 08 indicating moderate impairment. The MDS also did not have Resident #7's code status. Record review of Resident #7's care plan dated [DATE] revealed Resident #7 revealed that Resident #7 was a full code. Goal was Resident #7 would be provided with necessary resuscitative measures. Interventions were to advise MD, RP & family of any changes in condition per facility policy. Educate and discuss with resident/family about Full Code status versus OOHDNR code status on an annual basis or as needed. Review Advanced Directives with resident/family annually, upon change in condition andas needed. Record review of Resident #7's Advance Directive Order dated [DATE] revealed Resident #7 was a DNR. Record review of Resident #7's OOHDNR dated [DATE] had all the required signatures. Resident #17 Record review of Resident #17's admission sheet, dated [DATE], revealed a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including cystitis without hematuria (inflammation of the bladder), somatization disorder (tendency to experience and express psychological distress as physical symptoms), fusion of the spine (surgical procedure that connect two or more parts in the spine), muscle weakness, congenital malformation of nervous system (birth defect that affects the structure and development of the brain and spinal cord), lack of coordination, anxiety disorder (feeling of uneasiness or worry) and hypertension (high blood pressure). Record review of Resident #17's admission MDS assessment, dated [DATE], revealed Resident #17 had a BIMS score of 13, indicating intact cognitive response; mood indicators were present including little interest or pleasure in doing things, feeling down, depressed, or hopeless. The MDS also had somatization disorder (tendency to experience and express psychological distress as physical symptoms), and anxiety disorder (feeling of uneasiness or worry) as active diagnoses. Record review of Resident #17's care plan, dated on [DATE] noted the resident used an anti-anxiety medication r/t anxiety. The goal was that Resident #17 would be free from discomfort or adverse reactions related to anti-anxiety therapy. The interventions were Administer anti-anxiety medications as ordered by physician. Monitor for side effects and effectiveness every shift. Monitor/document/report PRN any adverse reactions to anti-anxiety therapy: drowsiness, lack of energy, clumsiness, slow reflexes, slurred speech, confusion and disorientation, depression, dizziness, lightheadedness, impaired thinking and judgment, memory loss, forgetfulness, nausea, stomach upset, blurred or double vision. Unexpected side effects: Mania, hostility, rage, aggressive or impulsive behavior, hallucination. Record review revealed that Resident #17 did not have a PASRR completed. Resident #31 Review of Resident #31's face sheet dated [DATE] revealed an [AGE] year-old male who was admitted on [DATE] with diagnoses including muscle weakness, neurocognitive disorder with Lewy bodies (type of progressive dementia that leads to a decline in thinking, reasoning, and independent function), vascular dementia (lack of blood that carries oxygen and nutrients to a part of the brain), anxiety (feeling of uneasiness or worry), hypertensive heart disease without heart failure (damage to heart due to chronic high blood pressure), hyperlipidemia (high cholesterol), fall and anemia (not enough healthy red blood cells). Review of Resident #31's quarterly MDS dated [DATE] revealed Resident #31 had a BIMS of 12 indicating moderate impairment. The MDS also did not have Resident #31's code status. Record review of Resident #31's care plan dated [DATE] revealed Resident #31 revealed that Resident #31 did not have a code status on his care plan. Record review of Resident #31's Advance Directive Order dated [DATE] revealed Resident #31 was a DNR. Record review of Resident #31's OOHDNR dated [DATE] had all the required signatures. During an interview with the SW on [DATE] at 2:38p.m., revealed that she had not been trained on care plans. She said that she did not know what the policy was for the care plans. She said that she did not know who was responsible for updating the advance directives. She said the code status is in the care plan. She also said that if a resident changed their code status she would wait until she got the completed DNR back before she would update the care plan. She said she had two weeks to update the care plan. She said if the code status were not updated a resident who was a DNR could possibly be given CPR. She said she did not know why Resident #7's code status was not updated. She also said she did not know why Resident #31's code status was not in the care plan. She also stated that she did not have anything to do with PASRR. During an interview with Resident #17 on [DATE] at 11:02 a.m., Resident #17 said that she was diagnosed with her mental disorders when she was [AGE] years old. She said that she is taking anxiety medication. She said that the only other service that she is getting for her mental illness is seeing the psychiatrist. During an interview with Marketing on [DATE] at 11:30pm revealed that she had not been completely trained on PASRR. She said that she was responsible for making sure that the resident had a PASRR when they entered the facility. She said the only training she got on PASRR was that the PASRR needed to be filled out. She said she could not answer the question of the process, or referrals. She also said she did not know when the PASRR should be done. She said all she knew was that the resident needed a PASRR when the resident admitted to the facility for skilled. She said she did not know that she needed a PASRR for long term care. She said she was confused on that part. She said she did not know what to do if a resident had a positive PASRR. She said that her job was to go out and educate the community about the facility's services. She said when a referral came in, she would just send an email with the resident's clinical records. She said she did not know what could happen to the residents if they did not have a PASRR. She said she did not know why the Resident #17 did not have the PASRR on admission. During an interview with the ADM on [DATE] at 11:40 a.m., revealed that she had been trained on PASRR. She said that the SW was responsible for doing PASRRs. She also said that the SW was responsible for ensuring all residents had a PASRR. She said she did not have a policy for PASRR. She said that the facility would get the PASRR for the resident from the hospital and if the resident were coming from the community the facility would have the family fill the PASRR out. She said all residents were to have a PASRR completed prior to admission into the facility. She said the facility would identify residents with possible MI or ID through the PASRR screening. She said the resident with a qualifying diagnosis should be referred to the PASRR person and a meeting set up with PASRR people. She said the facility did not have anyone who ensured staff competency in PASRR. She said if a resident did not have a PASRR the facility would not recognize if the resident were positive or not and the resident could be missing services. She said Resident #17 did not have a PASRR because Marketing did not get the PASRR on admission. During an interview with the ADM on [DATE] at 3:50p.m., revealed that she had been trained on care plans. She said the IDT team, MDS nurse, therapy and nursing were responsible for doing the care plan. She said all the resident's information, goals, focus for the resident and the resident's discharge plans were on the care plan. She said the care plan had to be completed in 7 days and was updated quarterly. She said the SW was responsible for updating the advance directives. She said the advance directives were to be updated immediately. She said if the care plan is not updated or did not have a resident's advance directive it could affect the outcome if something happened to the resident. She said that the SW knew that she was supposed to update the Advance directives. She said she did not know why Resident #7's advance directive was not updated. She also said she did not know why Resident #31's advance directive was not on the care plan. During an interview with the DON on [DATE] at 4:17p.m., revealed she had not been trained on care plans. She said she was knowledgeable from working in PCC and knew how to do the care plans. She said that the RN opened the care plan, the MDS followed up and the DON reviewed the care plan. She said the care plan had the resident's skin integrity, medication, if the resident refused medication, any chronic conditions, advance directives, and infections. She said she did not know how long the facility had to complete the care plan. She did say that the baseline care plan had to be updated within 48 hours. She said that the care plan was updated quarterly or as soon as a significate change happened. She said advance directives did go on the care plan. She said if a resident went from a full code to DNR the facility had to do a document and uploaded. She said then the code status needed to be changed in the care plan. She said if an advance directive was not correct on the care plan staff may do CPR on a resident who should not be getting CPR. She said she did not know why Resident #7's advance directive was not updated. She also said she did not know why Resident #31's advance directive was not on the care plan. Record review of Marketings employee training dated [DATE] revealed she did not have any documentation for PASRR training. Record review of SW employee training dated [DATE] revealed she did not have any documentation of training for PASRR or Care Plans. Staff Training Policy was requested from the ADM on [DATE] at 11:13am. The policy was not provided upon exit.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure that medical records were accurately documented for three (Resident #1, Resident #2, and Resident #3) of five residents reviewed for accurate medical records.<BR/>The facility failed to ensure Residents #1 and #2's facility self-reported incidents were documented in their EMRs and Resident #3's vitals were accurately documented.<BR/>This deficient practice could result in errors in care and treatment.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including depression, anxiety disorder, epilepsy (seizures), and Alzheimer's disease (a chronic neurodegenerative disease that destroys brain cells).<BR/>Review of Resident #1's quarterly MDS assessment, dated 11/11/24, reflected a BIMS score of 9, indicating she was moderately cognitively impaired.<BR/>Review of Resident #1's quarterly care plan, revised 11/18/24, reflected she had impaired cognitive function with an intervention of monitoring/documenting/reporting PRN any changes in cognitive function.<BR/>Review of facility reported incident, dated 10/18/24, reflected the following:<BR/>It was reported to the Administrator at approx. 4:15pm by the hospice social worker, that [Resident #1] reported that 2 black females pulled her hair and hit her head on the wall .<BR/>Review of Resident #1's progress notes for 10/18/24 reflected no entry for the allegation made or plan of action going forward.<BR/>Review of Resident #2's Face sheet, undated, reflected a [AGE] year-old female with a diagnosis of dementia admitted to the facility on [DATE] and re-admitted on [DATE] with a diagnoses that included dementia and, mood disturbance with anxiety. <BR/>Review of Resident #2's quarterly MDS assessment, dated 09/05/24, reflected a BIMS of score 8, moderate cognitive impairment. <BR/>Review of Resident #2's care plan focus dated 09/24/28 and revised on 03/21/22 for ADL self-care performance deficit related to cognitive deficit, debility and required assist from staff for ADL care, mobility and was apt to refuse care from staff. <BR/>Review of facility reported incident dated 11/14/24 reflected, The resident was noted in hallway seated in wheelchair. As Administrator approached, the resident pointed to a staff member and said, This is the one that beat me. Upon assessment, some discoloration and slight swelling was noted to the tip of the 5th digit of the resident's right hand. The area was tender to touch. The resident denied pain, other than when the area was touched, and the resident was able to actively move the digit. No open areas, bleeding, or other signs of injury were noted. When asked, upon interview, how the injury occurred, the resident offered various conflicting statements including:<BR/>It was an accident. I don't know how it happened.<BR/>I had a confrontation in the shower last night with B-E-A-R. When she washed my hair, my finger got in the way somehow.<BR/>I don't know how this happened to my finger. I could have caught it in my wheelchair (demonstrating placing her hands on the outer rings of the wheels of her wheelchair and self-propelling).<BR/>Review of Resident #2's progress notes for 11/14/24 reflected no entry for the self-reported injury of an unknown origin. <BR/>Review of Resident #3's Face sheet, undated, reflected a [AGE] year-old female admitted on [DATE] and re-admitted on [DATE] with a diagnosis of arteriosclerotic heart disease (a condition where plaque buildup in the arteries of the heart) and muscle wasting. <BR/>Review of Resident #3's quarterly MDS assessment, dated 10/11/24, reflected a BIMS score of 15, no cognitive impairment. <BR/>Review of Resident #3's care plan focus dated 10/27/15 and revision on 10/03/22 reflected Resident #3 was at risk for decreased cardiac tissue perfusion relate history of CAD (coronary artery disease), hypertension (high blood pressure), and hyperlipidemia (abnormally high levels of lipids of fats in the blood). Goal dated 11/26/21, revision, 01/17/24 monitor blood pressure and heart rate as ordered/indicated, notify medical doctor of abnormal findings. <BR/>Review of #3's order summary, undated, document all vital signs (measures of a person's basic bodily functions, typically including body temperate, pulse rate, respiratory rate (breathing) and blood pressure) complete every shift. <BR/>Review of Resident #3's treatment administration record for 10/30/24 and 10/31/24 for the first nursing shift reflected blood pressure, temperature, pulse, and respiratory rate N/A (not applicable). <BR/>During an interview on 11/18/24 at 12:55 PM, the SW stated documentation in general was important to get a clear picture and anyone should be able to go into a resident's chart and see what was going on with them. The ADM stated she expected nurses to document changes in condition, incidents, complains, voiced pain, and unwitnessed injuries. She stated it was the nurses responsibility to ensure incidents were documented in resident charts. The ADM stated a negative outcome of documentation not being thorough could be the failure for communication to get passed on or the staff could fail to assess or follow the resident .<BR/>During an interview on 11/18/24 at 1:46 PM, the LVN TN confirmed Resident #3's medical administration record reflected N/A (not applicable) for 10/30/24 and 10/31/24 for Resident #3's blood pressure, temperature, pulse, and respiratory rate. She stated if blood pressure readings were not recorded accurately, residents' blood pressure readings could be high, the resident might be agitated, and there might be a non-addressed reason for resident hospitalization. <BR/>During an interview on 11/14/24 at 2:59 PM, the Corporate RN stated Resident #2's incident of an injury of unknown cause on 11/14/24 should have been entered in a progress note because if things were not documented there could be a lack of follow up care. He stated he did believe that there was follow up care even though the event from 11/14/24 was not documented in Resident #2's progress notes. <BR/>Review of the facility's undated Charting and Documentation Policy reflected the following:<BR/>All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical chart. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care.<BR/> .<BR/>2. The following information is to be documented in the resident medical record:<BR/>a. Objective observations;<BR/>b. Medications administered;<BR/>c. Treatments or services performed;<BR/>d. Changes in the resident's condition;<BR/>e. Events, incidents, or accidents involving the resident
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all residents were discharged per facility requirements for one (Resident #1) of 8 residents reviewed for discharge requirements.<BR/>The facility failed to complete and document in Resident #1's chart her discharge planning and summary upon her discharge on [DATE]. <BR/>This failure placed residents at risk of improper discharges.<BR/>Findings included:<BR/>A record review of Resident #1's undated face sheet reflected a [AGE] year-old female admitted on [DATE] and discharged on 4/12/2024 with diagnoses of benign neoplasm of pituitary gland (abnormal noncancerous growth), gout (excessive uric acid), muscle weakness, hyperlipidemia (high cholesterol), depression, edema (fluid buildup), chronic kidney disease, unspecified convulsions, type 2 diabetes, spinal stenosis (narrowing of spinal column), hypothyroidism (underactive thyroid), morbid (severe) obesity and chronic pain syndrome.<BR/>A record review of Resident #1's quarterly MDS assessment dated [DATE] reflected a BIMS score of 12, which indicated moderately impaired cognition.<BR/>A record review of Resident #1's care plan last revised on 3/14/2024 reflected the following:<BR/>My/family's discharge planning will begin on day of admission including preparation for education and/or equipment.<BR/>A record review of Resident #1's document dated 3/14/2024 titled 30 DAY NOTICE OF TRANSFER/DISCHARGE reflected Resident #1 would be discharged due to non-payment on 4/13/2024.<BR/>A record review of Resident #1's order dated 4/12/2024, timed 10:48 a.m., and authored by the Nurse Practitioner reflected it was Okay to d/c pt to Group Home.<BR/>A record review on 4/15/2024 of Resident #1's undated document titled Discharge Planning Review v1.0 reflected her advance directives and that she was not independent prior to admission. The following sections were blank:<BR/>-Who initiated the discharge<BR/>-Reason for discharge<BR/>-Recap of the resident's stay<BR/>-:Living arrangements prior to admission<BR/>-Initial discharge goals<BR/>-Where resident discharged to at time of discharge<BR/>-Resident's goals of care and treatment preferences<BR/>-Resident's interest in receiving information regarding returning to the community<BR/>-Number of times the resident was admitted to the hospital in the past 6 months<BR/>-Whether resident had a caregiver at time of admission <BR/>-Whether resident would have a caregiver after discharge<BR/>-Discharge home services<BR/>-Discharge goal barriers<BR/>-Medication reconciliation information<BR/>-Post-discharge medication list discussion with resident/family<BR/>-Whether post-discharge medication list was provided to resident/family<BR/>-Overall summary of discharge<BR/>-Self-care evaluation and equipment including walking, wheelchair use, transfers, bathing, dressing, using the restroom, preparing meals, eating, grocery shopping, housekeeping, performing home maintenance, obtaining transportation, scheduling medical appointments, getting and taking medications, performing special treatments, procedures, and equipment and supplies<BR/>Learning and care needs<BR/>-Contacts and discharge information<BR/>-Resident signature, resident representative signature, and staff signatures<BR/>A record review of Resident #1's progress notes from April of 2024 reflected no notes from the SW on discharge planning and preparation. <BR/>During an interview on 4/15/2024 at 12:52 p.m., Resident #1's family member stated the facility could not find medical necessity for Resident #1 to be eligible for Medicaid and that she went to a boarding home on 4/12/2024.<BR/>During an interview on 4/15/2024 at 12:55 p.m., the SW stated the facility had worked with Resident #1's family member on making payments but it was not enough for them to not discharge Resident #1 from the facility. The SW stated the process for facility-initiated discharges depended. The SW stated she ensured discharges were safe by making several referrals to other facilities and for Resident #1, she was able find another facility quickly. The SW stated Resident #1 was issued a 30-day notice due to non-payment.<BR/>During an interview on 4/15/2024 at 1:50 p.m., the Nurse Practitioner stated, All I knew was that [Resident #1] was issued a 30-day notice due to non-payment so they told me she had to be transitioned to a different facility. The Nurse Practitioner stated no she was not involved with Resident #1's discharge planning and said she did not know Resident #1 was being discharged until the day of her discharge, on 4/12/2024. The Nurse Practitioner stated herself or the Medical Director would sign off on discharges. The Nurse Practitioner stated they should complete residents' discharge planning upon discharge and said she felt like it should be done before to anticipate the discharge and know where [Resident #1] was going. In regard to Resident #1's discharge planning and discharge summary not being completed, the Nurse Practitioner stated, that's not appropriate and it should have been done.<BR/>During an interview on 4/15/2024 at 2:14 p.m., the SW stated she was not in the building when Resident #1 was discharged and said the ADON transported the resident to her new facility. <BR/>During an interview on 4/15/2024 at 2:16 p.m., the MDS Coordinator stated the SW did all discharge planning for residents and no ma'am she was not involved at all with Resident #1's discharge.<BR/>During an interview on 4/15/2024 at 2:30 p.m., the ADON stated discharge planning started when you walk in the door. The ADON stated LVN A was the one who took care of Resident #1 the day she was discharged (4/12/2024). The ADON stated the discharge planning task was open prior to residents being discharged and none of us knew where she was going. When asked why that was, the ADON stated, I don't know. The ADON stated not having the discharge summary completed upon a resident's discharge would result in lack of documentation but would not affect care.<BR/>The Medical Director's contact information was requested on 4/15/2024 at 1:44 p.m. but was not provided before exit.<BR/>During an interview on 4/15/2024 at 3:47 p.m., the Administrator stated Resident #1's discharge was a little different. The Administrator stated Resident #1 was given two discharge notices, the facility was trying to work with Resident #1's family member, and Resident #1's family member was not using her money correctly. The Administrator stated the SW was responsible for completing the discharge planning and summary. The Administrator stated himself, the SW and the DON were involved with Resident #1's discharge. When asked if failing to document Resident #1's discharge planning in her chart would have the potential to affect her, the Administrator stated, not necessarily if everything was done.<BR/>During an interview on 4/15/2024 at 3:54 p.m., the DON stated the discharge planning review was supposed to be opened upon admission and closed upon discharge. The DON stated, it's a recap of their stay. The DON stated there as a discharge note they're supposed to do and she was not sure why LVN A did not complete the note . The DON stated the expectation was that the discharge summary was to be completed, which consisted of the discharge planning review and a progress note completed by the nurse. The DON stated, we wouldn't discharge someone who was unsafe. <BR/>A record review of the facility's undated policy titled Transfer or Discharge, Preparing a Resident For reflected the following: <BR/>Policy Statement<BR/>Residents will be prepared for discharge.<BR/>Policy Interpretation and Implementation .<BR/>2. A post-discharge plan is reviewed with the resident, and/or his or her representative (responsible party) upon resident's discharge or transfer from the facility as applicable.<BR/>3. Nursing services is responsible for:<BR/>b. Reviewing the post-discharge plan;<BR/>d. Providing the resident and/or representative (responsible party) with discharge information.<BR/>h. Informing appropriate departments of the resident's transfer or discharge
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide appropriate timing of notice before transfer for one (Resident #1) of 8 residents reviewed for discharge notices.<BR/>The facility failed to provide notice at least 30 days before Resident #1 was discharged on 4/12/2024. <BR/>This failure placed residents at risk of being improperly discharged .<BR/>Findings included: <BR/>A record review of Resident #1's undated face sheet reflected a [AGE] year-old female admitted on [DATE] and discharged on 4/12/2024 with diagnoses of benign neoplasm of pituitary gland (abnormal noncancerous growth), gout (excessive uric acid), muscle weakness, hyperlipidemia (high cholesterol), depression, edema (fluid buildup), chronic kidney disease, unspecified convulsions, type 2 diabetes, spinal stenosis (narrowing of spinal column), hypothyroidism (underactive thyroid), morbid (severe) obesity and chronic pain syndrome.<BR/>A record review of Resident #1's quarterly MDS assessment dated [DATE] reflected a BIMS score of 12, which indicated moderately impaired cognition.<BR/>A record review of Resident #1's care plan last revised on 3/14/2024 reflected the following:<BR/>My/family's discharge planning will begin on day of admission including preparation for education and/or equipment.<BR/>A record review of Resident #1's document dated 3/14/2024 titled 30 DAY NOTICE OF TRANSFER/DISCHARGE reflected Resident #1 would be discharged due to non-payment on 4/13/2024. <BR/>A record review of Resident #1's progress note dated 3/15/2024 authored by the SW reflected the following:<BR/>on 3/15/2024 the BOM, SW, and ED (Executive Director) had a phone conversation with [Resident #1's family member] to give her updates. The patient will have to DC on 4/13/24.<BR/>A record review of Resident #1's order dated 4/12/2024, timed 10:48 a.m., and authored by the Nurse Practitioner reflected it was Okay to d/c pt to Group Home.<BR/>During an interview on 4/15/2024 at 12:52 p.m., Resident #1's family member stated Resident #1's last day was supposed to be 4/13/2024 but they dropped her off at the boarding home Friday (4/12/2024). <BR/>During an interview on 4/15/2024 at 12:55 p.m., the SW stated the BOM handled 30-day discharge notices and she spoke with Resident #1's family member the day of her discharge on [DATE]. <BR/>During an interview on 4/15/2024 at 1:50 p.m., the Nurse Practitioner stated, All I knew was that [Resident #1] was issued a 30-day notice due to non-payment so they told me she had to be transitioned to a different facility. The Nurse Practitioner stated she did not know Resident #1 was being discharged until the day of her discharge, on 4/12/2024. The Nurse Practitioner stated, from my understanding, corporate was pushing for her to be gone within 24 hours and said the ADON had asked her to write Resident #1's discharge order on 4/12/2024. The Nurse Practitioner stated she heard from the Administrator that corporate only gave them 24 hours to get [Resident #1] out of the facility.<BR/>During an interview on 4/15/2024 at 3:47 p.m., the Administrator stated Resident #1's discharge was a little different. The Administrator stated Resident #1 was given two discharge notices , the facility was trying to work with Resident #1's family member, and Resident #1's family member was not using her money correctly. When asked why Resident #1 was discharged on 4/12/2024 when her chart indicated she was to be discharged on 4/13/2024, the Administrator stated because Resident #1's family member would not assist the facility with finding a location . When asked if the facility's corporation gave him 24 hours to discharge Resident #1, the Administrator stated, it's been ongoing for 90 days. <BR/>A record review of the facility's undated policy titled Transfer or Discharge, Preparing a Resident For reflected the following: <BR/>Policy Statement<BR/>Residents will be prepared for discharge.<BR/>Policy Interpretation and Implementation<BR/>1. When a resident is scheduled for transfer or discharge, the facility will coordinate the transfer or discharge so that appropriate procedures can be implemented.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a copy of the records or any portions thereof (including in an electronic form or format when such records are maintained electronically) upon request and 2 working days advance notice to the facility to one (Resident#1) of 5 residents reviewed for planning care.<BR/>As on 03/05/24, the facility failed to provide a copy of the results of the care plan meeting conducted on 01/25/24, as requested by Resident #1 and her representative initially on 02/04/24 and reminded again on 02/16/24. <BR/>This failure could place the resident at risk for not being a part of the decision making related to their care resulting in decreased quality of care, loss of independence, and decreased psychosocial well-being. <BR/>Findings include: <BR/>Review of Resident # 1' s Face Sheet on 03/05/24 revealed a [AGE] year-old female admitted to the facility on [DATE] with the diagnoses of Gastro-esophageal Reflux Disease (stomach acid repeatedly flows back into the tube connecting your mouth and stomach), Irritable Bowel Syndrome (cramping, abdominal pain, bloating, gas, and diarrhea or constipation), Retention of Urine, Spinal Stenosis (The narrowing of one or more spaces within your spinal canal), Atherosclerotic Heart Disease of native coronary artery (plaque buildup in the wall of the arteries that supply blood to the heart), History of falling, Anxiety disorder, Recurrent Depressive Disorders, Chronic Pain Syndrome, Cognitive Communication Deficit (difficulty with thinking and how someone uses language.), Hypertensive Heart Disease, Muscle Weakness ,Abnormalities of Gait and Mobility, and Unsteadiness on feet.<BR/>Review of Resident #1's quarterly MDS assessment dated [DATE] reflected Resident #1 was assessed to have a BIMS score of 15 indicating she was cognitively intact. <BR/>Review of Resident # 1' s Face Sheet on 03/05/24 revealed, Resident #1's FM was the responsible party for Resident #1. <BR/>Review of an the e mail on 03/05/23 from of the FM dated 02/16/24, provided by the SW on 03/05/23 reflected:<BR/> . [Resident #1] nor I have received a copy of the written 01/25/24 careplan meeting results wherein DON via her 01/26/24 e mail indicated this and that. Are you able to convince DON to release and provide a copy of the 01/25/24 careplan meeting write up report which I on 020/4/24 requested via email from DON? <BR/>During an interview on 03/05/24 at 11:50 AM with Resident #1, she stated her FM supports her with care plan meetings and he requested for the results of the care plan meeting conducted with her on 01/25/24 in her room by the SW and the DON. Resident #1 said the facility did not provide the outcome of the careplan as on 03/05/24. <BR/>During a telephone interview on 03/05/24 at 1:15 PM with Resident #1's FM, he stated he was the responsible party for Resident #1. He stated there was a careplan meeting on 01/25/24. He said Resident #1, the SW and the DON participated in the meeting. The FM stated he supports Resident #1 with her plan of care as Resident #1 had difficulty to comprehend what was discussed in care plan meetings. The FM stated he sent an e mail on 02/04/24 to the SW requesting for the outcome of the meeting conducted on 01/25/24, to make sure that the MDT captured all the requests made by Resident #1 in the careplan meeting. He added, since the facility failed to provide the results, on 02/16/24 he sent another e mail as a reminder about his request for the care plan meeting results. The FM stated despite of all these, the were no action from the facility in this matter as on 03/05/24.<BR/>During an interview on 03/05/24 at 12:00pm the DON stated she was not aware of the request. She said it was the rights of residents at the facility to know about the content of their careplan and was the responsibility of the facility to provide that information. The DON stated, at the facility, the SW had the responsibility to communicate with the family of residents regarding the care plans.<BR/>During an interview on 03/05/24 at 1:00PM the SW stated she was the responsible person to communicate and address the requests of Resident #1 and her FM. She stated she received an e mail from Resident #1's FM requesting for the results of the monthly care plan meeting conducted on 01/25/24 with Resident #1. The SW explained that the facility agreed with Resident #1 and her FM to have a monthly careplan meeting in addition to the mandatory quarterly careplan meeting. The SW explained to the investigator that she could not furnish the careplan meeting outcome to Resident #1 as requested by Resident #1's FM due to many reasons. The SW stated the printer at the facility was not working in the last week of January 24 and 1st week of February,24. She said after that she was on a vacation for a week and after return from the vacation, she was busy. The SW added, she caught up with other tasks at the facility so that she could not compile and transcribe the points noted down elsewhere, into the careplan conference summary form. The SW also stated, she was not sure if she could disclose the details of the careplan to FM due to HIPAA concerns as FM was not the responsible person for Resident #1. SW remained quiet when investigator pointed out that as per the FM was Resident #1's face sheet dated 03/05/24, FM was the responsible person. <BR/>Review of the facility's undated policy Resident Rights reflected:<BR/> Employees shall treat all residents with kindness, respect and dignity .<BR/> .be informed of, and participates in, his or her care planning and treatment
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for three (Resident #1, Resident #4, and Resident #5) of four residents, in that:<BR/>The facility failed to use dishes and silverware for Resident #1, Resident #4, and Resident #5, instead using disposable plasticware and Styrofoam. <BR/>This failure placed residents at risk of living in an undignified and unhomelike environment leading to a risk loss of self-worth and a decreased quality of life.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including unspecified dementia, unspecified protein-calorie malnutrition, age-related physical debility, and adult failure to thrive.<BR/>Review of Resident #1's quarterly MDS assessment, dated 03/27/23, reflected a BIMS of 11, indicating a moderate cognitive impairment.<BR/>Review of Resident #1's quarterly care plan, revised 03/27/23, reflected she was at risk for impaired skin integrity with an intervention of encouraging adequate food/fluid intake.<BR/>During an observation and interview on 04/18/23 at 8:50 AM, Resident #1 was attempting to cut a piece of breakfast sausage on a Styrofoam plate with a plastic fork and knife. She stated it was not right that they were served meals on Styrofoam all of the time. She said she did not like it at all and never used Styrofoam when she was at home. <BR/>Review of Resident #4's undated face sheet reflected a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses including paraplegia (paralysis that affects the ability to move the lower half of the body), traumatic brain injury, and type II diabetes.<BR/>Review of Resident #4's quarterly MDS assessment, dated 02/24/23, reflected a BIMS of 15, indicating no cognitive impairment.<BR/>Review of Resident #4's quarterly care plan, revised 02/24/23, reflected he had an ADL self-care performance deficit with an intervention of being able to eat meals on his own and at times, required tray set up.<BR/>During an observation and interview on 04/18/23 at 8:43 AM, Resident #4 was just finishing up his breakfast that was served on a Styrofoam plate. He stated they were not served meals on Styrofoam all of the time and was not sure why they occasionally were. He stated it annoyed him, but as the Resident Council President, he heard a lot of grumblings about it from the other residents, and believed they were even more upset by it than he was. <BR/>Review of Resident #5's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including muscle wasting and atrophy, major depressive disorder, and osteoarthritis (inflammation of joints).<BR/>Review of Resident #5's quarterly MDS assessment, dated 03/30/23, reflected a BIMS of 15, indicating no cognitive impairment. <BR/>Review of Resident #5's quarterly care plan, revised 03/30/23, reflected she had an ADL self-care performance deficit with an intervention of requiring supervision assistance by (1) staff to eat.<BR/>During an interview on 04/18/23 at 9:28 AM, Resident #5 was in her room. She stated she had already finished her breakfast. She stated her breakfast was not served on Styrofoam that morning, but meals were served with it (and plastic cutlery) a lot of the time, especially at night and on weekends. She stated it was ridiculous and made her feel like an idiot.<BR/>During an interview on 04/18/23 at 1:11 PM, the DM stated she had only been working at the facility for a couple of weeks. She stated they rarely utilized Styrofoam/plasticware, but they sometimes had to because they only had the exact number of dishes per resident. She stated that morning (04/18/23), they had to utilize Styrofoam/plasticware for about 15 meal trays because not all of the dirty dinner trays had been returned to the kitchen from the night before. She stated they did not have time to get them sanitized before the breakfast meal. She stated dishes/silverware had been ordered and she had been thinking about going (local store) to purchase some in the meantime.<BR/>During an interview on 04/18/23 at 1:25 PM, the DON stated she had seen Styrofoam/plasticware being utilized a few times, but not a lot. She stated she was not sure why it had been used. She stated she could understand why the residents would not like it as she did not like them herself. She stated the residents should be served their meals on glass plates and bowls with silverware.<BR/>During an interview on 04/18/23 at 1:55 PM, the AD stated she had only been working at the facility for about two. She stated she was unable to locate the resident council minutes from January or February of 2023. She stated she had not paid attention during mealtimes and was not sure if Styrofoam was being utilized to serve residents their food.<BR/>Review of the Resident Council Minutes, March of 2023, reflected no grievances concerning the use of Styrofoam. A request was made for the minutes from January and February of 2023, but they were not provided prior to exit.<BR/>Review of the facility's undated Resident Rights policy reflected the following:<BR/>Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to:<BR/>a. <BR/>A dignified existence
Provide safe and appropriate respiratory care for a resident when needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to ensure the safe handling, humidification, cleaning, storage, and dispensing of oxygen for respiratory care services provided to 3 of 3 residents <BR/>The facility failed to ensure Resident's oxygen tubing was dated to ensure it was changed weekly for 3 residents (Residents 9, 16, and 25.<BR/>The facility failed to have a written policy to ensure the safe handling, humidification, cleaning, storage, and dispensing of oxygen on 7/23/24. <BR/>The facility failed to ensure that the humidifier bottle had water for Resident 25. <BR/>This failure placed the residents at risk of developing a respiratory infection from contamination of the tubing and humidifier water. <BR/>Findings included: <BR/>A review of Resident 9's face sheet dated 7/23/24 reflected she was a [AGE] year-old female with a diagnosis of chronic obstructive pulmonary disease which blocks air flow in the lungs. her other diagnoses were dysphagia (difficulty swallowing), anemia, cerebral infarction (stroke), and congestive heart failure. <BR/>A review of Resident 9's Quarterly Minimum Data Set, dated [DATE] reflected she had a BIMS (Brief Interview for Mental Status) score of 10 which indicated she was moderately cognitively impaired. <BR/>A review of Resident 9's Care Plan reflected on 4/10/24, a focus area was initiated for shortness of breath associated with her congested heart failure and chronic obstructive pulmonary disease diagnosis. These diagnoses limit the circulating oxygen in the blood and the amount of oxygen flow in the lungs. The care plan reflected a goal to remain free of respiratory infections and interventions which included oxygen as ordered by the physician.<BR/>A review of Resident 9's active orders reflected a 1/17/24 order, Apply oxygen as needed at 2-3 liters per minute per nasal canula every 6 hours as needed for shortness of breath or symptoms of respiratory distress. An additional order dated 1/20/24 reflected, Replace humidified water, oxygen tubing, and cleanse filter every night shift every Saturday -label, date, and bag supplies. <BR/>A review of Resident 16's face sheet dated 7/23/24 reflected he was a [AGE] year-old male with diagnoses of shortness of breath, dementia, hypertensive heart disease, and chronic kidney disease. <BR/>A review of Resident 16's Quarterly Minimum Data Set, dated [DATE] reflected he has a BIMS (Brief Interview for Mental Status) score of 10 which indicated he was moderately cognitively impaired.<BR/>A review of Resident 16's Care Plan reflected on 4/10/24, a focus area was initiated for shortness of breath with a goal to remain free of complications related to shortness of breath. <BR/>A review of Resident 16's active orders reflected a 3/5/24 order to apply oxygen 2-3 liters per minute via nasal canula as needed for hypoxia/maintain oxygen saturation above 92%. No order for cleaning/changing tubing was found in the orders. <BR/>A review of Resident 25's face sheet dated 7/23/24 reflected she was a [AGE] year-old female with diagnoses of depression, muscle weakness, diabetes, hypertension (high blood pressure), and bipolar disorder.<BR/>A review of Resident 25's Quarterly Minimum Data Set, dated [DATE] reflected she has a BIMS (Brief Interview for Mental Status) score of 15 which indicated she was cognitively competent. <BR/>A review of Resident 25's Care Plan reflected on 10/4/22, a focus area was initiated for limited physical mobility related to weakness. <BR/>A review of Resident 25's Orders reflected an order to change the humidifier water, oxygen tubing, and cleanse filter every night shift every Sunday. <BR/>Observation on 7/21/24 at 10:45 a.m. revealed Resident 9's oxygen tubing and humidifier bottle was dated 7/14/24. <BR/>Observation on 7/21/24 at 10:38 a.m. revealed Resident 16's oxygen tubing and humidifier bottle was dated 7/3/24. <BR/>Observation on 7/21/24 at 10:09 a.m. revealed Resident 25's oxygen tubing and humidifier bottle was dated 6/30/24 and the bottle was empty of water. <BR/>Observation on 7/22/24 at 9:52 a.m. revealed Resident 9's oxygen tubing and humidifier bottle was still dated 7/14/24. <BR/>In an interview with the ICP on 7/23/24 at 11:13 am she stated, the policy on changing oxygen tubing and the humidifier bottle was to change on Sunday evening, if empty or if the nasal canula was soiled. She stated that an order was placed on the nurse MAR (Medication Administration Record) that tells nurses to change the tubing weekly. ICP stated an oxygen humidifier bottle should be at least ¾ full and never empty. She further stated, if the doctor does not write an order for changing the tubing, then the staff call the nurse practitioner or the physician to get an order. The ICP stated, it was important to change the tubing so it would work properly and for infection control. She stated, the negative outcome to the residents if the tubing was not changed, would be infections or a drop in oxygen because the tubing may not function properly. <BR/>In an interview with the DON on 7/23/24 at 11:18 am she stated, the policy on changing oxygen tubing and the humidifier bottle was to change every 7 days and label and date the new tubing. When not in use, the tubing should be placed in a bag. The DON stated an order was placed on the nurse MAR that told the nurses to change the tubing weekly. The DON further stated, an oxygen humidifier bottle should be full up to the level indicated or to the minimum, but it should never be empty. She stated if the doctor does not write an order to change the tubing, then the staff should request an order. She stated it was important to change the tubing for infection control and to prevent bacteria from entering the body. She stated, the negative outcome to residents if the tubing was not changed, would be infections and hospitalizations. She stated that Resident 16 did not have an order to change the tubing because he left the facility and came back. She said the order needed to be added back for that resident. The DON stated the only policy for Oxygen was the Dynasty Health Care Group-Oxygen Administration policy given to the survey team. <BR/>In an interview with the ADON on 7/23/24 at 11:30 am she stated, the policy on changing oxygen tubing and the humidifier bottle was to change every 7 days, usually on Sunday evenings. She stated that an order was placed on the nurse MAR (Medication Administration Record) that told the nurses to change the tubing weekly. She further stated, an oxygen humidifier bottle should be at least 50% or more full and never empty. She stated, if the doctor does not write an order for changing tubing, then the staff reach out to the nurse practitioner or call the doctor for the order. The ADON stated, it was important to change the tubing so it would not get kinked and to prevent air to flow thoroughly. She also stated, the negative outcome to residents if the tubing was not changed, would be possible infection or lack of oxygen. <BR/>In an interview with LVN -A on 7/23/24 at 11:26 am she stated, the policy on changing oxygen tubing and the humidifier bottle was to change it once a week on night shift and an order was placed on the nurse MAR that tells nurses to change the tubing weekly. She stated, an oxygen humidifier bottle should be at least ½-2/3 full and never empty. LVN-A stated, if the doctor doesn't write an order for changing tubing, then the staff call and get a clarification order. She further stated, it was important to change the tubing for infection control and because the negative outcome to residents if the tubing was not changed, would be infections.<BR/>A review of the undated 2-page Oxygen Policy labeled Dynasty Health Care Group-Oxygen Administration revealed that the policy failed to specify the safe handling, humidification, cleaning, storage, or dispensing of oxygen tubing and humidifier bottle, after the initial set-up. The policy did not indicate when tubing should be changed for infection control.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to provide the physician prescribed therapeutic diet to 1 of 4 residents (Resident #9) reviewed for therapeutic diets.<BR/>Resident #9 did not receive a mechanical soft diet as ordered.<BR/>This failure affected one resident and placed her at risk for choking and causing further health issues. <BR/>The findings were:<BR/>Record review of Resident #9's admissions record dated 07/23/2024 revealed that Resident #2 was admitted to the facility on [DATE]. Resident #9's diagnoses included cerebral infraction (long term effects of a stroke), lack of coordination, muscle weakness, dysphagia (difficulty swallowing), atrial fibrillation (abnormal heart rhythm), pressure ulcer of sacral region (wound on boney area on bottom), depression, cardiomyopathy (disease of the heart muscles), anemia (not enough healthy red blood cells), morbid obesity, hypertensive heart disease with heart failure (damage to heart and heart failure due to chronic high blood pressure), allergic rhinitis (allergies), obstructive pulmonary disease (chronic progressive lung disease), gastroesophageal reflux disease without esophagitis (reflux), constipation, chronic pain, hemiplegia and hemiparesis following cerebrovascular disease (paralysis and weakness), type 2 diabetes mellitus with other specified complications (high blood sugar), and heart disease.<BR/>Record review of Resident #9's quarterly MDS dated [DATE] revealed Resident #9's BIMS score was 11 which indicated that <BR/>Resident #9 could understand and makes self-understood most of the time. The MDS also revealed that the resident needed set up and clean up assistance with eating. <BR/>Record review of Resident #9's diet orders dated 01/19/2024 revealed the resident was on a regular mechanical soft/ground meats texture thin liquid consistency diet.<BR/>Observation of dining services on 07/21/2024 at 1:13pm revealed that Resident #9 was given a regular diet tray. The meal was a whole breaded chicken patty, spaghetti noodles, mixed vegetables, and a roll. Resident #9's meal ticket stated, Regular diet mechanical soft/ground meats texture think liquid consistency .<BR/>An interview with Resident #9 on 07/22/2024 at 9:52am revealed that she was on a regular diet. She stated that she gets a regular diet for all meals. <BR/>An interview with LVN B on 07/23/2024 at 10:54am revealed that the nurses were supposed to check the meal trays when they came out of the kitchen before it was given to the resident. She stated if the meal tray was not correct the nurse would send it back to the kitchen for the correct meal tray. She stated if a resident got the wrong diet the resident could have an allergic reaction and choke. She stated if there was a change in the resident's diet the nurse would put the change in the computer and take the slip to the kitchen staff. She stated she did not know why the resident was not given a mechanical soft diet and that the nurse should have caught the error. <BR/>An interview with the DON on 07/23/2024 at 12:59pm revealed that the nurses should be checking the meal ticket with the tray to ensure the meal being served was correct. She stated if a resident had a change in diet the change would go to the dietary manager and the nurse manager. She stated staff could also look in the resident's orders to make sure the resident was getting the proper diet. She also said that if the resident did not get the correct diet the resident could aspirate, choke, or have an adverse reaction. She stated she did not know why Resident #2 did not get the correct diet. <BR/>An interview with the ADM on 07/23/2024 at 11:54am revealed that nurses were to check the trays before they go out to verify the ticket matches what was on the tray. He stated nursing would put the order in and communicate that to the kitchen. He stated staff could look to see if the resident was getting the proper diet in the computer on the resident's information page. He said if a resident did not get the proper diet, it could cause the resident to choke, or get sick. He stated he did not know why Resident #2 did not get the proper diet. <BR/>Record Review of Tray Identification Policy dated 04/2007 revealed nursing staff shall check each food tray for the correct diet before serving the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for kitchen sanitation for 84 residents that received meals from the kitchen.<BR/> The facility kitchen staff failed to label and date food stored in the dry storage, preparing areas and the kitchen.<BR/>These failures could place residents at risk for food-born illness and food contamination. <BR/>The findings include:<BR/>During an initial tour of the facility kitchen on 06/13/23 at 9:00 AM revealed the following: <BR/>1- thickener observed in a clear plastic 4 oz. cup, therefore being exposed to environment and contaminants that affect the food quality.<BR/>1-28 oz. container of black pepper dated 4/18/21 indicating it had expired.<BR/>1-28 oz. container of cayenne pepper dated 1/5/21 indicating it had expired.<BR/>1 box of [NAME] noodles was undated<BR/>1 package of crackers revealed the date had rubbed off on the plastic unable to determine date opened or delivered.<BR/>2 boxes of coffee filters were unsealed and exposed to the environment. <BR/>3 <BR/>white buckets with dirty rags were unlabeled <BR/>3 boxes of cranberry juice were undated.<BR/>1 pair of latex gloves, used foil and ground meat soiled plastic.<BR/>1- 28 oz container of Basil lease was undated, <BR/>3 dish container chemical boxes were undated in dish room.<BR/>1 undated and exposed disposable drink tops were under the steam table. <BR/>1 clear container of individual honey packets were undated with spilled honey on the inside.<BR/>1 container of cooking and serving utensils were uncovered under and exposed to environment.<BR/>1-salt container of salt packets were undated.<BR/>1 container of yellow sweetener was undated.<BR/>1 container of Heinz bar-b-cue sauce was undated<BR/>1 container of salsa packets was undated<BR/>1 box of smuckers jelly was undated<BR/>1 trash can observed in the dining room was uncovered.<BR/>1 dining room hand sanitizer container was observed with dirt and grime on the handle and under the bottom.<BR/>In an interview on 06/13/23 at 09:00 AM with the DM, revealed she had been the dietary manager for two months. She said the coffee filters were exposed at the top of the box, because staff used the coffee filters for breakfast preparation of coffee. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers located under the steam table were labeled initially and an observation revealed they were not, and she said she would label them immediately. The DM said deep cleaning was conducted monthly, and she did not have documentation as this was something assured was done by staff. She said the facility policy was to label and date items delivered to the facility prior to storing on shelves to monitor dates for first come and first out as well as food integrity for resident meals. She expected the coffee filters to be properly covered when staff accessed them from the storage box, she expected the cook to cover and label food retrieved for preparation of meals, and she expected staff to practice sanitation in the kitchen during meal preparation by discarding all boxes, old food, and other trash properly in a covered garbage can. Failing to do so cold expose foods to the environment and food borne illnesses that could lead to resident complications. <BR/>In an interview on 6/13/23 at 9:30 AM with [NAME] A revealed he poured the thickener in a glass, to use while cooking the vegetables. He said it had only been uncovered int eh kitchen for 2 minutes. He said that he does not cover ingredients that are dispensed while cooking. He said he had not started cooking the vegetables; however he wanted the thickener in the prep area. He said failing to cover the thickener could lead to food borne illnesses and food contamination. <BR/>In an interview on 06/14/23 at 1:45 PM with the DM, revealed she had been working at the facility in this role for 2 months. She said the dish towels in the white bucket were dirty, and she was in the process of cleaning them. She said the coffee filters were open because they just finished breakfast. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers were labeled initially. She said she will redate the containers. The DM said deep cleaning was conducted monthly, and she did not have documentation. The DM said it was all dietary staff responsibility to assure food items were dated in the kitchen upon being delivered. She was said it was her responsibility to assure the foods were not outdated and discarded, food labeled and dated, and sanitary conditions for food preparations were compliant in the kitchen as the food could cause illnesses to residents if not discarded timely or labeled. <BR/>In an interview with the ADM on 6/15/23 at 1:55 PM revealed she expected the dietary staff to follow the diet per nutrients and MD orders, label and date the food upon being delivered to the facility and seal opened dietary food and materials to protect against food born bacteria's and discarding when outdated. She said failing to date, label, cover food and seal containers and packages were important for all dietary staff to prevent environment exposure and food contamination.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure residents had a right to a safe, clean, comfortable and homelike environment which included but was not limited to receiving treatment and supports for daily living safely for three of eight rooms (Room # 305, #310, and #508) reviewed for environment.<BR/>The facility failed to ensure resident rooms were cleaned and sanitized daily, and in accordance with the facility's Housekeeping Workers' Checklist.<BR/> This failure could place residents at risk of the spread of disease-causing organisms in the residents' living areas and on resident care equipment. <BR/>Findings include:<BR/>Observations on 06/13/23 at 10:35 AM and 06/14/23 at 2:00 PM of room [ROOM NUMBER], which was occupied by two residents that could not be interviewed, revealed the center area of the room floor had black dirt spots and the corner of the floors had thick black dirt patches. The residents' bathroom bottom wall had some drywall work done but it was dirty and the wood looked as if it was rotting and was not painted. <BR/>Observations on 06/13/23 at 10:57 AM and 06/14/23 at 11:10 AM of room [ROOM NUMBER], which was occupied by one resident that could not be interviewed, revealed the room floor had visible black dirt spots and the corner of the floor had thick built-up black dirt along the walls and corner. There was a white paper stuck to the floor in the corner of the room. <BR/>Observations on 06/13/23 at 11:41 AM and 06/14/23 at 11:20 AM of room [ROOM NUMBER], which was occupied by a resident that was unavailable for interview, revealed the room floor had visible black dirt spots on the floor and in the corner of the floors was a black thick built-up of dirt. There was a white paper stuck to the floor in the corner of the room. The resident's bathroom floor was visibly dirty and had black [NAME] spots all over it. <BR/>Interview with Resident #3 on 06/13/23 at 10:57 AM revealed she had concerns about the cleanliness of the facility a few weeks ago. She stated the Housekeeping Manager was fired some weeks ago but the cleaning was still bad when he was at the facility. She stated that housekeeping basically swept the middle of the room, emptied the trash, and did a light mop. She stated she had complained to the Administrator and DON recently. <BR/>Interview with the DON on 06/14/23 at 2:25 PM revealed she was shown the pictures of the concerns regarding the cleanliness of the resident rooms. She stated the facility currently did not have a Housekeeping Supervisor but she thought they were doing a good job cleaning resident rooms daily. She stated she expected the rooms to be cleaned from top to bottom daily. She sated the risk of residents' rooms not being thoroughly cleaned could impact the residents' ability to have a homelike environment. She stated they had at least two housekeeping aides daily to clean rooms. <BR/>Interview with the ADON on 06/15/23 at 10:35 AM revealed housekeeping had staffing concerns but they cleaned pretty good. He stated he walked into a lot of other facilities and this one did not smell like others. He stated the previous Housekeeping Supervisor was terminated about 2 or 3 weeks ago. He advised that they did not really have a Lead Housekeeper and staff had been advised that if they observe a room that needed cleaning, to get someone I housekeeping to resolve the issue. He stated the risk of not cleaning resident rooms thoroughly impacted the residents' ability to have a comfortable homelike environment.<BR/>Interview with Housekeeping Aide H on 06/15/23 at 10:20 AM revealed she had been at the facility since February 2023, and she usually cleaned the 200 hall. She stated she was the only housekeeper currently available in the facility because the other Housekeeping Aide had left the facility for lunch. She stated when she cleaned resident rooms, she emptied the trash, cleaned the bathroom, mopped the floor, and used air freshener. She stated they swept and mop the entire floor. She stated she was never given a checklist when she started. She stated she was just taken to a room and shown what to clean in the resident rooms. She was shown pictures of areas that were of concern, and she stated she tried to do the best she could to clean the rooms. She stated the impact to the residents' rooms not being thoroughly cleaned was not good for the resident because they were ill and needed to be cared for.<BR/>Interview on 06/15/23 at 12:05 PM with the Administrator revealed she terminated the Housekeeping Supervisor about three weeks ago and they were currently seeking a new Housekeeping Supervisor. She stated she was currently responsible for the Housekeeping at the facility and she was aware they could be better at cleaning the facility more thoroughly. She stated she directed staff to check for the cleanliness of the rooms whenever they completed their rounds and report any concerns to housekeeping immediately. She stated the risk of not ensuring rooms were thoroughly cleaned was an infection control and dignity concern for the residents. <BR/>Record review of the facility's Housekeeping Workers' Checklist dated 7/2017, revealed the resident rooms were expected to be cleaned daily, including the cleaning of all fixtures and furniture, walls, and dusting and mopping floors.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for three (Resident #1, Resident #4, and Resident #5) of four residents, in that:<BR/>The facility failed to use dishes and silverware for Resident #1, Resident #4, and Resident #5, instead using disposable plasticware and Styrofoam. <BR/>This failure placed residents at risk of living in an undignified and unhomelike environment leading to a risk loss of self-worth and a decreased quality of life.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including unspecified dementia, unspecified protein-calorie malnutrition, age-related physical debility, and adult failure to thrive.<BR/>Review of Resident #1's quarterly MDS assessment, dated 03/27/23, reflected a BIMS of 11, indicating a moderate cognitive impairment.<BR/>Review of Resident #1's quarterly care plan, revised 03/27/23, reflected she was at risk for impaired skin integrity with an intervention of encouraging adequate food/fluid intake.<BR/>During an observation and interview on 04/18/23 at 8:50 AM, Resident #1 was attempting to cut a piece of breakfast sausage on a Styrofoam plate with a plastic fork and knife. She stated it was not right that they were served meals on Styrofoam all of the time. She said she did not like it at all and never used Styrofoam when she was at home. <BR/>Review of Resident #4's undated face sheet reflected a [AGE] year-old male who was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses including paraplegia (paralysis that affects the ability to move the lower half of the body), traumatic brain injury, and type II diabetes.<BR/>Review of Resident #4's quarterly MDS assessment, dated 02/24/23, reflected a BIMS of 15, indicating no cognitive impairment.<BR/>Review of Resident #4's quarterly care plan, revised 02/24/23, reflected he had an ADL self-care performance deficit with an intervention of being able to eat meals on his own and at times, required tray set up.<BR/>During an observation and interview on 04/18/23 at 8:43 AM, Resident #4 was just finishing up his breakfast that was served on a Styrofoam plate. He stated they were not served meals on Styrofoam all of the time and was not sure why they occasionally were. He stated it annoyed him, but as the Resident Council President, he heard a lot of grumblings about it from the other residents, and believed they were even more upset by it than he was. <BR/>Review of Resident #5's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including muscle wasting and atrophy, major depressive disorder, and osteoarthritis (inflammation of joints).<BR/>Review of Resident #5's quarterly MDS assessment, dated 03/30/23, reflected a BIMS of 15, indicating no cognitive impairment. <BR/>Review of Resident #5's quarterly care plan, revised 03/30/23, reflected she had an ADL self-care performance deficit with an intervention of requiring supervision assistance by (1) staff to eat.<BR/>During an interview on 04/18/23 at 9:28 AM, Resident #5 was in her room. She stated she had already finished her breakfast. She stated her breakfast was not served on Styrofoam that morning, but meals were served with it (and plastic cutlery) a lot of the time, especially at night and on weekends. She stated it was ridiculous and made her feel like an idiot.<BR/>During an interview on 04/18/23 at 1:11 PM, the DM stated she had only been working at the facility for a couple of weeks. She stated they rarely utilized Styrofoam/plasticware, but they sometimes had to because they only had the exact number of dishes per resident. She stated that morning (04/18/23), they had to utilize Styrofoam/plasticware for about 15 meal trays because not all of the dirty dinner trays had been returned to the kitchen from the night before. She stated they did not have time to get them sanitized before the breakfast meal. She stated dishes/silverware had been ordered and she had been thinking about going (local store) to purchase some in the meantime.<BR/>During an interview on 04/18/23 at 1:25 PM, the DON stated she had seen Styrofoam/plasticware being utilized a few times, but not a lot. She stated she was not sure why it had been used. She stated she could understand why the residents would not like it as she did not like them herself. She stated the residents should be served their meals on glass plates and bowls with silverware.<BR/>During an interview on 04/18/23 at 1:55 PM, the AD stated she had only been working at the facility for about two. She stated she was unable to locate the resident council minutes from January or February of 2023. She stated she had not paid attention during mealtimes and was not sure if Styrofoam was being utilized to serve residents their food.<BR/>Review of the Resident Council Minutes, March of 2023, reflected no grievances concerning the use of Styrofoam. A request was made for the minutes from January and February of 2023, but they were not provided prior to exit.<BR/>Review of the facility's undated Resident Rights policy reflected the following:<BR/>Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to:<BR/>a. <BR/>A dignified existence
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide each resident with a nourishing, palatable, well-balanced diet that met his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident for three (Resident #1, Resident #2, and Resident #3) of five residents' meal trays reviewed for accuracy, in that:<BR/>The facility failed to ensure milk was provided for dry cereal that was served for Resident #1 and Resident #2 and serve house shakes as ordered for Resident #2 and Resident #3 during breakfast on 04/18/23.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including unspecified dementia, unspecified protein-calorie malnutrition, age-related physical debility, and adult failure to thrive.<BR/>Review of Resident #1's quarterly MDS assessment, dated 03/27/23, reflected a BIMS of 11, indicating a moderate cognitive impairment.<BR/>Review of Resident #1's quarterly care plan, revised 03/27/23, reflected she was at risk for impaired skin integrity with an intervention of encouraging adequate food/fluid intake.<BR/>Review of Resident #1's breakfast meal ticket, on 04/18/23, reflected milk as one of her beverage preferences. <BR/>During an observation and interview on 04/18/23 at 8:50 AM, Resident #1's call light was on. She stated she had pressed it at least an hour ago because she could not eat her breakfast as she was served dry cereal with no milk. <BR/>Review of Resident #2's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including type II diabetes, muscle wasting and atrophy, and hypertensive (high blood pressure) heart disease.<BR/>Review of Resident #2's quarterly MDS assessment, dated 01/18/23, reflected a BIMS of 1, indicating a severe cognitive impairment.<BR/>Review of Resident #2's quarterly care plan, revised 03/23/23, reflected she was at risk for the potential for nutritional problems with an intervention of providing/serving diet as ordered.<BR/>Review of Resident #2's breakfast meal ticket, on 04/18/23, reflected milk as one of her beverage preferences and house shakes should be provided for all meals. <BR/>During an observation and interview on 04/18/23 at 8:58 AM, Resident #2 motioned this Surveyor into her room. She was upset pointing to her meal tray. She was eating dry cereal with her hands and stated, Why would I get cereal with no milk? There was no house shake on her tray. She stated she rarely received a house shake with her meals.<BR/>Review of Resident #3's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including muscle weakness, hypertensive heart failure, multiple fractures, and adult failure to thrive.<BR/>Review of Resident #3's quarterly MDS assessment, dated 01/23/23, reflected a BIMS of 5, indicating a severe cognitive impairment.<BR/>Review of Resident #3's quarterly care plan, revised 02/24/23, reflected she was at risk of unplanned/unexpected weight loss related to poor food intake with an intervention of providing a house shake as ordered.<BR/>Review of Resident #3's breakfast meal ticket, on 04/18/23, reflected house shakes should be provided for all meals. <BR/>Observation on 04/18/23 at 9:05 AM revealed Resident #3 sleeping. Her breakfast tray was on her bed side table. There was no house shake present.<BR/>During an interview on 04/18/23 at 1:06 PM, the ADON stated that a nurse always checked the meal trays when they exited the kitchen to ensure accuracy, consistency of the food, and for supplements (house shakes). He stated if dry cereal was being served, the nurse should ensure there was milk on the tray. He stated the kitchen staff were to follow the meal tickets, but the nurse was ultimately responsible for ensuring all accurate items were accounted for.<BR/>During an interview on 04/18/23 at 1:11 PM, the DM stated she conducted training daily with her cooks and dietary aides on ensuring accuracy of the trays - house shakes accounted for, accurate diet. She stated she had been standing at the end of the serving line during each meal so she could double-check the trays. She stated that morning (04/18/23), she was not able to double-check the trays as she had run late due to traffic. She stated when the NP or RD ordered supplements, such as house shakes, the resident's meal ticket would reflect the order.<BR/>During an interview on 04/18/23 at 1:15 PM, the DON stated a nurse was always assigned and responsible for checking meal trays before they were passed out to the residents. She stated they were to check for diet consistency, specialized equipment, and that the items were correct. She stated some residents may prefer to eat cereal dry, but for the most part, milk should be served when dry cereal was being served. She stated if residents were not receiving accurate items or their ordered house shakes, it could lead to malnutrition or weight loss.<BR/>Review of the facility's undated Food Preparation and Service Policy reflected nothing regarding accuracy of meal trays/dining services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Based on observation and interview the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and the facility failed to ensure, in accordance with State and Federal laws, all drugs were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 2 of 4 medication carts (#1 and #2) reviewed for medication storage.<BR/>1. The facility failed to ensure the medication carts #1 and #2 were secured and unable to be accessed by unauthorized personnel and residents. <BR/>These failures could place residents at risk for not receiving drugs and biologicals as needed and a drug diversion.<BR/>Findings include:<BR/>An observation on 06/14/23 at 12:15 PM revealed a medication cart #1 was parked at the nurse's station and was unlocked. There were no staff observed at or near the medication cart or nurse's station. There were no residents observed near the medication cart. <BR/>During an observation on 06/14/23 at 12:15 PM revealed the MDS Coordinator walked by, saw the State Surveyor examining the unlocked and unattended medication cart. The MDS Coordinator locked medication cart.<BR/>In an interview with on 06/14/23 at 12:20 PM with the MDS coordinator who stated that she did not know who was assigned to medication cart #1, but it should not have been left unlocked, nor should medication bottle be left on top. She said she would ask the DON who was assigned the cart and lock it now to prevent access by visitors, other staff, or residents that could cause harm if accessed or other residents to miss medication.<BR/>An observation on 06/14/23 at 12:20 PM revealed the RN-R (assigned medication cart #1) was located near the administrator's office in the lobby. <BR/>An observation on 06/15/23 at 1:45 PM revealed medication cart #2 was parked in front of a resident room. The resident room door was open, and no residents or visitors were observed near the medication cart. The MDS Coordinator locked the cart and stated that she did not know how was assigned to medication cart #2, but she would contact the ADON. <BR/>In an interview with RN-R-R on 06/14/23 at 12:22 PM revealed he left the cart to speak with a staff up front (in the lobby). Upon closer examination the medication bottle was empty and discarded. He said he was gone for few minutes. The RN-R said he did not recall leaving the medication cart unlocked. He said the protocol was for the medication cart to be locked when unattended to prevent unauthorized staff, visitors, and residents from accessing the medication. He said leaving a medication cart unlocked could lead to a resident accessing and overdosing or being harmed. RN-R said he was responsible for locking the medication cart when walking away and discarding empty medication bottles.<BR/>During an interview on 06/15/23 at 2:00 PM, LVN N said she was not thinking when she left medication cart #2 unlocked. LVN N said the medication cart should have never been left unlocked as it could allow residents to access medication and take the incorrect meds or for medications to be stolen. She said the medication carts should be locked when not attended by authorized personnel.<BR/>During an interview on 06/15/23 at 2:10 PM, the ADON who said medication carts should never be left unattended. The ADON said the importance of locking medication carts was due to prevent others from accessing the resident medications and narcotics and taking medications that could cause harm or steal and residents miss their medications. She said authorized personnel was responsible for managing the medication carts on the units and locking when away.<BR/>During an interview on 06/15/23 at 2:25 PM, the DON said she expected medication carts to always be locked when unattended by authorized personnel. The DON said the importance of keeping the medication carts locked was to keep residents, visitors, and staff out of the medications.<BR/>During an interview on 06/15/23 at 2:29 PM with the ADM revealed she expected medication carts to be locked when unattended by authorized personnel. The ADM said the importance of locking the medication carts was to protect the residents, visitors, and staff out of the medications.<BR/>Record review of the facility's in-service with RN-R, dated 06/14/23, revealed no time. Subject: medication/TX carts must be locked when not in use. The RN-R was able to demonstrate how to lock the cart and ensure the medications were secured. The in services one on one Inservice was signed by RN-R and the DON. <BR/>Record review of the facility's, undated, policy titled Storge of Medication indicated, .compartments containing drugs and biologicals are locked when not in use. Unlocked medications carts are not left
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide food was prepared by methods that conserve nutritive value, flavor and appearance and food and drink was palatable, attractive, and at a safe and appetizing temperature for 1 of 8 residents (Residents #72 ) that were reviewed for meal presentation and taste.<BR/>1. The facility failed to ensure [NAME] A prepared regular, mechanical, and puree stir fry chicken and vegetables with taste and not overcooked during meal service on 06/14/23. Resident meals were observed mushy and watery for the puree, and the vegetables overcooked.<BR/>2. The DM failed to serve juice that was not watered down. The apple and cranberry juice contained more water than juice.<BR/>3. The DM failed to have orange juice available to resident's during the machine outage from 6/10/23 to 06/14/23.<BR/>The failures could place resident's at risk of a loss of appetite, altered nutritional status and weight loss.<BR/>Findings include:<BR/>Observation on 06/14/23 at 12:45 PM revealed [NAME] A placed prepared stir vegetables which consisted of French green beans, carrots which were mushy and overcooked with chicken. The puree vegetables and meat were separated and with a liquid soup consistency. <BR/>During survey test tray sample on 06/15/23 the puree vegetables had no flavor.<BR/>An observation on 06/15/23 at 1:15 PM of the apple and cranberry juice dispenser machine revealed only water dispensed for 3oz. of the cup then 1oz. of juice, which tasted like water and the orange juice was out. <BR/>A record review of Resident #72's face sheet revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #72 had diagnoses which included: benign neoplasm of pituitary gland (non-cancerous), type 2 diabetes mellitus without complications (fluctuating blood sugar levels), primary adrenocortical insufficiency (bodies fails to produce hormones of the adrenal, and depression (mood).<BR/>A record review of Resident #72's quarterly MDS, dated [DATE], revealed a BIMS of 11, which indicated moderate cognitive impairment. Resident #72 required supervision for assistance and 1 person assist with showers.<BR/>In an interview on 06/14/2023 at 10:15 AM, Resident #72 revealed the food did not taste good and residents were not offered alternate selections. There was no orange juice and the food had no taste.<BR/>Interview with [NAME] A on 06/14/23 at 12:55 PM revealed he used thickener to manage the consistency for puree vegetables and meat. He said broth was another form of flavoring used in the puree to maintain the taste of the vegetable and meat. He said he had not tasted the lunch food prepared as he did not like Chinese food. He would not taste the juice. He further stated he did not taste puree meals, because he did not like the texture. He said the juice was watery because the juice machine was not working properly, and the repairman had not arrived to repair the machine. He said this also, prevented the orange juice and thickener for tea and water to work properly. He said he would have the dietary manage to taste the food that he did not eat. The cook denied complaints about the taste of the food.<BR/>Interview with the DM on 06/14/23 at 1:18 PM revealed the juice machines had not been dispensing orange juice and dispensed watery apple, thickener, and cranberry juice since 6/10/23. The DM said she tasted the food prepared by [NAME] A. The DM said she had not purchased orange, apple, or cranberry juice since the juice machine stop working properly. She said she had contacted the repairman to come out, however he could not give her an exact day and time. She had not attempted to contact another provider for equipment repair to resume adequate juice to the residents for meals as she was waiting for the initial repairman to come. The DM said all residents were offered shakes with every meal or a choice of an alternate meal. She stated the that the food taste good.<BR/>Interview with the DM on 06/15/23 at 1:18 PM revealed she expected the food in the kitchen to be freshly prepared, appealing, and taste good for residents to consume. She expected the resident beverages to have the proper portions of mixture to maintain nutrition levels. She did routinely eat the meals and she did not have any concerns with the food taste and texture.<BR/>A record review of the kitchen diet roster revealed 68 regular diets, 7 mechanicals soft, and 6 pureed.<BR/>A record review of the facility's, undated, policy titled Food prep and services revealed .maintaining food temperatures of a safe zone and temperature for mechanically modified foods to maintain taste and nutrients. <BR/>The facility did not provide policy to address the pallability of the food.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for kitchen sanitation for 84 residents that received meals from the kitchen.<BR/> The facility kitchen staff failed to label and date food stored in the dry storage, preparing areas and the kitchen.<BR/>These failures could place residents at risk for food-born illness and food contamination. <BR/>The findings include:<BR/>During an initial tour of the facility kitchen on 06/13/23 at 9:00 AM revealed the following: <BR/>1- thickener observed in a clear plastic 4 oz. cup, therefore being exposed to environment and contaminants that affect the food quality.<BR/>1-28 oz. container of black pepper dated 4/18/21 indicating it had expired.<BR/>1-28 oz. container of cayenne pepper dated 1/5/21 indicating it had expired.<BR/>1 box of [NAME] noodles was undated<BR/>1 package of crackers revealed the date had rubbed off on the plastic unable to determine date opened or delivered.<BR/>2 boxes of coffee filters were unsealed and exposed to the environment. <BR/>3 <BR/>white buckets with dirty rags were unlabeled <BR/>3 boxes of cranberry juice were undated.<BR/>1 pair of latex gloves, used foil and ground meat soiled plastic.<BR/>1- 28 oz container of Basil lease was undated, <BR/>3 dish container chemical boxes were undated in dish room.<BR/>1 undated and exposed disposable drink tops were under the steam table. <BR/>1 clear container of individual honey packets were undated with spilled honey on the inside.<BR/>1 container of cooking and serving utensils were uncovered under and exposed to environment.<BR/>1-salt container of salt packets were undated.<BR/>1 container of yellow sweetener was undated.<BR/>1 container of Heinz bar-b-cue sauce was undated<BR/>1 container of salsa packets was undated<BR/>1 box of smuckers jelly was undated<BR/>1 trash can observed in the dining room was uncovered.<BR/>1 dining room hand sanitizer container was observed with dirt and grime on the handle and under the bottom.<BR/>In an interview on 06/13/23 at 09:00 AM with the DM, revealed she had been the dietary manager for two months. She said the coffee filters were exposed at the top of the box, because staff used the coffee filters for breakfast preparation of coffee. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers located under the steam table were labeled initially and an observation revealed they were not, and she said she would label them immediately. The DM said deep cleaning was conducted monthly, and she did not have documentation as this was something assured was done by staff. She said the facility policy was to label and date items delivered to the facility prior to storing on shelves to monitor dates for first come and first out as well as food integrity for resident meals. She expected the coffee filters to be properly covered when staff accessed them from the storage box, she expected the cook to cover and label food retrieved for preparation of meals, and she expected staff to practice sanitation in the kitchen during meal preparation by discarding all boxes, old food, and other trash properly in a covered garbage can. Failing to do so cold expose foods to the environment and food borne illnesses that could lead to resident complications. <BR/>In an interview on 6/13/23 at 9:30 AM with [NAME] A revealed he poured the thickener in a glass, to use while cooking the vegetables. He said it had only been uncovered int eh kitchen for 2 minutes. He said that he does not cover ingredients that are dispensed while cooking. He said he had not started cooking the vegetables; however he wanted the thickener in the prep area. He said failing to cover the thickener could lead to food borne illnesses and food contamination. <BR/>In an interview on 06/14/23 at 1:45 PM with the DM, revealed she had been working at the facility in this role for 2 months. She said the dish towels in the white bucket were dirty, and she was in the process of cleaning them. She said the coffee filters were open because they just finished breakfast. She said the iced tea container was uncovered because she just made tea. She said the packets in the clear containers were labeled initially. She said she will redate the containers. The DM said deep cleaning was conducted monthly, and she did not have documentation. The DM said it was all dietary staff responsibility to assure food items were dated in the kitchen upon being delivered. She was said it was her responsibility to assure the foods were not outdated and discarded, food labeled and dated, and sanitary conditions for food preparations were compliant in the kitchen as the food could cause illnesses to residents if not discarded timely or labeled. <BR/>In an interview with the ADM on 6/15/23 at 1:55 PM revealed she expected the dietary staff to follow the diet per nutrients and MD orders, label and date the food upon being delivered to the facility and seal opened dietary food and materials to protect against food born bacteria's and discarding when outdated. She said failing to date, label, cover food and seal containers and packages were important for all dietary staff to prevent environment exposure and food contamination.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Based on observation and interview the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and the facility failed to ensure, in accordance with State and Federal laws, all drugs were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 2 of 4 medication carts (#1 and #2) reviewed for medication storage.<BR/>1. The facility failed to ensure the medication carts #1 and #2 were secured and unable to be accessed by unauthorized personnel and residents. <BR/>These failures could place residents at risk for not receiving drugs and biologicals as needed and a drug diversion.<BR/>Findings include:<BR/>An observation on 06/14/23 at 12:15 PM revealed a medication cart #1 was parked at the nurse's station and was unlocked. There were no staff observed at or near the medication cart or nurse's station. There were no residents observed near the medication cart. <BR/>During an observation on 06/14/23 at 12:15 PM revealed the MDS Coordinator walked by, saw the State Surveyor examining the unlocked and unattended medication cart. The MDS Coordinator locked medication cart.<BR/>In an interview with on 06/14/23 at 12:20 PM with the MDS coordinator who stated that she did not know who was assigned to medication cart #1, but it should not have been left unlocked, nor should medication bottle be left on top. She said she would ask the DON who was assigned the cart and lock it now to prevent access by visitors, other staff, or residents that could cause harm if accessed or other residents to miss medication.<BR/>An observation on 06/14/23 at 12:20 PM revealed the RN-R (assigned medication cart #1) was located near the administrator's office in the lobby. <BR/>An observation on 06/15/23 at 1:45 PM revealed medication cart #2 was parked in front of a resident room. The resident room door was open, and no residents or visitors were observed near the medication cart. The MDS Coordinator locked the cart and stated that she did not know how was assigned to medication cart #2, but she would contact the ADON. <BR/>In an interview with RN-R-R on 06/14/23 at 12:22 PM revealed he left the cart to speak with a staff up front (in the lobby). Upon closer examination the medication bottle was empty and discarded. He said he was gone for few minutes. The RN-R said he did not recall leaving the medication cart unlocked. He said the protocol was for the medication cart to be locked when unattended to prevent unauthorized staff, visitors, and residents from accessing the medication. He said leaving a medication cart unlocked could lead to a resident accessing and overdosing or being harmed. RN-R said he was responsible for locking the medication cart when walking away and discarding empty medication bottles.<BR/>During an interview on 06/15/23 at 2:00 PM, LVN N said she was not thinking when she left medication cart #2 unlocked. LVN N said the medication cart should have never been left unlocked as it could allow residents to access medication and take the incorrect meds or for medications to be stolen. She said the medication carts should be locked when not attended by authorized personnel.<BR/>During an interview on 06/15/23 at 2:10 PM, the ADON who said medication carts should never be left unattended. The ADON said the importance of locking medication carts was due to prevent others from accessing the resident medications and narcotics and taking medications that could cause harm or steal and residents miss their medications. She said authorized personnel was responsible for managing the medication carts on the units and locking when away.<BR/>During an interview on 06/15/23 at 2:25 PM, the DON said she expected medication carts to always be locked when unattended by authorized personnel. The DON said the importance of keeping the medication carts locked was to keep residents, visitors, and staff out of the medications.<BR/>During an interview on 06/15/23 at 2:29 PM with the ADM revealed she expected medication carts to be locked when unattended by authorized personnel. The ADM said the importance of locking the medication carts was to protect the residents, visitors, and staff out of the medications.<BR/>Record review of the facility's in-service with RN-R, dated 06/14/23, revealed no time. Subject: medication/TX carts must be locked when not in use. The RN-R was able to demonstrate how to lock the cart and ensure the medications were secured. The in services one on one Inservice was signed by RN-R and the DON. <BR/>Record review of the facility's, undated, policy titled Storge of Medication indicated, .compartments containing drugs and biologicals are locked when not in use. Unlocked medications carts are not left
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Based on interview, observation, and record review, the facility failed to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week for 8 (1/1/25, 1/2/25, 1/3/25, 1/4/25, 1/5/25, 1/6/25, 1/7/25, and 1/8/25) of 9 days reviewed for RN coverage.<BR/>The facility failed to ensure they had an RN charge nurse on duty for 8 days 01/01/2025 through 01/08/2025.<BR/>This failure could place residents at risk of missed nursing assessments, interventions, care, and treatment. <BR/>Findings included:<BR/>Review of hand written nursing hours for December 31, 2024, to January 8, 2025, by the DON, reflected zero hours worked by an RN charge nurse on the following days:<BR/>01/02/2025,<BR/>01/06/2025, and<BR/>01/07/2025,<BR/>And less than 8 hours worked by an RN charge nurse on the following days:<BR/>01/01/2025, <BR/>01/03/2025,<BR/>01/04/2025, <BR/>01/05/2025, and<BR/>01/08/2025. <BR/>During an observation on 01/07/2025 at 11:35 AM and 01/08/2025 at 11:42 AM the staffing sign in sheet revealed 12-hour shifts for charge nurses. There were no RNs listed as charge nurses on the sign in sheet for 01/07/2025 and one nurse was listed on the sign in sheet for 01/08/2025 to work from 6:00 PM- 6:00 AM filling only 6 of the required 8 hours. <BR/>During a confidential interview a concern was mentioned about the number of nurses that worked on January 1, 2025. They stated that there was only one nurse providing care to all the residents on the morning of January 1, 2025. <BR/>During an interview on 01/08/2025 at 3:26 PM with the DON, he stated he was the only registered nurse scheduled to work and that most days he was the registered nurse schedule to work. He stated there was not a registered nurse dedicated as charge nurse today. The DON stated he was typically at the facility throughout the week and if they need a registered nurse when he isn't in the building then they utilize an outside telehealth service for triage. <BR/>During an interview on 01/08/2025 at 4:24 PM with the ADM, she stated they do their best to ensure there was a registered nurse in the building for 8 consecutive hours a day every day. She stated that all the floor nurses in this building are referred to as charge nurses.
Provide care and assistance to perform activities of daily living for any resident who is unable.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain personal hygiene for three (Resident #1, Resident #2, and Resident #3) out of five residents reviewed for ADLs, in that:<BR/>The facility failed to provide showers to Resident #1, Resident #2, and Resident #3 in compliance with their shower schedules.<BR/>This deficient practice placed residents at risk of a decline in hygiene, at risk of skin breakdown, and reduced feelings of self-worth.<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including morbid obesity, chronic pain syndrome, and muscle weakness.<BR/>Review of Resident #1's MDS assessment, dated 02/01/23, reflected a BIMS of 15, indicating no cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #1's initial care plan, dated 01/18/23, reflected she had an ADL self-care performance deficit related to decreased strength and mobility with no intervention for bathing.<BR/>Review of Resident #1's bathing tasks in her EMR, on 02/11/23, reflected she went eight days without a shower, from 01/31/23 - 02/07/23. There was no documentation that she refused a shower.<BR/>During and observation and interview on 02/07/23 at 10:26 AM, Resident #1 was laying in her bed softly crying. Her hair was matted to the back of her head and her face was greasy. She stated she just wanted to be clean. She stated she had gone at least eight days without a shower, and she felt gross. She stated if she asked for a shower, the aides would respond, it is not your shower day. She stated not receiving regular showers had made her depressed .<BR/>Review of Resident #2's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), osteoarthritis (inflammation of joints), and muscle weakness.<BR/>Review of Resident #2's quarterly care plan, dated 11/09/22, reflected she had an ADL self-care performance deficit related to Parkinson's and fracture of pelvis and weakness, with an intervention of requiring assistance by one staff with bathing.<BR/>Review of Resident #2's quarterly MDS assessment, dated 01/31/23, reflected a BIMS of 11, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #2's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/27/23 and 01/30/23 (total dependance) within the last 30 days. There was no documentation that she refused a shower.<BR/>During an observation and interview on 02/11/23 at 10:43 AM, Resident #2 was sitting in her wheelchair in her room. Her hair and face were greasy. She stated she could not remember the last time she was given a shower. She stated the aides always seemed too busy. She stated it made her feel like she was not important .<BR/>Review of Resident #3's undated face sheet reflected a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including tremors, unspecified dementia, and muscle weakness.<BR/>Review of Resident #3's initial care, dated 01/12/23, reflected he had an ADL self-care performance deficit related to recent hospital stay with an intervention of requiring one staff physical assistance with bathing.<BR/>Review of Resident #3's admission MDS assessment, dated 01/16/23, reflected a BIMS of 12, indicating a moderate cognitive impairment. Section G (Functional Status) reflected she was totally dependent for bathing.<BR/>Review of Resident #3's bathing tasks in her EMR, on 02/11/23, reflected she received two showers - 01/13/23 and 02/06/23 (total dependance) within the last 30 days. She refused shower once - on 01/16/23.<BR/>During an observation and interview on 02/11/23 at 12:42 PM, Resident #3 was in her room which had a foul urine odor. Her hair was matted to the back of her head. She stated, while in tears, that she had not received a shower in a long time, and she hated feeling dirty .<BR/>During an interview on 02/11/23 at 12:54 PM, the DON stated it was her expectations that residents were to be showered at least three times a week and as needed. She stated it was a little bit of everybody's responsibility to review the care tracker to ensure showers were getting done. She stated if a resident was not receiving a shower regularly, it could lead to skin breakdown or a fungal rash.<BR/>During an interview on 02/11/23 at 1:13 PM, RN A stated residents should be showered at least three times a week. She stated the expectation was that the nurses wrote down who should be showered that day according to the residents' shower schedule, and the aides would notify them when it had been completed or if a resident had refused.<BR/>During an interview on 02/11/23 at 1:22 PM, CNA B stated the aides knew when it was a resident's shower day because it would pop up on the kiosk (where they document completed resident care tasks). She stated that sometimes it was hard to get all residents showered on their scheduled day because of being short-staffed. She stated she was unaware she was supposed to notify the nurse each shift of who was showered or who refused. She stated if a resident refused a shower, there was an option for refusal in the care tracker.<BR/>During an interview on 02/11/23 at 1:27 PM, the ADM stated it was the nurses' responsibility to ensure showers were getting down by looking in the residents' chart in the care tracker. She stated if a resident refused a shower, her expectation would be for the aide to notify the nurse and for the resident to be asked again later in the day. She stated not receiving showers regularly could lead to a lot of different skin issues. She stated they did not have a policy on ADL care or showers.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure residents had a right to a safe, clean, comfortable and homelike environment which included but was not limited to receiving treatment and supports for daily living safely for three of eight rooms (Room # 305, #310, and #508) reviewed for environment.<BR/>The facility failed to ensure resident rooms were cleaned and sanitized daily, and in accordance with the facility's Housekeeping Workers' Checklist.<BR/> This failure could place residents at risk of the spread of disease-causing organisms in the residents' living areas and on resident care equipment. <BR/>Findings include:<BR/>Observations on 06/13/23 at 10:35 AM and 06/14/23 at 2:00 PM of room [ROOM NUMBER], which was occupied by two residents that could not be interviewed, revealed the center area of the room floor had black dirt spots and the corner of the floors had thick black dirt patches. The residents' bathroom bottom wall had some drywall work done but it was dirty and the wood looked as if it was rotting and was not painted. <BR/>Observations on 06/13/23 at 10:57 AM and 06/14/23 at 11:10 AM of room [ROOM NUMBER], which was occupied by one resident that could not be interviewed, revealed the room floor had visible black dirt spots and the corner of the floor had thick built-up black dirt along the walls and corner. There was a white paper stuck to the floor in the corner of the room. <BR/>Observations on 06/13/23 at 11:41 AM and 06/14/23 at 11:20 AM of room [ROOM NUMBER], which was occupied by a resident that was unavailable for interview, revealed the room floor had visible black dirt spots on the floor and in the corner of the floors was a black thick built-up of dirt. There was a white paper stuck to the floor in the corner of the room. The resident's bathroom floor was visibly dirty and had black [NAME] spots all over it. <BR/>Interview with Resident #3 on 06/13/23 at 10:57 AM revealed she had concerns about the cleanliness of the facility a few weeks ago. She stated the Housekeeping Manager was fired some weeks ago but the cleaning was still bad when he was at the facility. She stated that housekeeping basically swept the middle of the room, emptied the trash, and did a light mop. She stated she had complained to the Administrator and DON recently. <BR/>Interview with the DON on 06/14/23 at 2:25 PM revealed she was shown the pictures of the concerns regarding the cleanliness of the resident rooms. She stated the facility currently did not have a Housekeeping Supervisor but she thought they were doing a good job cleaning resident rooms daily. She stated she expected the rooms to be cleaned from top to bottom daily. She sated the risk of residents' rooms not being thoroughly cleaned could impact the residents' ability to have a homelike environment. She stated they had at least two housekeeping aides daily to clean rooms. <BR/>Interview with the ADON on 06/15/23 at 10:35 AM revealed housekeeping had staffing concerns but they cleaned pretty good. He stated he walked into a lot of other facilities and this one did not smell like others. He stated the previous Housekeeping Supervisor was terminated about 2 or 3 weeks ago. He advised that they did not really have a Lead Housekeeper and staff had been advised that if they observe a room that needed cleaning, to get someone I housekeeping to resolve the issue. He stated the risk of not cleaning resident rooms thoroughly impacted the residents' ability to have a comfortable homelike environment.<BR/>Interview with Housekeeping Aide H on 06/15/23 at 10:20 AM revealed she had been at the facility since February 2023, and she usually cleaned the 200 hall. She stated she was the only housekeeper currently available in the facility because the other Housekeeping Aide had left the facility for lunch. She stated when she cleaned resident rooms, she emptied the trash, cleaned the bathroom, mopped the floor, and used air freshener. She stated they swept and mop the entire floor. She stated she was never given a checklist when she started. She stated she was just taken to a room and shown what to clean in the resident rooms. She was shown pictures of areas that were of concern, and she stated she tried to do the best she could to clean the rooms. She stated the impact to the residents' rooms not being thoroughly cleaned was not good for the resident because they were ill and needed to be cared for.<BR/>Interview on 06/15/23 at 12:05 PM with the Administrator revealed she terminated the Housekeeping Supervisor about three weeks ago and they were currently seeking a new Housekeeping Supervisor. She stated she was currently responsible for the Housekeeping at the facility and she was aware they could be better at cleaning the facility more thoroughly. She stated she directed staff to check for the cleanliness of the rooms whenever they completed their rounds and report any concerns to housekeeping immediately. She stated the risk of not ensuring rooms were thoroughly cleaned was an infection control and dignity concern for the residents. <BR/>Record review of the facility's Housekeeping Workers' Checklist dated 7/2017, revealed the resident rooms were expected to be cleaned daily, including the cleaning of all fixtures and furniture, walls, and dusting and mopping floors.
Provide and implement an infection prevention and control program.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two of three residents (Resident #10 and Resident #24) reviewed for infection control. <BR/>The facility failed to ensure MA S sanitized the blood pressure device and cuff between use with Resident #10 and Resident #24. <BR/>This failure could place residents at risk of cross-contamination and infections.<BR/>Findings include:<BR/>Record review of Resident #10's face sheet, dated 06/15/23, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #10's relevant diagnoses included breast cancer, difficulty swallowing, difficulty walking, anxiety and dementia. <BR/>Record review of Resident #24's face sheet, dated 06/15/23, revealed a [AGE] year-old female who was re-admitted to the facility on [DATE]. Resident #24's relevant diagnoses included heart failure, kidney failure, difficulty swallowing, difficulty walking, anxiety, depression, post traumatic stress disorder, and bi-polar disorder with mania episodes. <BR/>In observation of MA S on 06/13/23 at 9:10 AM, she obtained Resident #24's blood pressure by placing the device cuff on her right wrist. MA S failed to sanitize the blood pressure device and cuff before or after use with Resident #24.<BR/>In observation of MA S on 06/13/23 at 9:18 AM, she obtained Resident #10's blood pressure by placing the device cuff on her left wrist. MA S failed to sanitize the blood pressure device and cuff before or after use with Resident #10. <BR/>In interview with MA S on 06/13/23 at 9:48 AM, she stated she forgot to sanitize the blood pressure device and cuff between use on Resident #24 and Resident #10. She stated the facility had educated her on sanitizing shared use equipment but during the time of observation, she forgot. She stated it was important to sanitize shared use equipment for infection control purposes. <BR/>In interview with ADON W on 06/15/23 at 10:19 AM, he stated all staff were expected to sanitize shared use equipment between resident use. He stated MA S should have sanitized the blood pressure cuff and device between use with residents in her care. He stated it was important to sanitize shared use equipment between resident use to prevent infection and cross-contamination. He stated it was the floor nurse who oriented and trained MA S to ensure she adhered to infection control policies and procedures. <BR/>In interview with the DON on 06/15/23 at 10:59 AM, she stated all staff were expected to sanitize shared use equipment between resident use. She stated MA S should have sanitized the blood pressure cuff and device between use with residents in her care. She stated it was important to sanitize shared use equipment between resident use to prevent infection at the facility. She stated MA S was agency sourced staff, and it was expected she was trained in infection control policies and procedures by the agency. She stated MA S was oriented by a staff nurse before being able to work on her own; but stated there was not any documentation of a facility generated skills check-off or competencies for review. <BR/>In interview with the Administrator on 06/15/23 at 1:22 PM, she stated she expected all staff to sanitize shared use equipment between resident use. She stated it was important to sanitize shared use equipment between resident use for infection control purposes. She stated it was the DONs responsibility to ensure staff adhere to infection control policies and procedures. <BR/>Record review of the facility's, undated, policy, Cleaning and Disinfection of Resident Care Items and Equipment, revealed: d. Reusable items are cleaned and disinfected or sterilized between residents.
Keep residents' personal and medical records private and confidential.
Based on observation, interview and record review the facility failed to ensure the resident had a right to personal privacy and confidentiality of his or her personal and medical records for 1 of 5 residents (Resident # 31) reviewed for medical record confidentiality.The facility failed to ensure RN D kept Resident # 31's medical information confidential.This failure could place residents at risk of their medical information being provided to unauthorized personnel, other residents, or visitors.Findings include: Observation on 08/20/2025 from 9:08 AM until 9:12 AM revealed RN D was not at the medication cart. The computer screen was left open and facing the hallway which exposed Resident confidential medical information which included name and medications. Interview on 08/20/2025 at 9:14 AM, RN D stated resident name and monitoring were on the open screen; however, he could not remember if his diagnosis was on the screen. He stated he received in-service to always lock the computer screen when not standing at the medication cart. He stated he did not recall the date he received the in-service on HIPPA. He stated he did not follow HIPPA protocol. RN D stated a visitor, another resident or anyone not an employee at the facility had access to a resident's medical information if they passed by the medication cart. He stated if another resident saw any information and shared with Resident #31, this may be embarrassing to the resident for other residents to see the resident's medical information. Interview on 08/21/2025 at 1:30 PM, the Administrator stated her expectation was for confidentiality of the residents to be protected. She stated computer screens should have been closed when not in use and any paperwork with the resident information should have been covered. She stated that was protected confidential information and it could have been a HIPAA violation.In an interview on 08/21/2025 at 2:50 PM, the DON stated resident information should be kept confidential and if it were not, it would be a HIPAA violation. She stated all computer screens were expected to be locked if a nurse was not viewing a resident's information. She said because if the screen is left open with the resident's information anyone could get that residents information. Record review of the facility's, undated, Policy on Protected Health Information, Safeguarding Electronic, reflected Electronic protected health information is safeguarded by administrative, technical, and physical means to prevent unauthorized access to protected health information. All workstations are protected from unauthorized access by physical barriers that discourage attempts to tamper with or violate security rules, including:a. Placing computer terminals and workstations away from high- traffic areas of the facility.Automatically locking computer screens.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a resident with urinary incontinence appropriate treatment and services to prevent urinary tract infections for 1 of 3 residents reviewed for urinary catheters (Resident #1) in that, <BR/>RN A failed to transcribe Resident #1's foley catheter order correctly and LVN B did not insert Resident #1's foley catheter according to physician orders and Resident #1 was sent to the local hospita ER, was admitted in ICU for sepsis after experiencing a change of condition on 02/04/2024. <BR/>This failure could place residents with indwelling catheters at risk for infections, discomfort, and sepsis .<BR/>Findings included:<BR/>Review of Resident #1's undated face sheet revealed a 67-year- male with admission date of 06/07/2023. Diagnoses included neuromuscular dysfunction of bladder (Neurogenic bladder -is the name given to a number of urinary conditions in people who lack bladder control due to brain, spinal cord or nerve problems.), acute kidney failure (occurs when the kidney suddenly become unable to filter waste products from the blood), quadriplegic (affected by or relating to paralysis of all four limbs), other muscle spasm (a muscle cramp is an uncontrollable and painful spasm of a muscle). <BR/>Review of Resident #1's quarterly MDS assessment dated [DATE] revealed a BIMS score of 15 which indicated no cognitive impairment. It was also indicated Resident #1 had an indwelling catheter.<BR/>Review of Resident#1's Care Plan dated 06/14/2023 revealed Resident #1 was at risk for infection related to foley catheter for neurogenic bladder (is the name given to a number of urinary conditions in people who lack bladder control due to brain, spinal cord or nerve problems) with intervention of Refer to/or follow up with Urologist as ordered/indicated.<BR/>Record review of Resident #1's physician order dated 01/05/2024 reflected: Flush foley catheter with 60ml NS QD PRN every 24 hours as needed for hematuria (blood in the urine).<BR/>Record review of Resident #1's MAR reflected: Nitrofurantoin Macrocrystal (an antibiotic that treats urinary Tract Infection) Oral Capsule 100 MG (Nitrofurantoin Macrocrystal) Give 1 capsule by mouth every 12 hours for UTI until 01/14/2024 started on 1/08/2024.<BR/>Record review of Resident #1's progress notes written by RN A reflected: Resident has a 16F foley catheter that is leaking around it. This nurse flushed the foley with 100ml and the leaking has appeared to stop. Will continue to monitor.<BR/>Record Review of Resident #1's Urologist order dated 01/26/2024 reflected: Neurogenic bladder : Neuromuscular dysfunction of bladder, unspecified<BR/>Note to Provider: Mandatory Exchange 16Fr Coude foley catheter every 30 days (coude catheter is specifically designed to maneuver around obstructions or blockage in the urethra. Coude is the French word for bend or elbow and coude catheters are slightly bent at the tip which helps them move past a blockage.) Also noted on document was needs to be changed in 3 days 1/29/2024 (written in pen).<BR/>Record review of Resident #1's progress notes dated 01/26/2024 written by RN A reflected: Resident went to see a urologist today and he ordered his foley cath [catheter] to be changed on Monday January 29th.<BR/>Record review of Resident #1's TAR reflected an order undated: change foley q month on 29th every night shift starting on the last day of month and ending on the last day of month every month for foley care.<BR/>Record review of Residednt #1's progress notes reflected no documentation on 01/29/2024 of Resident #1's foley catheter being inserted and how Resident #1 tolerated the procedure.<BR/>Record review of Resident #1's progress notes written by LVN B dated 02/04/2024 reflected: resident observed with abnormal vital signs as followed: BP 124/72 HR 89 RR 20 Temp 99.9 78% O2 on room air. Resident appears drowsy and is not communicative as normal to baseline. Called on call for [company name], NP ordered to send to hospital for eval [evaluation] and treat. Family made aware and requested to send to [local hospital]. Resident transferred to hospital at 6pm.<BR/>Record review of Resident #1's local hospital records dated 02/04/2024 reflected: CTs performed looking for infectious source note the Foley catheter to be in the patient's prostate with the balloon inflated in the prostate. As such the catheter was deflated and then removed, there is some bleeding and difficulty replacing the catheter. We discussed with urology who recommended attempting a coudé catheter. Coudé was successful and is now draining purulent urine. Patient was accepted by the ICU for admission. Patient with neurogenic bladder, has indwelling catheter that was replaced day of admission with balloon inflated and prostate causing obstruction. On removal purulent drainage was observed. AKI possibly due to prerenal secondary to sepsis versus intrinsic due to infection versus obstructive due to foley positioning .<BR/>During an interview on 02/07/2024 at 09:47 am LVN B stated she worked with Resident #1 on 01/29/2024 . She also stated she was notified by the Wound care nurse that Resident #1 had an order to change his foley catheter that day. LVN B stated she did not see the order from the urologist visit on 01/26/2024 but went by what was indicated on the TAR. LVN B stated she used a regular foley catheter with 16fr on Resident #1. After reviewing the orders from the urologist office, LVN B stated if she had seen the order from the urologist before inserting the foley catheter, she would have used a coude catheter because coude catheters are shaped in a way to help with easy insertion and they also help when there is difficulty in draining urine. LVN B stated she worked on 02/04/2024 and was the nurse on duty when Resident #1 was sent to the local hospital ER.<BR/>During an interview on 02/07/2024 at 10:06 am the Wound care nurse stated on 01/29/2024 she informed LVN B that Resident #1's foley catheter needed to be changed on that day. She stated she did not see a copy of the order brought from the urologist on 01/26/2024 but saw the consolidated orders in the computer . The Wound care nurse stated if she had seen the copy of the order from the Urologist visit, she would have told LVN B to use a coude catheter. She stated coude catheters were used for residents with prostate issues and difficulty with insertion. She stated the order in the computer should have indicated, use a coude catheter.<BR/>During an interview on 02/07/2024 at 10:21 am the DON stated Resident #1 had problems with his foley catheter leaking all the time, bladder spasm causing obstruction and the catheter not draining well, and so Resident #1 was referred to the urologist. The DON stated she did not see Resident #1's orders from the urologist visit, she heard about it. The DON stated the order from the urologist office was put in the computer by RN A and LVN B followed what was in the computer. The DON stated coude catheters helped with insertion and placement and should have been switched according to the order. The DON stated it was her expectation staff follow physician orders and transcribe as indicated. <BR/>During an interview on 02/07/2024 at 10:59 am RN A stated he worked with Resident #1 on the day he went to the urologist appointment. RN A said there was an order to change Resident #1's foley catheter in 3 days which was on 01/29/2024 and he transcribed the order into the computer. RN A stated he did not remember the part where the order indicated to use a coude catheter. RN A stated coude catheters were used on men who had difficulties with insertion. RN A also stated Resident #1 had episodes of bladder spasm, his foley catheter clogged a few times and urine was coming out around the foley. RN A said staff got orders to flush the foley catheter and an appointment with the urologist was made.<BR/>Review of facility's policy undated titled Catheter Care, Urinary reflected:<BR/>Purpose: The purpose of this procedure is to prevent catheter-associated urinary tract infections. Preparation: Review the resident's care plan to assess for any special needs of the resident. Assemble the equipment and supplies as needed.<BR/>Review of facility's policy undated titled Physician Services reflected:<BR/>Policy Statement --The medical care of each resident is under the supervision of a Licensed Physician.<BR/>-Physician orders will be followed by nursing staff and progress notes shall be maintained at the facility.<BR/>-Consultative services shall be made available from community-based consultants or from a local hospital or medical center if clinically indicated.
Keep residents' personal and medical records private and confidential.
Based on observation, interview and record review the facility failed to ensure the resident had a right to personal privacy and confidentiality of his or her personal and medical records for 1 of 5 residents (Resident # 31) reviewed for medical record confidentiality.The facility failed to ensure RN D kept Resident # 31's medical information confidential.This failure could place residents at risk of their medical information being provided to unauthorized personnel, other residents, or visitors.Findings include: Observation on 08/20/2025 from 9:08 AM until 9:12 AM revealed RN D was not at the medication cart. The computer screen was left open and facing the hallway which exposed Resident confidential medical information which included name and medications. Interview on 08/20/2025 at 9:14 AM, RN D stated resident name and monitoring were on the open screen; however, he could not remember if his diagnosis was on the screen. He stated he received in-service to always lock the computer screen when not standing at the medication cart. He stated he did not recall the date he received the in-service on HIPPA. He stated he did not follow HIPPA protocol. RN D stated a visitor, another resident or anyone not an employee at the facility had access to a resident's medical information if they passed by the medication cart. He stated if another resident saw any information and shared with Resident #31, this may be embarrassing to the resident for other residents to see the resident's medical information. Interview on 08/21/2025 at 1:30 PM, the Administrator stated her expectation was for confidentiality of the residents to be protected. She stated computer screens should have been closed when not in use and any paperwork with the resident information should have been covered. She stated that was protected confidential information and it could have been a HIPAA violation.In an interview on 08/21/2025 at 2:50 PM, the DON stated resident information should be kept confidential and if it were not, it would be a HIPAA violation. She stated all computer screens were expected to be locked if a nurse was not viewing a resident's information. She said because if the screen is left open with the resident's information anyone could get that residents information. Record review of the facility's, undated, Policy on Protected Health Information, Safeguarding Electronic, reflected Electronic protected health information is safeguarded by administrative, technical, and physical means to prevent unauthorized access to protected health information. All workstations are protected from unauthorized access by physical barriers that discourage attempts to tamper with or violate security rules, including:a. Placing computer terminals and workstations away from high- traffic areas of the facility.Automatically locking computer screens.
Provide and implement an infection prevention and control program.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two of three residents (Resident #10 and Resident #24) reviewed for infection control. <BR/>The facility failed to ensure MA S sanitized the blood pressure device and cuff between use with Resident #10 and Resident #24. <BR/>This failure could place residents at risk of cross-contamination and infections.<BR/>Findings include:<BR/>Record review of Resident #10's face sheet, dated 06/15/23, revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #10's relevant diagnoses included breast cancer, difficulty swallowing, difficulty walking, anxiety and dementia. <BR/>Record review of Resident #24's face sheet, dated 06/15/23, revealed a [AGE] year-old female who was re-admitted to the facility on [DATE]. Resident #24's relevant diagnoses included heart failure, kidney failure, difficulty swallowing, difficulty walking, anxiety, depression, post traumatic stress disorder, and bi-polar disorder with mania episodes. <BR/>In observation of MA S on 06/13/23 at 9:10 AM, she obtained Resident #24's blood pressure by placing the device cuff on her right wrist. MA S failed to sanitize the blood pressure device and cuff before or after use with Resident #24.<BR/>In observation of MA S on 06/13/23 at 9:18 AM, she obtained Resident #10's blood pressure by placing the device cuff on her left wrist. MA S failed to sanitize the blood pressure device and cuff before or after use with Resident #10. <BR/>In interview with MA S on 06/13/23 at 9:48 AM, she stated she forgot to sanitize the blood pressure device and cuff between use on Resident #24 and Resident #10. She stated the facility had educated her on sanitizing shared use equipment but during the time of observation, she forgot. She stated it was important to sanitize shared use equipment for infection control purposes. <BR/>In interview with ADON W on 06/15/23 at 10:19 AM, he stated all staff were expected to sanitize shared use equipment between resident use. He stated MA S should have sanitized the blood pressure cuff and device between use with residents in her care. He stated it was important to sanitize shared use equipment between resident use to prevent infection and cross-contamination. He stated it was the floor nurse who oriented and trained MA S to ensure she adhered to infection control policies and procedures. <BR/>In interview with the DON on 06/15/23 at 10:59 AM, she stated all staff were expected to sanitize shared use equipment between resident use. She stated MA S should have sanitized the blood pressure cuff and device between use with residents in her care. She stated it was important to sanitize shared use equipment between resident use to prevent infection at the facility. She stated MA S was agency sourced staff, and it was expected she was trained in infection control policies and procedures by the agency. She stated MA S was oriented by a staff nurse before being able to work on her own; but stated there was not any documentation of a facility generated skills check-off or competencies for review. <BR/>In interview with the Administrator on 06/15/23 at 1:22 PM, she stated she expected all staff to sanitize shared use equipment between resident use. She stated it was important to sanitize shared use equipment between resident use for infection control purposes. She stated it was the DONs responsibility to ensure staff adhere to infection control policies and procedures. <BR/>Record review of the facility's, undated, policy, Cleaning and Disinfection of Resident Care Items and Equipment, revealed: d. Reusable items are cleaned and disinfected or sterilized between residents.
Regional Safety Benchmarking
333% more citations than local average
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