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Nursing Facility

AMARILLO MEDICAL LODGE

Owned by: For profit - Limited Liability company

Safety Pulse

AI-GENERATED FAMILY INSIGHTS

  • **Serious Infection Control Issues:** Facility failed to properly implement an infection prevention and control program, posing a significant risk to resident health and safety.

  • **Inadequate Medication Management:** Drugs and biologicals, including controlled substances, were not properly labeled and stored, increasing the potential for medication errors and diversion.

  • **Compromised Resident Assessment & Respiratory Care:** Deficiencies in accurate resident assessment and the provision of safe and appropriate respiratory care put residents at immediate risk of health complications.

Note: This summary is generated from recently documented safety inspections and citations.

Regional Context

This Facility10
AMARILLO AVERAGE10.4

4% fewer violations than city average

Source: 3-year federal inspection history (CMS.gov)

Quick Stats

10Total Violations
102Certified Beds
Safety Grade
F
75/100 Score
F RATED
Safety Audit Result
Legal Consultation Available

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Violation History

CITATION DATEJanuary 1, 2026
F-TAG: 0695

Provide safe and appropriate respiratory care for a resident when needed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents who need respiratory care were provided such care consistent with professional standards of practice for 1 (Resident #14) of 6 residents reviewed for respiratory care. <BR/>The facility failed to ensure Resident #14's nasal cannula was stored properly. <BR/>This failure could affect residents on respiratory therapy by placing them at risk for respiratory compromise and associated complications such as shortness of breath, confusion, respiratory failure, and exacerbation of their condition. <BR/>Findings include:<BR/>Record review of Resident #14's clinical record revealed a [AGE] year-old male resident admitted to the facility originally on 4-22-2019 and readmitted on [DATE] with diagnosis to include chronic pulmonary disease (a group of lung diseases that block airflow and make it difficult to breath).<BR/>Record review of Resident #14's clinical record revealed his last MDS was a quarterly completed 11-30-2024 listing him with a BIMS of 04 indicating he was severely cognitively impaired, he had a functionality of substantial/maximal assistance to supervision/touching assistance with most of his activities of daily living, and he was listed as having oxygen therapy on admission and while a resident. <BR/>Record review of Resident #14's Order Summary Report with Active Orders as of 1-8-2025 revealed the following order:<BR/>-MAY USE O2 VIA NASAL CANNULA @ 1-5 LPM FOR O2 SATS BELOW 90 PRN EVERY SHIFT-PRN every 24 hours as needed for shortness of breath. Verbal Active 11/26/2024.<BR/>Record review of Resident #14's clinical record revealed a care plan with the admission date of 11-26-2024 revealed the following:<BR/>Focus: Resident has oxygen therapy r/t periods of dyspnea (difficulty breathing). - Date initiated 4-11-2022. Revision 3-2-2023.<BR/>-No procedures were listed with care of any respiratory equipment to include nasal cannula or tubing.<BR/>During an observation on 01-07-2025 at 10:21 AM Resident #14 was not in his room. Resident #14's roommate reported that Resident #14 was at dialysis. Resident #14 had an O2 concentrator next to the left side of his bed with the O2 tubing dated 1-6-2025. Observed was the nasal cannula hanging off the back of Resident #14's concentrator on the floor with the nasal prongs facing upward. <BR/>During an observation on 01-07-2025 at 11:02 AM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. <BR/>During an observation on 01-07-2025 at 02:02 PM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. Resident #14's room was observed to have been cleaned and his bed had been made. <BR/>During an observation and interview on 01-07-2025 at 03:38 PM Resident #14 was in his room lying on his bed. Resident #14 was difficult to understand, appeared to be confused, and did not respond effectively to questions. Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. <BR/>During an observation on 01-08-2025 at 07:45 AM Resident #14's O2 tubing (dated 1-6-2025) and nasal cannula was observed stored in a bag laying on the floor behind his O2 concentrator. <BR/>During an observation on 01-09-2025 at 08:02 AM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor to the right side of the concentrator behind the machine on the floor with the nasal prongs facing upward. <BR/>During an interview on 01-09-2025 at 08:05 AM the DON reported that floor staff are to make rounds on resident every 2 hours. The DON reported that floor staff where to check the residents for incontinence or of they had any other needs. The DON verified that the staff were to check on the resident's equipment to include the respiratory equipment. The DON reported that if a nasal cannula was found on the floor then the nasal cannula would need to be changed because the nasal canula would be exposed to the floor and who knows what is on that floor. The DON reported that the floor could be dirty with any substance and if the resident was immunocompromised then they would be at even more risk. The DON reported that she would immediately start an in-service to correct the issue. <BR/>During an interview on 01-09-2025 at 08:36 AM the DON reported that the facility did not have a policy on employee round responsibilities, and they were looking for a policy on respiratory tubing care. <BR/>During an interview on 01-09-2025 at 08:57 AM the DON reported that the facility did not have a policy on respiratory tubing care.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0880

Provide and implement an infection prevention and control program.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 (CNA A) of 5 staff observed for resident care <BR/>CNA A did not wear the proper PPE when assisting with wound care per Enhanced Barrier Precautions, increasing the risk of MDRO contamination. <BR/>This deficient practice could place residents at risk of cross-contamination and infections. <BR/>Findings include: <BR/>Record review of Resident #155's clinical record revealed a [AGE] year-old female resident admitted to the facility on [DATE] with diagnoses to include metabolic encephalopathy (a chemical imbalance in the blood that causes problems in the brain), obesity (a disorder involving excessive body fat that increase the risk of health problems), chronic kidney disease (longstanding disease of the kidneys leading to kidney failure), and muscle weakness (a lack of muscle strength). <BR/>Record review of Resident #155's clinical record revealed her last MDS was an admission completed 12-17-2024 listing her with a BIMS of 11 indicating she had a moderately impaired cognitive function, and she has a functionality of requiring supervision or touching assistance with most of her activities of daily living. <BR/>Record review of Resident #155's care plan with admission date of 12-17-2024 revealed the following:<BR/>Focus: Resident has a pressure ulcer r/t decreased mobility-right buttocks stage 3-date initiated 12-17-2024<BR/>Interventions: Use Enhanced Barrier Precautions-date initiated 1-2-2025<BR/>During an observation on 01-08-2025 at 11:06 AM LVN B was performing wound care for Resident #155's Stage 3 pressure ulcer with the assistance of CNA A. LVN B donned a gown and gloves for the procedure. CNA A was only wearing gloves. CNA A did not don a gown. CNA A rolled the resident on her right side after removing the resident's covers and pulling the residents brief to her knees to expose the wound area for care. CNA A assisted the resident to maintain this position for the entire wound care procedure, then returned the resident to her back, put her brief back in place, and pulled her covers back up. <BR/>During an interview on 01-08-2025 at 02:37 PM CNA A verified that he did not wear a gown during the wound care provided for Resident #155's Stage 3 pressure ulcer and reported that he did not think that he was supposed to because he was not touching the wound. CNA A verified that he performed incontinent care on the resident with the Stage 3 pressure ulcer prior to the wound care because the resident was incontinent and that he had removed the residents covers and pulled down her brief to prepare for her wound care all without wearing a gown because he did not touch the wound. <BR/>During an interview on 01-08-2025 at 11:44 AM LVN B stated Resident #155 (that she had performed wound care with the assistance of CNA A) was on EBP for a Stage 3 pressure ulcer and that CNA A did not don a gown for the procedure. LVN B stated not following EBP could result in the spread of infection and result in negative effects for residents such as infections and cross-contamination. <BR/>During an interview on 01-08-2025 at 02:25 PM the DON reported that a staff member such as a CNA assisting with care on a resident that had a wound or catheter, may use their discretion if they feel they will not have direct contact with the wound or catheter, especially if the residents did not have an MDRO. The DON reported that only if they are going to touch the wound then they need to use EBP. The DON reported that education for staff, visitor, and family would have been done by posting signage on the resident's door if they required EBP. Also gloves, gowns, and isolation boxes for disposal of used PPE would have been placed in the resident's room. The DON reported that currently the facility had no residents that required EBP precautions because no residents were currently positive for MDRO infections. <BR/>During an interview and record review on 1-9-2025 at 08:57 the DON reported they provide signage for a resident's doorway when the resident was placed on EBP, and the DON provided the signage that revealed the following:<BR/>Enhanced Barrier Precautions Everyone Must:<BR/>Clean their hands, including before entering and when leaving the room.<BR/>Providers and staff must also: Wear gloves and gown for the following High-Contact Resident Care Activities:<BR/> .Providing Hygiene<BR/>Changing Briefs or assisting with toileting<BR/>Device care of use:<BR/>Central line, urinary catheter, feeding tube, tracheostomy.<BR/>Wound care: any skin opening requiring a dressing.<BR/>Record review of the facility provided policy titled, Infection Prevention and Control Program Revised July 2022, revealed the following:<BR/> 3. Enhanced Barrier Precautions (EBP): expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDRSs to staff hands and clothing. MDROs may be indirectly transferred from resident-to-resident during these high-contact care activities. Nursing home resident with wounds and indwelling medical devices are at especially high risk of both acquisition of and colonization of MDROs.<BR/>a. PPE: The use of gown and gloves for high-contact resident care activities is indicated, when contact precautions do not otherwise apply, for nursing home resident with: <BR/>i. Wounds and/or indwelling medical devices regardless of MDRA colonization resident, for staff performing care.<BR/>ii MDRO infection or colonization. <BR/>c. Examples of high-contact resident care activities requiring gown and glove use for Enhanced Barrier Precautions include:<BR/>iv. Providing Hygiene<BR/>vi. Changing briefs .<BR/>vii. Device care or use: central vascular line (including hemodialysis catheters), indwelling urinary catheters, feeding tube, .<BR/>viii. Wound care: any skin opening requiring a dressing.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were stored and labeled in accordance with currently accepted professional principles for 1 (Resident #1) of 7 residents.<BR/>-1 nasal medication and 2 eye drop medications were discovered on bedside table for Resident #1<BR/>The facility's failure could place all residents at risk for obtaining medications that could cause adverse reactions. <BR/>Findings included:<BR/>Observation/Interview on 05/07/2024 at 8:57am revealed three medications (Fluticasone (nasal spray for allergies, Therea Tears (eye drops for dry eye), and Alaway (eye drops for dry eye) were on Resident #1's bedside table. <BR/>Resident #1 was asked if she could administer medications to herself, she stated that she could, but she had not used these medications this morning yet. Resident #1 was asked if these medications are supposed to be provided by nurse. Resident#1 pointed to the Fluticasone nasal spray and stated, this one is usually put up. <BR/>Record review of Resident #1's face sheet, dated 05/07/2024, revealed that Resident #1 was a [AGE] year-old female who was admitted to the facility on [DATE], with the following diagnoses: Type 2 diabetes mellitus without complications (high blood sugar), hypothyroidism (thyroid underperforming), muscle weakness, cognitive communication deficit (impaired thought processes), other lack of coordination, history of falling. <BR/>Record review of Resident #1's active physicians orders, dated 05/07/2024 revealed no order for the Fluticasone, Therea Tears, and Alaway medications. <BR/>Record review of Resident #1's MDS assessment, dated 03/13/2024, revealed that Resident #1 has a BIMS (Brief Interview for Mental status) of 10, and functionality of performing oral hygiene, upper body dressing and personal hygiene at a level of set-up or independent. Toileting hygiene, shower/bathing/lower body dressing, and putting on/taking off footwear Resident #1 is dependent on staff to perform these types of ADLs. <BR/>Record review of Resident #1's care plan with a revision date of 03/15/2024, revealed no information regarding having medications at bedside or self-administration of medications. <BR/>In an interview on 05/07/2024 9:22am with DON stated that the facility was not allowed to go through resident's personal items upon entering the facility. DON stated that if the resident had medications in their possession, the staff wouldn't know unless the resident tells them. No negative outcome was provided during this interview. <BR/>During an observation on 05/07/2024 at 9:35am revealed DON giving an unidentified CNA an in-service in the hallway regarding medications being left at bedside. <BR/>During an observation on 05/07/2024 at 9:47am revealed LVN B asking unidentified resident Do you have any meds<BR/>out? Upon entering the room there were was no observation of medicaitons in room of resident. <BR/>In an interview on 05/07/2024 at 9:48am LVN B stated that if the resident has the order to have medications at bedside they can have them. LVN B was asked, So, the medications should be locked up and then when it is time for the meds to be given you bring them to the resident, and they can give it to themselves? LVN B stated No they can have them on their bedside table. LVN B stated that if the resident has the order for bedside meds that they can be on the bedside, most of those types of medications are creams. No negative outcome was provided by LVN B during this interview. <BR/>In an interview on 05/07/2024 1:28pm LVN E stated that the meds were not on beside of Resident #1 this morning during med pass. LVN E stated that when LVN E went into resident's room to ask resident about meds. Resident #1 stated that she had them in her black bag. LVN E stated that she educated the resident on medications and that they could not be left out. LVN E stated that she would have to obtain an order for the medications and an order for resident to keep medications at bedside and that they would have to be in a cabinet or in her bag. LVN was asked what a negative outcome would be for having medications out and not put away, LVN E stated, it could lead to a write up. LVN E stated when she asked the Resident #1 if there any other medications in the resident's room, Resident #1 pulled out a white bag that contained Stool softener, Biofreeze, Biotin, and Melatonin in it. LVN E took medications and placed them in the medication cart and was getting orders for the medication, along with the Flonase and eye drops that were discovered earlier in the day.<BR/>In an interview on 05/07/2024 at 1:49pm Resident #1 was asked if she had taken any of the medications that were found in her room. Resident #1 stated that she had only used the Biofreeze for her hands one night because her arthritis was acting up. No other medications had been taken by resident, per Resident #1.<BR/>Record review of policy provided by facility named Medication Storing and Controlling Medications, undated, revealed the following: <BR/>Policy: <BR/>It is the policy of this Facility to: <BR/>1. <BR/>Store medications safely, securely, and properly following manufacturer's recommendations or those of the supplier, and in accordance with federal and state laws and regulations. The medication supply is accessible only to authorized personnel. <BR/>2. <BR/>Ensure maximum safety for residents.<BR/>Procedure: <BR/>4. medication of those residents who do not self-administer, will be stored in a locked cabinet (such as a medication cart). Only authorized personnel will have a key/access to the locked cabinet .

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0641

Ensure each resident receives an accurate assessment.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the assessment accurately reflected the resident's status for 1 (Resident #19) of 17 residents reviewed for accuracy of assessments.<BR/>The facility failed to accurately assess Resident #19, in that her MDS coded her as having no delusions or hallucinations despite physician's documentation to the contrary.<BR/>This failure could place residents at risk of not receiving necessary care and/or treatment.<BR/>Findings include:<BR/>Record review of Resident #19's admission record, dated 12/06/23, revealed a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included, but were not limited to, muscular dystrophy (a group of inherited conditions affecting the muscles, gradually leading to disability), type 2 diabetes (insufficient production of insulin, causing high blood sugar), delusional disorders (a type of mental health condition in which a person cannot distinguish between what is real and what is imagined, often resulting in an unshakeable belief in something that is untrue), and schizoaffective disorder (a mental health disorder that is marked by a combination of schizophrenia symptoms such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania).<BR/>Record review of Resident #19's Quarterly MDS with an ARD date of 11/06/23 revealed a BIMS of 15 which indicated intact cognition. Section E of the MDS was titled Behavior and question E0100 had directions to check all that apply. The question had Hallucinations (perceptual experiences in the absence of real external sensory stimuli) and Delusions (misconceptions or beliefs that are firmly held, contrary to reality) as options to check. Both options were left unchecked and the option None of the above was checked. Section I of the MDS listed psychotic disorder and schizophrenia among the active diagnoses for Resident #19.<BR/>Record review of Resident #19's care plan with a completion date of 11/21/23 revealed, Resident #19 is At risk for impaired cognitive function/dementia or impaired though processes r/t Difficulty making decisions and dx of delusional disorders. The care plan also indicated Resident #19 has Potential for a behavior problem r/t r/t DX of schizoaffective disorder and delusions disorders, Hx of yelling out and using profanity type of language, aggravation, and hallucinations . <BR/>Record review of Resident #19's primary physician's progress note with 11/01/23 as the date of service revealed Resident #19 is a poor historian due to cognitive/psychiatric impairment. The progress note further revealed Resident #19 stated she won't drink protein drinks because it contains Chromium 22 that attracts radiology and causes cancer. The progress note stated Resident #19 continues to state she is pregnant. The progress note also stated Resident #19 was Insight Impaired and had Grandiose delusions.<BR/>During an observation and interview on 12/04/23 at 08:56 AM Resident #19 was lying on her back in bed with the head of the bed raised to a sitting position watching TV and eating breakfast off an over-the-bed table. Resident #19 stated staff took good care of her and she had been impregnated by one of doctors who worked in the facility. She stated that due to the European lineage on both of their parts the pregnancy has been rather unusual, and the gestation period will be longer. Resident #19 stated they planned to move to New Mexico due to New Mexico having a constitution that keeps blacks out. <BR/>During an observation on 12/04/23 at 09:04 AM the surveyor had just exited Resident #19's room leaving Resident #19 alone in the room and overheard Resident #19 having a conversation with someone while alone in her room. She was telling someone to shut up, leave her alone, stop hurting her stomach, and to give her life back.<BR/>During an observation on 12/05/23 08:49 AM Resident #19 was in her bed with the head of the bed elevated talking to someone who was not visible in the room. She stated she wanted that person to stop hurting her and asked them to please shut up.<BR/>During an observation and interview on 12/05/23 at 09:04 AM Resident #19 was asked if she ever refused to take any of her medications. She replied, Yeah, because I am a doctor, and I don't want to take any opioids. She stated it was hard to move her legs because of the robots but she would not let staff work with her because they are not professionals, and they are not really knowledgeable.<BR/>During an interview on 12/06/23 at 01:18 PM LVN E stated if she saw a behavior in a resident, she documented it in the progress notes or on the MAR.<BR/>During an interview on 12/06/23 at 01:21 PM ADON stated Resident #19 would not have an area to document behaviors on her MAR because she was not taking any psychotropic medications. He stated it was a normal behavior for Resident #19 to talk to people who are not there and to yell out and to talk about being pregnant by a doctor from the facility. ADON stated the facility had a psychiatrist visit Resident #19, but she refused to speak to the psychiatrist. He stated they have had to remove Resident #19 from the dining hall on occasion due to her behaviors and comments about people with different skin colors.<BR/>During an interview on 12/06/23 at 01:22 PM LVN C stated she had documented Resident #19's behaviors in the progress notes of her EHR.<BR/>During an interview on 12/06/23 at 01:29 PM MDS LVN stated he was responsible for completing the MDS assessments. He stated he filled out Section E of the MDS based on information gleaned from nursing notes, and we talk as an IDT in the mornings and in our morning meeting. MDS LVN stated the IDT was made up of DON, ADM-T, SW, BOM, ADON, and DOR. He stated the ARD date was the day he started an assessment and the look back period was the seven days prior to that date. When asked why Resident #19 was coded in MDS Section E as having no delusions or hallucinations he stated he was not sure and would have to look. MDS LVN stated a possible negative outcome of a MDS not reflecting behaviors on the part of a resident was something might get missed and the resident might not get treated properly.<BR/>During an interview on 12/06/23 at 01:33 PM ADM-T stated she could not speak to a possible negative outcome of Resident #19 being coded for no delusions or hallucinations on her MDS as she [ADM-T] was not real familiar with Resident #19.<BR/>During an interview on 12/06/23 at 01:35 PM DON stated some mornings in morning meetings Resident #19's behaviors were not mentioned. She said of Resident #19, Some mornings she is very pleasant and then some mornings I will walk in there and she is talking to the window. DON stated they had a psychiatrist go and speak to Resident #19 but Resident #19 would not talk to him and said, Get that man outta here. <BR/>During an interview on 12/06/23 at 01:37 PM MDS LVN stated he did look at physician's notes when he was completing Section E of the MDS. He stated he was not sure why he did not see the physician's note regarding Resident #19 with a service date of 11/01/23.<BR/>During an interview on 12/06/23 at 02:08 PM MDS LVN stated the policy he followed for completing the MDS assessment was the RAI.<BR/>Record review of the RAI, version 1.18.11 dated October 2023, revealed the following instructions for completing Section E of the MDS: <BR/> . 1. Review the resident's medical record for the 7-day-look-back period.<BR/>2. Interview staff members and others who have had the opportunity to observe the resident in a variety of situations during the 7-day-look-back period.<BR/>3. Observe resident during conversations and the structured interview in other assessment sections and listen for statements indicating an experience of hallucinations, or the expression of false beliefs (delusions).<BR/>Record review of an undated facility policy titled; Off-site Storage of Records revealed in part: <BR/> . The facility maintains clinical records for each resident that are complete, accurately documented, .

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0695

Provide safe and appropriate respiratory care for a resident when needed.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents who need respiratory care were provided such care consistent with professional standards of practice for 1 (Resident #14) of 6 residents reviewed for respiratory care. <BR/>The facility failed to ensure Resident #14's nasal cannula was stored properly. <BR/>This failure could affect residents on respiratory therapy by placing them at risk for respiratory compromise and associated complications such as shortness of breath, confusion, respiratory failure, and exacerbation of their condition. <BR/>Findings include:<BR/>Record review of Resident #14's clinical record revealed a [AGE] year-old male resident admitted to the facility originally on 4-22-2019 and readmitted on [DATE] with diagnosis to include chronic pulmonary disease (a group of lung diseases that block airflow and make it difficult to breath).<BR/>Record review of Resident #14's clinical record revealed his last MDS was a quarterly completed 11-30-2024 listing him with a BIMS of 04 indicating he was severely cognitively impaired, he had a functionality of substantial/maximal assistance to supervision/touching assistance with most of his activities of daily living, and he was listed as having oxygen therapy on admission and while a resident. <BR/>Record review of Resident #14's Order Summary Report with Active Orders as of 1-8-2025 revealed the following order:<BR/>-MAY USE O2 VIA NASAL CANNULA @ 1-5 LPM FOR O2 SATS BELOW 90 PRN EVERY SHIFT-PRN every 24 hours as needed for shortness of breath. Verbal Active 11/26/2024.<BR/>Record review of Resident #14's clinical record revealed a care plan with the admission date of 11-26-2024 revealed the following:<BR/>Focus: Resident has oxygen therapy r/t periods of dyspnea (difficulty breathing). - Date initiated 4-11-2022. Revision 3-2-2023.<BR/>-No procedures were listed with care of any respiratory equipment to include nasal cannula or tubing.<BR/>During an observation on 01-07-2025 at 10:21 AM Resident #14 was not in his room. Resident #14's roommate reported that Resident #14 was at dialysis. Resident #14 had an O2 concentrator next to the left side of his bed with the O2 tubing dated 1-6-2025. Observed was the nasal cannula hanging off the back of Resident #14's concentrator on the floor with the nasal prongs facing upward. <BR/>During an observation on 01-07-2025 at 11:02 AM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. <BR/>During an observation on 01-07-2025 at 02:02 PM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. Resident #14's room was observed to have been cleaned and his bed had been made. <BR/>During an observation and interview on 01-07-2025 at 03:38 PM Resident #14 was in his room lying on his bed. Resident #14 was difficult to understand, appeared to be confused, and did not respond effectively to questions. Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor behind the machine with the nasal prongs facing upward. <BR/>During an observation on 01-08-2025 at 07:45 AM Resident #14's O2 tubing (dated 1-6-2025) and nasal cannula was observed stored in a bag laying on the floor behind his O2 concentrator. <BR/>During an observation on 01-09-2025 at 08:02 AM Resident #14's O2 concentrator was at his bedside with the nasal cannula on the floor to the right side of the concentrator behind the machine on the floor with the nasal prongs facing upward. <BR/>During an interview on 01-09-2025 at 08:05 AM the DON reported that floor staff are to make rounds on resident every 2 hours. The DON reported that floor staff where to check the residents for incontinence or of they had any other needs. The DON verified that the staff were to check on the resident's equipment to include the respiratory equipment. The DON reported that if a nasal cannula was found on the floor then the nasal cannula would need to be changed because the nasal canula would be exposed to the floor and who knows what is on that floor. The DON reported that the floor could be dirty with any substance and if the resident was immunocompromised then they would be at even more risk. The DON reported that she would immediately start an in-service to correct the issue. <BR/>During an interview on 01-09-2025 at 08:36 AM the DON reported that the facility did not have a policy on employee round responsibilities, and they were looking for a policy on respiratory tubing care. <BR/>During an interview on 01-09-2025 at 08:57 AM the DON reported that the facility did not have a policy on respiratory tubing care.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0880

Provide and implement an infection prevention and control program.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 (CNA A) of 5 staff observed for resident care <BR/>CNA A did not wear the proper PPE when assisting with wound care per Enhanced Barrier Precautions, increasing the risk of MDRO contamination. <BR/>This deficient practice could place residents at risk of cross-contamination and infections. <BR/>Findings include: <BR/>Record review of Resident #155's clinical record revealed a [AGE] year-old female resident admitted to the facility on [DATE] with diagnoses to include metabolic encephalopathy (a chemical imbalance in the blood that causes problems in the brain), obesity (a disorder involving excessive body fat that increase the risk of health problems), chronic kidney disease (longstanding disease of the kidneys leading to kidney failure), and muscle weakness (a lack of muscle strength). <BR/>Record review of Resident #155's clinical record revealed her last MDS was an admission completed 12-17-2024 listing her with a BIMS of 11 indicating she had a moderately impaired cognitive function, and she has a functionality of requiring supervision or touching assistance with most of her activities of daily living. <BR/>Record review of Resident #155's care plan with admission date of 12-17-2024 revealed the following:<BR/>Focus: Resident has a pressure ulcer r/t decreased mobility-right buttocks stage 3-date initiated 12-17-2024<BR/>Interventions: Use Enhanced Barrier Precautions-date initiated 1-2-2025<BR/>During an observation on 01-08-2025 at 11:06 AM LVN B was performing wound care for Resident #155's Stage 3 pressure ulcer with the assistance of CNA A. LVN B donned a gown and gloves for the procedure. CNA A was only wearing gloves. CNA A did not don a gown. CNA A rolled the resident on her right side after removing the resident's covers and pulling the residents brief to her knees to expose the wound area for care. CNA A assisted the resident to maintain this position for the entire wound care procedure, then returned the resident to her back, put her brief back in place, and pulled her covers back up. <BR/>During an interview on 01-08-2025 at 02:37 PM CNA A verified that he did not wear a gown during the wound care provided for Resident #155's Stage 3 pressure ulcer and reported that he did not think that he was supposed to because he was not touching the wound. CNA A verified that he performed incontinent care on the resident with the Stage 3 pressure ulcer prior to the wound care because the resident was incontinent and that he had removed the residents covers and pulled down her brief to prepare for her wound care all without wearing a gown because he did not touch the wound. <BR/>During an interview on 01-08-2025 at 11:44 AM LVN B stated Resident #155 (that she had performed wound care with the assistance of CNA A) was on EBP for a Stage 3 pressure ulcer and that CNA A did not don a gown for the procedure. LVN B stated not following EBP could result in the spread of infection and result in negative effects for residents such as infections and cross-contamination. <BR/>During an interview on 01-08-2025 at 02:25 PM the DON reported that a staff member such as a CNA assisting with care on a resident that had a wound or catheter, may use their discretion if they feel they will not have direct contact with the wound or catheter, especially if the residents did not have an MDRO. The DON reported that only if they are going to touch the wound then they need to use EBP. The DON reported that education for staff, visitor, and family would have been done by posting signage on the resident's door if they required EBP. Also gloves, gowns, and isolation boxes for disposal of used PPE would have been placed in the resident's room. The DON reported that currently the facility had no residents that required EBP precautions because no residents were currently positive for MDRO infections. <BR/>During an interview and record review on 1-9-2025 at 08:57 the DON reported they provide signage for a resident's doorway when the resident was placed on EBP, and the DON provided the signage that revealed the following:<BR/>Enhanced Barrier Precautions Everyone Must:<BR/>Clean their hands, including before entering and when leaving the room.<BR/>Providers and staff must also: Wear gloves and gown for the following High-Contact Resident Care Activities:<BR/> .Providing Hygiene<BR/>Changing Briefs or assisting with toileting<BR/>Device care of use:<BR/>Central line, urinary catheter, feeding tube, tracheostomy.<BR/>Wound care: any skin opening requiring a dressing.<BR/>Record review of the facility provided policy titled, Infection Prevention and Control Program Revised July 2022, revealed the following:<BR/> 3. Enhanced Barrier Precautions (EBP): expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDRSs to staff hands and clothing. MDROs may be indirectly transferred from resident-to-resident during these high-contact care activities. Nursing home resident with wounds and indwelling medical devices are at especially high risk of both acquisition of and colonization of MDROs.<BR/>a. PPE: The use of gown and gloves for high-contact resident care activities is indicated, when contact precautions do not otherwise apply, for nursing home resident with: <BR/>i. Wounds and/or indwelling medical devices regardless of MDRA colonization resident, for staff performing care.<BR/>ii MDRO infection or colonization. <BR/>c. Examples of high-contact resident care activities requiring gown and glove use for Enhanced Barrier Precautions include:<BR/>iv. Providing Hygiene<BR/>vi. Changing briefs .<BR/>vii. Device care or use: central vascular line (including hemodialysis catheters), indwelling urinary catheters, feeding tube, .<BR/>viii. Wound care: any skin opening requiring a dressing.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain medical records on each resident that are accurately documented for 1 out of 4 residents reviewed for clinical records (Resident #1).<BR/>The facility failed to accurately document information for Resident #1 due to another Resident's name being present in care plan.<BR/>This failure can place residents at risk of inaccurate needs or services based on comprehensive assessment. <BR/>Findings included:<BR/>Record review, dated July 12, 2023, of Resident #1's face sheet revealed a [AGE] year-old male admitted into the facility on [DATE]. Resident #1 diagnoses included but not limited to cerebral palsy (inability to control muscles), interstitial pulmonary (inflammation causing lungs to not get enough oxygen), Chronic Obstructive Pulmonary Disease,(COPD -Blockage of airway), Cystic Fibrosis (disorder that damagers lungs, digestive tract and other organs), Reduced mobility, unsteadiness of feet, cognitive communication deficit, dysphagia (difficulty swallowing), aphasia (loss of ability to understand speech), schizoaffective disorder; bipolar type, intellectual disabilities, muscle weakness, need for assistance with personal care. <BR/>Record review of Resident #1's MDS assessment Section C-Cognitive Pattern, dated 7/10/23, revealed the resident was not assessed due to limited communication skills. <BR/>Record review on 7/12/23 of Resident #1's care plan, dated 3/27/23, revealed a goal for PASARR indicating a positive screening. The information presented for the focus goal stated, I, [Resident] is receiving PASRR service through Texas Panhandle Services. [Wrong Resident] has a PASRR positive diagnosis Dx: IDD due to Cerebral Palsy. Case worker is [Employee] w/TPC. Incorrect name of resident identified in focus goal.<BR/>Record review on 7/12/23 of Resident #1's care plan, dated 3/27/23 and revised on 6/7/23, revealed a goal for PASARR indicating a positive screening. The information presented for the focus goal stated, I, [Resident], is receiving PASRR service through Texas Panhandle Services. [Wrong Resident] has a PASRR positive diagnosis Dx: IDD due to Cerebral Palsy. Case worker is [Employee] w/TPC. Incorrect name of resident identified in focus goal.<BR/>Interview on 7/12/23 at 3:01 PM, the MDS Coordinator confirmed that wrong resident name was care planned. Stated and confirmed that the wrong name was put in the care plan. MDS Coordinator indicated that DSS is the employee who entered the goal.<BR/>Interview on 7/12/23 at 3:13 PM, the DSS confirmed another name, [Resident], is in the care plan. DSS confirmed that another name was on both care plans completed. Negative outcome indicated by DSS could be records associated with wrong patient name and inaccurate information on the patients involved.<BR/>Interview on 7/12/23 at 3:15 PM, the DON read care plan verbatim. Looked at 6/2023 showed had Resident #1 and [Resident] name in one chart. Negative outcome of two people's names, it's a care plan saying there's a wrong diagnosis. Instead of putting Resident #1, she said [Resident] has Cerebral Palsy as well and is primary diagnosis for PASARR positive assessment. They both have a diagnosis of Cerebral Palsy just wrong name was put in Resident #1 chart.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights and that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 2 of 21 residents (Resident #8 and Resident #14) reviewed for comprehensive care plans in that:<BR/>Resident #8 had a diagnosis of atrial fibrillation (irregular heartbeat) and was taking Eliquis, an anticoagulant (blood thinner), but neither were documented in his care plan.<BR/>Resident #14 had diagnoses of epilepsy (seizure disorder) and atrial fibrillation and was taking Plavix (generic name clopidogrel bisulfate), an antiplatelet (medication that prevents platelets from sticking together and forming blood clots; common treatment for people at risk of heart attack or stroke), and none of the above were documented in her care plan.<BR/>These failures could place residents at risk of receiving care that is not person-centered, substandard, unable to meet their needs, or inadequate to prevent complications.<BR/>The findings included:<BR/>Record review of Resident #8's face sheet, dated 11/01/22, revealed an [AGE] year-old male admitted to the facility on [DATE] with diagnoses that included, but were not limited to, paroxysmal atrial fibrillation (irregular heart rate begins suddenly and then stops on its own).<BR/>Record review of Resident #8's admission MDS assessment, dated 08/28/22, revealed, in Section I titled, Active Diagnoses a diagnosis of atrial fibrillation or other dysrhythmias (irregular heartbeats). Section N titled Medications revealed Resident #8 had received an anticoagulant for 7 days during the look back period.<BR/>Record review of Resident #8's physician's orders, dated as of 11/01/22, revealed, in part, Eliquis Tablet 5 MG (Apixaban) Give 1 tablet by mouth two times a day related to PAROXYSMAL ATRIAL FIBRILLATION .Start Date 08/15/22 .<BR/>Record review of Resident #8's MAR dated 10/1/22 through 10/31/22 revealed he was administered Eliquis twice daily for the month of October 2022.<BR/>Record review of Resident #8's care plan, initiated on 08/15/22 but not yet completed, did not contain documentation for focus, goals or intervention for the resident's diagnosis of atrial fibrillation or documentation that he was taking the anticoagulant Eliquis.<BR/>Record review of Resident #14's face sheet, dated 11/01/22, revealed an [AGE] year-old female admitted to the facility on [DATE], readmitted on [DATE], with diagnoses that included, but were not limited to, atherosclerotic heart disease of native coronary artery without angina pectoris (arteries become narrowed and hardened due to buildup of plaque, or fats, in the artery wall), epilepsy, unspecified, not intractable without status epilepticus (seizures), unspecified atrial fibrillation, and personal history of transient ischemic attack and cerebral infarction without residual deficits (stroke).<BR/>Record review of Resident #14's admission MDS assessment, dated 10/07/22, revealed, in Section I titled, Active Diagnoses diagnoses of atrial fibrillation and seizure disorder or epilepsy. <BR/>Record review of Resident #14's physician's orders dated as of 11/01/22, revealed, in part, Clopidogrel Bisulfate Tablet 75 MG Give 1 tablet by mouth one time a day for AFIB Hold for SBP&lt;100 (top number of blood pressure less than 100) or DBP&lt;60 (bottom number of blood pressure less than 60) .start date 10/17/22.<BR/>Record review of Resident #14's MAR dated 10/1/22 through 10/31/22 revealed she was administered clopidogrel bisulfate (Plavix) daily starting on 10/05/22.<BR/>Record review of Resident #14's care plan, completed 10/18/22, did not contain documentation for focus, goals or intervention for the resident's diagnosis of atrial fibrillation, epilepsy or documentation that she was taking the antiplatelet Plavix.<BR/>During an interview on 11/02/22 at 10:18 AM, MDSC stated he was responsible for completing care plans. He stated Resident #8's diagnosis of atrial fibrillation and the medication Eliquis he was taking should have been documented in the care plan. He stated not having these documented could have resulted in staff not being aware and the resident could have become dizzy due to the atrial fibrillation and fall and potentially have increased bleeding due to the Eliquis. MDSC also stated that Resident #14's diagnoses of atrial fibrillation and epilepsy should have been on the care plan as well as her medication Plavix. He stated not having these documented could have resulted in staff not being aware and the resident could have become dizzy due to her atrial fibrillation and fall from that or have a seizure and fall potentially have increased bleeding due to the Plavix. He stated he had received training on completing care plans through his company's resource personnel.<BR/>Record review of facility provided policy titled Policy/Procedure - Nursing Administration, dated 08/2017, with a subject of Comprehensive Person-Centered Care Planning revealed, in part, POLICY: It is the policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment .PROCEDURES: .4. The comprehensive care plan will be developed by the IDT with seven (7) days of the completion of the Resident Minimum Data Set (MDS) and will include resident's needs identified in the comprehensive assessment, any specialized service as a result of PASARR recommendation, and resident's goals and desired outcomes, preferences for future discharge and discharge plans.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain medical records on each resident that are accurately documented for 1 out of 4 residents reviewed for clinical records (Resident #1).<BR/>The facility failed to accurately document information for Resident #1 due to another Resident's name being present in care plan.<BR/>This failure can place residents at risk of inaccurate needs or services based on comprehensive assessment. <BR/>Findings included:<BR/>Record review, dated July 12, 2023, of Resident #1's face sheet revealed a [AGE] year-old male admitted into the facility on [DATE]. Resident #1 diagnoses included but not limited to cerebral palsy (inability to control muscles), interstitial pulmonary (inflammation causing lungs to not get enough oxygen), Chronic Obstructive Pulmonary Disease,(COPD -Blockage of airway), Cystic Fibrosis (disorder that damagers lungs, digestive tract and other organs), Reduced mobility, unsteadiness of feet, cognitive communication deficit, dysphagia (difficulty swallowing), aphasia (loss of ability to understand speech), schizoaffective disorder; bipolar type, intellectual disabilities, muscle weakness, need for assistance with personal care. <BR/>Record review of Resident #1's MDS assessment Section C-Cognitive Pattern, dated 7/10/23, revealed the resident was not assessed due to limited communication skills. <BR/>Record review on 7/12/23 of Resident #1's care plan, dated 3/27/23, revealed a goal for PASARR indicating a positive screening. The information presented for the focus goal stated, I, [Resident] is receiving PASRR service through Texas Panhandle Services. [Wrong Resident] has a PASRR positive diagnosis Dx: IDD due to Cerebral Palsy. Case worker is [Employee] w/TPC. Incorrect name of resident identified in focus goal.<BR/>Record review on 7/12/23 of Resident #1's care plan, dated 3/27/23 and revised on 6/7/23, revealed a goal for PASARR indicating a positive screening. The information presented for the focus goal stated, I, [Resident], is receiving PASRR service through Texas Panhandle Services. [Wrong Resident] has a PASRR positive diagnosis Dx: IDD due to Cerebral Palsy. Case worker is [Employee] w/TPC. Incorrect name of resident identified in focus goal.<BR/>Interview on 7/12/23 at 3:01 PM, the MDS Coordinator confirmed that wrong resident name was care planned. Stated and confirmed that the wrong name was put in the care plan. MDS Coordinator indicated that DSS is the employee who entered the goal.<BR/>Interview on 7/12/23 at 3:13 PM, the DSS confirmed another name, [Resident], is in the care plan. DSS confirmed that another name was on both care plans completed. Negative outcome indicated by DSS could be records associated with wrong patient name and inaccurate information on the patients involved.<BR/>Interview on 7/12/23 at 3:15 PM, the DON read care plan verbatim. Looked at 6/2023 showed had Resident #1 and [Resident] name in one chart. Negative outcome of two people's names, it's a care plan saying there's a wrong diagnosis. Instead of putting Resident #1, she said [Resident] has Cerebral Palsy as well and is primary diagnosis for PASARR positive assessment. They both have a diagnosis of Cerebral Palsy just wrong name was put in Resident #1 chart.

Scope & Severity (CMS Alpha)
Potential for Harm
CITATION DATEJanuary 1, 2026
F-TAG: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Based on observation, interview, and record review the facility failed to store and distribute food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for food safety. <BR/>1. The facility failed to ensure stored foods were properly labeled and dated.<BR/>2. The facility failed to ensure expired foods were discarded.<BR/>3. The facility failed to store foods in accordance with professional standards.<BR/>These failures could place residents who ate the food from the kitchen at risk for food-borne illness and a diminished quality of life.<BR/>Findings included: <BR/>On 01/07/2025 at 8:11AM an initial tour of the kitchen was conducted and revealed the following: <BR/>Facility Refrigerator:<BR/>(1) 2-quart bag of strawberries with an expiration date of 12/19/2024.<BR/>15 sausage patties with no date opened and open to air.<BR/>(1) 40 count cartons of chocolate milk with no date received.<BR/>(7) 40 count cartons of white milk with no date received.<BR/>Facility Freezer:<BR/>(1) 5-pound bag of frozen strawberries with no date received and open to air.<BR/>(1) 2-pound bag of frozen green beans with no date received and open to air.<BR/>11 frozen hashbrown patties with an expiration date of 6/19/2024.<BR/>15 frozen eggrolls with no date received and open to air.<BR/>(1) 10-pound bag of frozen corn with no date received and open to air.<BR/>80 count frozen hamburger patties with no date received and open to air.<BR/>Facility Dry Pantry:<BR/>(1) 1.57-pound bag of cream soup base with an expiration date of 10/24/2024.<BR/>An interview with the Dietary Manager on 1/8/25 at 10:30AM revealed the negative outcome of serving foods which were not properly dated and/or expired would be residents could become sick from a food-borne illness, which could reduce their quality of life.<BR/>Record Review of the undated facility policy for Food Storage revealed the following:<BR/>Refrigerated food storage:<BR/>(f) All foods should be covered, labeled, and dated. All foods will be checked to assure that foods (including leftovers) will be consumed by their safe use by dates, or frozen (where applicable), or discarded.<BR/>Frozen food storage:<BR/>(c) All food should be covered, labeled, and dated. All foods will be checked to assure that foods will be consumed by their safe use by dates or discarded.<BR/>There was no food storage policy regarding expiration dates or discard by dates, for the dry pantry.<BR/>Record Review of FDA Food Code dated 2022 revealed the following:<BR/>3-602 Labeling<BR/>3-602.11 Food Labels.<BR/>(A) FOOD PACKAGED in a FOOD ESTABLISHMENT, shall be labeled as specified in<BR/>LAW, including 21 CFR 101 - Food labeling, and 9 CFR 317 Labeling, marking<BR/>devices, and containers.<BR/>(B) Label information shall include:<BR/>(1) The common name of the FOOD, or absent a common name, an<BR/>adequately descriptive identity statement;<BR/>3-602.12 Other Forms of Information.<BR/>(B) FOOD ESTABLISHMENT or manufacturers' dating information on FOODS may not<BR/>be concealed or altered.

Scope & Severity (CMS Alpha)
Potential for Harm

Regional Safety Benchmarking

City Performance (AMARILLO)AVG: 10.4

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Open Guide
Source: CMS.gov / Medicare.gov
Dataset Sync: Feb 2026
Audit ID: NH-AUDIT-BEA8760A